Home theater

Hi All,I’m having difficulty getting my speakers working together and was hoping someone could offer any advice on what I’m doing wrong My setup consists of: Beam2 x Play:1’sSub (Gen 2) All of the speakers have been added through the app individually and I’ve confirmed working but what I have found is that I can’t add a stereo pair to the Beam and I can’t add the Sub to the Beam either. What I can however do is create a stereo pair in room 1, and add the beam to this and create a another room 2 and put the beam in here. I can play music to all speakers by then selecting both rooms but what I can’t do is switch to TV and pick the 2 rooms as all I see is the beam.  The way I would think it should work is I add the beam to a room and I then add the stereo pair and the sub to the same room but this just returns an unable to add error, try again message. Any ideas? Leo 

So with the 12.2 update and LPCM, I was hoping to solve my issue with DTS sound from 4K blu-rays. I am using an Arc/Sub/Play Ones system on an LG C9 with a Panasonic UB820 player. Last night I messed around with some settings on the TV and the blu-ray player, changing to PCM, and still only showed Stereo 2.0 from my Sonos system. I was under the impression I should see multi-channel now? Does anyone know which settings in particular I need to change or what I may be doing wrong? 

Hey Guys. I have a Sub Gen 2 and Beam for about 6 months. If I switch to Netflix or DVR (sometimes even just changing the channel) my audio cuts out. When this happens, I need to go to my TV menu and choose “use Tv speakers for audio output”. It switches to the TV and the back to Sonos. My TV is X900F Series - 2160p - Smart - 4K Ultra HD TV with HDR

I have a Sony XH90 connected via ARC to the Sonos Arc.  The system has two Play:1 rears and a sub.  I have started to get audio drops outs on all sources.  It’s only for a microsecond and seems to happen on the Arc and Sub mainly.  Everything is WiFi. It was working fine, but I noticed the app was jumping between mine and my sons account.  I have transferred ownership of everything back to me in case that was causing an issue. the TV is the only source and is connected with an 4K certified cable for HDMI 2.1The diagnostics reference is 1828291275 if someone is able to take a look to see what may be happening.edit: I have set the TV output to PCM instead of DD and will see if that helps.  Will the Arc still be fully producing DD Atmos with PCM? edit2:  TV was set to PCM and sound not cutting out. Netflix was set to DD and cutting out.  Now seems OK since setting all sources to PCM (new diags ref:2109859000)  many thanks 

Have connected it to my Sony Bravia TV (KD-55XE8505) by HDMI cable (ARC).I have a setup with two wired Dali speakers.I´ve added two Sones ones as back speakers in a surround setup.When watching TV, sounds come out, but in the app SystemInfo, it display “Stereo PCM 2.1” as sound Input. I´m in doubt if it plays in surround or only stereo. If playing surround what should it say in “sound Input”?I have tried various setups on the TV, but the AMP keep on saying “Stereo PCM 2.1” as sound Input. 

Can you have a pair of Sonos One SL speakers as surrounds and a pair of Sonos One SL’s as surround backs. These would be in conjunction with a Sonos Arc and a Sonos sub within the same system. 

I own a Sonos Arc, connected to my TV through ARC. My kitchen sink is fairly far from the TV so as I’m doing the dishes, it can be harder to hear the television audio unless I crank up the volume, in which case other people in the room complain it’s too loud. I was thinking of getting the One SL speakers -- I know you can use them as rear surround speakers but I’m also wondering if I would be able to reassign one of them periodically to put right next to my kitchen sink so that I can hear the main TV audio coming through it (not just the surround feed). To clarify, I would want the main audio feed coming out of both the Arc by the TV and the One SL next to the kitchen sink. If this can’t be done with the One SL, could it be done with the Move?

Connected my Beam to a new TV using Arc connection as suggested by Sonos app. Set up my Sky remote ok and all seemed good . Sound Bar works  as does the remote . But the sound will randomly increase or sometimes decrease of its own accord - normally at a crucial moment in a film . Any suggestions how i can resolve this issue please ?

My sonos beam was working quite happily with my Samsung tv via hdmi arc. It has now stopped. When you turn on the tv there is no sound and the sonos app says there are no external speakers connected. The speaker is connected via the supplied hdmi cable. It is also responding to voice commands including using the radio but not the TV. This is what I’ve tried so far:1. Turn tv off for several minutes2. Disconnect all hdmi devices 3. Reboot beam4. Reboot router Anyone help?   

hi,   I have a Sony Bravia KD-49XE8077,  which has dolby digital plus output set - however I am not receiving Atmos via the inbuilt Netflix, Disney plus apps etc?    Has anyone else had this issue and able to help please?    Cheers

I just recently set up a beam plus sub gen 3. It works great for music but when using the Beam as a TV speaker on our 2020 Samsung Frame, the sub does not seem to be doing anything. If you put you ear up next to it you can hear a faint electrical sound but no bass. This is only happening when using the setup for TV.  Any advice?

Now that the Playbase/bar is discontinued and the Arc/Beam is taking over when can we expect our Base/Bar to be obsolete?

New Sonos amp not playing sound from new Samsung TV despite the app seeing the TV and the TV seeing the amp. Any ideas how to resolve?

