Trending Lyricist I

Question

Sonos Arc and PS4 Dolby Digital 5.1 Audio Lag/ Delay

17 replies
11094 views

So my Sonos Arc just arrived and the sound is very impressive so far coming from a dedicated 5.1 HT setup.

I went to test my PS4 and enable DD 5.1 from the PS4's sound settings via HDMI and now there seems to be a significant delay from the on screen actions and the sound coming out. There is no delay when selecting PCM which is 2.0, but I purchased this system to have surround sound... especially in games.

Internal apps, Nvidia Shield, etc work fine with DD+.

PS4 is connected to a LG C7 which is then connected to the ARC via ARC. Coming from a deciated 5.1 setup with a dedicated AMP, there were no issues or delays with this same setup.

Looks like this a known Sonos issue back to 2017?, really?, and still doesnt seem to be any solution?. The ARC doesnt even have an optical port so cant even carry a second audio signal from the PS4's optical port which seems what most people have resulted to.

Does anyone know of a fix?, otherwise might have to put the Arc/ Play Ones back and in the box and send it back..

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

M

memorystickduo

Lyricist II

I’m having the same problem (edit: I own an LG B7) and I’ve been looking around for days for a solution. Meanwhile, I have been running an optical cable from the ps4 to the supplied optical to hdmi adaptor and plugging that into the arc when I play ps4. I switch the audio on the ps4 to optical and I get 5.1 with no delay. I just have to unplug the optical hdmi and plug my tv back in when I’m done. It’s a pain, but it works for now.

Haha exactly what I’m doing now too, except that I’ve ordered an hdmi switch to do the switching instead of constantly plugging and unplugging myself.

Same here! Can you specify which HDMI switch you purchased please? Thanks

Ugh.. so the HDMI switch i ordered on Amazon arrived today and nope - doesn’t work. My TV doesn’t seem to recognize the arc anymore with the switch in the middle. But the thing is, it doesn’t really recognize my apple tv 4k either with ATV → HDMI switch → TV so it could be the switch, tho I suspect it’s something with HDMI switches in general, idk.

Anyway, I might look into some other switches with faster rate support. Worst case I’ll just have to do the job myself, adding some friction to gaming, which could be a good thing after all :)

L

Lalligator

Lyricist III

No, it was PS4 > TV > AMP.

The only difference now is PS4 > TV > Sonos Arc.

Had 0 issues with before with sound, now with the Arc connected, getting major delay.

Were your settings on the ps4 the same? I have a strong suspicion that this delay is due to the consoles transcoding to dolby digital due to the lack of lpcm output...

T

Tylertron21

Have you set the LG audio settings to Pass through with EARC on ? You can try turning the setting on then off in the LG menu. Go back into the Ps4 audio and make sure it’s not asking if you want to send 7.1. Reconfirm its 5.1 then Bitstream Dolby.

L

Lalligator

Lyricist III

Have you set the LG audio settings to Pass through with EARC on ? You can try turning the setting on then off in the LG menu. Go back into the Ps4 audio and make sure it’s not asking if you want to send 7.1. Reconfirm its 5.1 then Bitstream Dolby.

Lg also has a separate setting to match audio to video, at least on the c9, which defaults to off.

M

ManuQ

Lyricist I

I’m having the same problem (edit: I own an LG B7) and I’ve been looking around for days for a solution. Meanwhile, I have been running an optical cable from the ps4 to the supplied optical to hdmi adaptor and plugging that into the arc when I play ps4. I switch the audio on the ps4 to optical and I get 5.1 with no delay. I just have to unplug the optical hdmi and plug my tv back in when I’m done. It’s a pain, but it works for now.

Hey,

ich have the same issue. I didnt understand how you connect that.
Can you make a picture?

Manu

D

dmart1987

Lyricist I

I’m having the same problem (edit: I own an LG B7) and I’ve been looking around for days for a solution. Meanwhile, I have been running an optical cable from the ps4 to the supplied optical to hdmi adaptor and plugging that into the arc when I play ps4. I switch the audio on the ps4 to optical and I get 5.1 with no delay. I just have to unplug the optical hdmi and plug my tv back in when I’m done. It’s a pain, but it works for now.

Hey,

ich have the same issue. I didnt understand how you connect that.
Can you make a picture?

Manu

I have an hdmi cable that runs from the ps4 to the TV for video and then I plug in an optical cable into the ps4 and run that to the sonos arc for the sound. But since the arc does not have optical, I use the supplied optical to hdmi adapter. In ps4 audio settings, you have to change the audio to “output via optical” to get the 5.1 with no delay

M

ManuQ

Lyricist I

I’m having the same problem (edit: I own an LG B7) and I’ve been looking around for days for a solution. Meanwhile, I have been running an optical cable from the ps4 to the supplied optical to hdmi adaptor and plugging that into the arc when I play ps4. I switch the audio on the ps4 to optical and I get 5.1 with no delay. I just have to unplug the optical hdmi and plug my tv back in when I’m done. It’s a pain, but it works for now.

Hey,

ich have the same issue. I didnt understand how you connect that.
Can you make a picture?

Manu

I have an hdmi cable that runs from the ps4 to the TV for video and then I plug in an optical cable into the ps4 and run that to the sonos arc for the sound. But since the arc does not have optical, I use the supplied optical to hdmi adapter. In ps4 audio settings, you have to change the audio to “output via optical” to get the 5.1 with no delay

Thank you very much. Now it works fine. I hope that sonos can fixed the problem, my tv is 3 years old ( Sony XE90 ), or lies the issue by sony? I wish a nice weekend :)

Sign up

Login to the community