Hello. My sonos arc recently stopped show its splash/video output. I have Samsung qled Q75R. Previously had similar issue but rebooting arc(power cycle) fixes issue, but now nothing helps. Hdmi cable is fine. Sound also works.
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If you are referring to the Arc’s screensaver, Sonos disabled this feature on Samsung TVs because it caused some problems with the eARC connection. Read more about it here:
Hello. Yes thats exactly what i meant. Screen sacer dissapeared recently. However i never faced with audio related problems. Arc always reproduced sound correctly and no issues where found. Even Dolby digital + always worked with Netflix. So this is surprise for me. Screen saver was good fueture when listening just a music.
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