Unable to connect to sonos issue

  • 28 November 2020
  • 3 replies
  • 107 views
M
Userlevel 2

I’m struggling with Sonos since moving to the new app.

i have a Sonos boost, which is hardwired into a ubiquity dream machine.

i also have a play bar and sub

 since upgrading to the new app I can’t seem to connect to anything, the play bar and sub work fine with the tv, but I’ve no way of using the app as it just tells me it can’t connect.

 Any thoughts

 thanks

 

 michael

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3 replies

Stanley_4
Userlevel 7
Badge +22

Is your controller on the same LAN as the Boost?

M
Userlevel 2

My app is on my iPhone, connecting to my ‘IoT’ WiFi network the boost is hardwired into the UDM itself 

M
Userlevel 2

I’ve reset the boost, set it up again, so no joy. I can see the boost on the app but not the playbar or sub. I can’t then find either when searching for new devices

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