Home theater

I'm having an issue with my new Sony A8H and sonos arc. The tv keeps switching the audio output to the TV speakers rather than through the soundbar. The Sonos arc will play sound for 1-5 seconds than revert to the tv speakers. There are times where it works as it should, but I usually have to turn the tv off/on multiple times to get that to happen. The arc works fine when streaming music, and it worked immediately when I plugged it into my 6 year old samsung smart tv upstairs. I have the sonos arc connected to the arc/earc port on the TV. I have tried 2 different HDMI cables (sony suggested the one that came with the arc was the issue, when I switched it out for a spare I had lying around the problem resolved itself for a while, but then returned). The earc setting on the tv is set to auto. Pass through also set to auto. Sony support has had me do power reset, factory reset, changed the RS232c control from HDMI port to serial port. These have in turn fixed the issue, but after the tv i

Has anyone used Ikea Symfonisk speakers for rears with Sonos beam for surround theatre set up if so is it any good. 

I just got a new Sonos 5.1 set up. The arc, gen 3 sub, and 2 sl. I have a samsung tu700d. The issue I'm having is that the app is always displaying dolby atmos. So I can't actually tell if dolby atmos is coming through. Even on random youtube videos. I just want to be able to tell if what I'm getting is actually atmos.

I currently have a Sonos 5.1 setup and love it...but I’m running into Lip Sync Issues with a few connections. I also have a PlayBar as the main unit feeding everything else, so there’s no AirPlay 2 compatibility.Are there any good Sonos competitors from a “wireless setup” perspective that rivals the Sonos? Sonos obviously fails with the top output being Dolby Digital 5.1, so I’m looking to see what else may be available for Atmos and DTS:X.Is there a way to achieve this without a receiver? Or is it best to use a receiver?And input or feedback would be appreciated as I’m seriously considering upgrading my Sonos system.

Hi,I have issues with Playbar optical input.I have Playbar conencted to Samsung TV and it works fine for few years, until yesterday as is stopped working.Optical cable is fine.Playbar can play via wireless, but no sound from TV. Sonos diagnostics #: 1767724644 Please help

I have had a couple PlayBase’s both purchased from Crutchfield, I have owned for a little over 2 years now and one of them started getting quieter and quieter.  When you try to make up for that sound dropping off it shuts off completely, no lights, no touch panel, drops out of the app completely.  The only way to get it to come back is to unplug it, wait a little bit, then plug it back in. It doesn’t appear to be an update as far as I can tell as the other PlayBase is functioning for the time being and most likely not a fuse because of it coming back after plugging it back in.Sadly out of 16 Sonos devices, this one appears to be dying. Guessing a power board’s capacitor or capacitors.  Any suggestions out there?  Thanks!

When watching Netflix on my Sony tv, randomly the Sonos speakers will start making very load high pitch and crackling sounds. The only way to stop it is to turn everything off.Diagnostic: 1494543837

Hi All, I was wondering if the Sonos App Info version should match the Sonos System Info?Or should they be on the same version? 

I have read through a couple of these threads, but the options i saw were either not solving my problem or not acceptable for my viewing environment.  At issue is that i own a TiVo Edge.  the TiVo remote does indeed control power on, inputs, channel changes, etc, as I own an LG tv.  I go to the TiVo setup and look for the mfg, LG is there, and I pair the remote to my LG.  But as with many, I don’t use the TV sound system, but rather a SONOS Playbar.  Since in the remote pairing, it does not allow me, once i have included the LG tv, it assumes that when i hit the Mute button, it mutes the sound on my TV, which i am not using.  If i go to the A/V setup SONOS is not a listed mfg.  So according to TiVo, i am to use the Denon (?) manufacturer.  I tried all the settings and none of them allowed my mute button, for example, to mute or control volume.TiVo suggested i contact SONOS and i suspect SONOS will suggest i contact TiVo.All said and done, i want to be able to use my TiVo remote to not

So, I've got the Arc and Sub, connected to a LG C9, and input via Apple Tv 4K. Just added two Ikea Symfonisk as rears, and it does work, somewhat.I get nice Atmos, full surround when the input ( as acording to the sonos app ) is 5.1, 7.1 and so on, but when the input is 2.0, I do get some muffeld sound from the rears.I know this is a "feature" when you are streaming audio to your system, but as far as I can see, it should not do so when recieving input from the Tv.Is this intended by sonos, and if so, can it be turned off in some hidden setting somewhere? 