I currently use a PlayBar inside a Just-Racks 1654 cabinet/entertainment center, that has a cloth front and special sound bar mount so it passes through PlayBar audio just fine. For pictures of the cabinet, check this site. I’m considering replacing the PlayBar with the Arc but would like to put it inside the cabinet.The soundbar mount is height adjustable, so the sound bar can get 10+ cm space on the top, but obviously the cabinet will still block some of the sound that’s going up vertically compared to when it’s on top of the cabinet. And there are sides that potentially block part of the left and right firing speakers, they’re approx 25 cm from the Arc’s sides. According to Spectral (Just-Racks parent company) the Arc works well and they’ve tested it with the Arc with good results, but I’d like to get a second opinion, hope that somebody here has experimented with putting the Arc inside a cabinet vs on top of it, and compare the difference.  

Hi everyone! Please some help and advise.until today I had this system: my iPad was connected  to the Apple tv that I connected both to my projector (quite old and with a lot of cables) and my Sonos bar (cable fiber between Apple TV and the Sonos bar). Today by mistake I broke the very fragile entry of the fiber in the Sonos.I have another Sonos product, do you think I could use it instead (small one) i would like to replace the entry of the fiber is it possible  I’m looking for a simpler system what could you advise please 

Could I use the Sonos Five as a central speaker in a 5.1 system? I could connect the Five to the A/V amp pre-out central with a mono RCA/stereo minijack adapter.

Ahoy!My Arc will be arriving in a few days, and I’ve been reading about mounting position, height, angle, etc.I’ve read on a few review sites that the speakers are at a 70 degree angle, while a video I watched said it was 75 degrees. Is the angle of the Atmos speakers published somewhere officially? Anyone from Sonos want to give the official word?Thanks!

TLDR - Arcana is an awesome device that fixed a major sound issue, as well as Atmos TrueHD.My previous setup - Nvidia Shield TV → Samsung Q9FN TV standard HDMI input. Sonos Arc to Q9FN HDMI ARC port.I had been having continual issues with no sound playing when I switched apps on the Shield. I had to force quit and restart the app to get sound again.My current setup: Nvidia Shield TV → Arcana input. eARC from Arcana to Sonos Arc, HDMI from Arcana to Q9FN.Arcana setup consisted of  connecting the cables and power cycling devices a couple of times. TrueHD Atmos from Kodi works fine, as well as DD+ Atmos from the streaming apps. My Shield remote continues to control both the TV and the Sonos Arc, no reconfiguration needed.After 2 days, the sound problem never appeared once. Under the hood, the whole HDMI / CEC / HDCP / eARC world is a huge Charlie Foxtrot. It’s a wonder any of it works reliably :)I believe that the HDFury folks know more about that world than any other major company. Kudos

Unfortunately, my Samsung TV does not pass 5.1 surround signals through the HDMI Arc, unless it’s from the TV’s native sound.In other words, any signal from the Fire TV or the set-top box will be downgraded to PCM stereo. Is there an easy fix for this?   

Hey all. I have a 2020 Vizio V-Series (V585-H11) that has eARC, a Sonos ARC, and a 16” 2020 model year Macbook Pro. My question is: has anyone been able to output Dolby Atmos (and Vision) content from a MBP to their tv using a usb-c to HDMI adapter? And if so, which exact adapter did you use?

I currently have a Sonos Soundbar with sub and Connect Amp powering two built-in speakers for surround sound.  I would like to upgrade to the Sonos Arc, but have read in some forums that Connect Amp cannot run surround sound with the Sonos Arc, and I must also upgrade to the newer Sonos Amp. Is that correct or will my older Connect Amp power my surround speakers?  Thank you!

I have connected beam to HDMI arc on tv and have sky box  switched to dolby the lip sync s not right. I have tried solving this for hours but can't. What is the best set up to get dolby without the lip sync issue?

I’m just putting together a new home cinema set up - LG 65 OLED, Arc and my two old Sonos Ones as rear speakers (may add the sub later).The placement of the TV above the (inactive) fireplace means it’s quite difficult to get the Arc the recommended 4” below the bottom of the tv. The Arc is also placed just above head height as the is mounted atop the fireplace at about 120cm.Two questions really.. Is it really an issue if the gap between the Arc and TV is less than 4” and does it matter that the Arc is higher than sat down head height. Can i get away with both of these or is it going to cause an issue?

Hi,I’m renovating my den and I’m putting in the Sonos Arc, amp, and 2 in ceiling speakers. I’d like to have the Sonos sub as well but I can’t leave it out and visible so I need to hide it somehow. I have a section of the wall in the corner of the room on same side as TV that is deep enough that I think I can create a wall cavity, put the amp in there, and then put a speaker grille in front. Do you think that will sound good? decent way to “hide” the sub?Thanks!

I got a samsung QE65Q67RATXXC that has no earc but normal arc.But it has dolby digital and plus and support atmos.So netflix works fine but I dont get atmos from Disney+ I tried it on the tv app, xbox one app and on pc and no atmos.Was it a bad move to buy the arc ? I thought i were fine since i read on trustedreviews that i was good to go when tv supported atmos.What can I do to get dolby atmos on disney+??Plz help 😘