HI EveryoneI am wishing to create a media wall similar to the ones in the picture attached, where my ARC is mounted in a housing above or below the TV.Searching through the forums and chats that have already been created there was much discussion about the up firing speakers in the arc and the distances that the ARC required around at each end and above and therefore its placementMany of the chats are over 6months old and SONOS community was wishing for updates as time progressed. I was wondering if there is any further comment or success stories of the ARC in a built in unit or whether people had tried this finding poor results Many thanks

Hi,Sure this will be an easy one, and thanks in advance for the info.…I recently bought a beam, 2 x ones (will get the sub soon) I have one “one” in the lounge, other on the kitchen bar, as open plan / linked rooms….I like hearing the TV whilst prepping dinner, but I am going to put the kitchen one in the lounge so the surround is being utilized and sounds better. But here’s the question…..I want to buy another “one” for the kitchen, but will I be able to listen / hear the TV output even though it won’t be part of the beam 5.1 surround set up? Thank you in advance.

Did Sonos discontinue the background imags/screensaver on TVs? I used to have it on my beam but when I select that HDMI it doesn’t show anything amymore. Can you re-enable this setting somehow?

So, I’ve ripped out my very dated entertainment center builtin and and rebuilding it.  I’m strongly considering an Arc/Sub/Surrounds solution for cleanliness, and frankly, the cost is appealing.  However, I have an 18ft steeply angled ceiling.  Can Trueplay compensate for this?  My other option is to stick with an AVR receiver and install pendant speakers so I can normalize the height of left and right. Anyone using an Arc with angled ceilings?

Possiedo due casse Symfonisk Ikea Sonos in configurazione stereo, ho ordinato un Sonos Sub 3^gen. Se acquistassi un televisore Samsung o LG compatibili Airplay 2, utilizzando le App del televisore quali Now Tv, Netflix, Amazon, Apple tv, etc. posso trasmettere il suono (senza aggiungere altri dispositivi tipo soundbar beam che tramite il cavo hdmi arc potrebbe farlo) al mio impianto Sonos. I televisori con Airplay 2 “a bordo” sono in grado di trasmettere l’audio o possono solo ricevere con Airplay ?

I just recently bought the beam for my small apartment and I’m looking to expand to the 5.1 surround setup. Should I get the Play:1s or Ones for my rears first or the sub first? I want to gradually get to the 5.1 because of the cost.

Would like some advice please. I have Virgin TiVo box with a beam 5.1 setup in my room. I also have a beam in my summerhouse. Now I am using this to send signal from my room the summerhouse.https://www.amazon.co.uk/Extender-Repeater-Function-Ethernet-Satellite-60M-RX-TX/dp/B00YC3BWL2/ref=mp_s_a_1_3?dchild=1&keywords=Hdmi+Extender+Splitter%2CeSynic+1080P&qid=1614509103&sr=8-3The picture and sound works great and even the remote works flawlessly. Only thing is I am only getting stereo 2.0 on both TVs with content that should be 5.1. Now I know this is the switch and I don’t mind it being in stereo 2.0 in the summerhouse if it is not possible over cat 7. But I would like the 5.1 setup back in the bedroom. Question is if there are any proven splitters out there that will work with the beam and sound will work at 5.1.thank you in advance 

Hi, I am aware that there are multiple Samsung remote issues on these forums, but I believe mine may be distinct. Last night, my Beam suddenly stopped working w/ the Samsung TV. After factory resetting the beam, unplugging the TV for 60 seconds, and then setting everything up anew, it is working again. However, starting tonight, my remote (similar to the one pictured here) won’t control the TV volume (though the Sonos app will). This had worked fine for months and even did last night after I redid the setup. What’s especially strange is that when I hit volume up/down/mute on the remote, the normal popup that an “HDMI” volume change is underway pops up on the screen, so it is receiving some command, the volume just never changes. Any ideas? Thank you for your help.

Hi all senior in Sonos Community. Nice meeting you.  I just got my Sonos Arc and connected to youtube music now and i love the music alot compare to my Yamaha 209.My question is i try connect to my 10 years old LG TV and it cant connect the sound and it does not comes with Optical.Then I try my Xiaomi Laser Projector 150 inch and nothing is available as well. sob sob.May I ask what TV should i get to get Sonos Arc compatible with zero issue with plug in Earc and issue solved. I plan to play PS4/5 with it.Initially I try looking at LG C9 but some senior here mentioning there is issue with it as well.So to cut story short, which is best TV and value for money TV should i got to pair with Sonos Arc.Will TCL 825 does the trick or we need min flagship TV like LG CX or Sony X90H works as well. As kinda on tight budget and does not want to spent alot on OLED as heard it will burn in quickly as well alot samsung cant connect to the sonos arc.Thank you and looking forward to your reply soon.  

HI, I have a play bar and 2 play 1’s set on my living room TV. I use optical feed from the TV direct to the play bar.  we have a problem that intermitently the sound changes from surround to what seem like music ambient play setting, so the vocal audio etc is sent to all three speakers, then at a random time ti will revert back to normal surround. So damn annoying!!! :-)Any ideas would be greatly welcomed!!! pleeeeeeeasecheers ALan 

Hi I know this has been asked many times before but it always seems to be in one direction.Now I have my HiFi system with record deck and CD player feeding into an integrated amp (NAD C 368). This drives two pairs of passive speakers. What I want to do is link my HiFi amplifier into Sonos so I can play my vinyl and CDs through my Sonos set up. All the other posts seem to be bringing Sonos into the HiFi or missing the HiFi amplifier out and connecting the record desk direct to Connect. I don't want to do this as I want to retain the record deck playing through the passive speakers in one room - which is much better quality than sonos, but want to be able to switch the HiFi output into Sonos around the rest of my house.My HiFi amplifier has a Pre-out. Maybe it is obvious but its a little unclear to me - can I just feed this into the Port or do I need the Amp?(stupidly I just upgraded to Sonos 2 and this stopped my exiting Connect:AMP from working as I think this may have been a solution!

Watching the new series of Dark Materials on BBC iPlayer in UHD this evening through the iPlayer app on my LG Nano TV. I'm definitely getting really good surround sound through the rear speakers connected to my Arc, but the system says Stereo PCM 2.0. I am confused!! Any ideas?

Hi,I have recently purchased the Sonos Arc, w/sub & 4 one SL. The electronics store that I purchased it from guaranteed that I would be able to connect the Sonos to this projector and everything they sold me I’ve had nothing but issues. I have checked the forums here and have found this product as a highly recommended product. Below is also the link to the spec sheet of my projector. https://hdfury.com/product/4k-arcana-18gbps/https://www.projectorcentral.com/pdf/projector_spec_8947.pdfI have set up as per directions of the arcana product, and when I go to the TV Setup in the Sonos app the app does not detect any signal from eArc to set up the Sonos with the projector. The video for the projector flows through the device properly but the audio does not.  Am I missing something here?  

Hi everyone, after searching high and low, I managed to set up the Sonos Arc as part of a 5.1 system to play perfect with the OLED65B9PLA and also using the Zappiti HDR 4K Pro as a player. I thought to share these settings with any Google searchers.OLED65B9PLA SettingsConnect the Arc using the cable included to HDMI 2, which is the eArc port. Turn the Arc on.The TV should, itself, now output sound to the Arc. Go to sound settings on the TV and under the sound output options for external speaker, select Passthrough (which will send the signal without any decoding from the device you are playing from, in this case the Zappiti, to the Arc). Also turn on eArc.In the more sound options, you can also set sound input for the device connected to each HDMI port. I have set all these to bitstream.With these settings, using the TV:You should be able to play any sound from any app on the TV itself perfectly. Try Atmos from Netflix, it should show up on the Sonos app properly, or even from the Appl

The vocal is very soft and when the surround comes in the police will knock my door . the center volume is very Low on the arc