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Having trouble with your Sonos system in any way? Ask your questions here, and receive answers from other Sonos owners. The more detail you can provide, the better.
I am “Unable to browse music” on my Sirius XM service after updating the Sonos Controller for PC to version 12.1, Sonos OS S2, Build 60381140, Sonos ID 110830380. I CAN play SiriusXM stations that I had previously stored in my SONOS Favorites. Also, Sonos Radio, Amazon Music and Tunein Services all work as they should. I did delete the SiriusXM service and the Add it back in, which had no effect, I continue to be unable to browse Sirius XM. My PC runs the most recent version of Windows 10.And….. I CAN browse my SiriusXM account on my cell phone using SONOS Android APP which appears to use the same version, OS, Build and ID stated above. Please let me know if I need to do anything to help reestablish browsing of my SiriusXM service via the Sonos PC App. I suspect there is a bug in the PC APP.Stay well, Mike Katzaman
I have just upgraded from Ubuntu 19.10 to 20.04 on my server that contains all my music and SONOS was unable to find my samaba share. After almost a whole morning of trying to figure it out I checked out the release notes for 20.04 (which I should have done in the first place) only to find that the new version of samba used explicitly disables SMBv1. SONOS only supports SMBv1. After some more trawling of the net I found that adding the following line to the /etc/samba/smb.conf file, in the [global] section; server min protocol = NT1 and restarting samba with the following command; sudo systemctl restart smbd.service my server started talking SMBv1 and SONOS could connect. I hope this will save someone the time I wasted to fix the issue Jim!
Bonjour, mes musiques sont vues par sonos, elles sont stockées dans le fichier musique au format reconnu par sonos. Si je les retire sonos le voit. Quand je veux lire une musique, un message m'indique que la musique n'est plus dans le fichier de stockage, ce qui n'est pas le cas. Que puis-je faire. Dernière appli sonos utilisée. Merci
I have 9 Sonos devices connected and have what I think is my beam chewing up a tonne on data.it’s used for tv via arc connection so not much streaming of music but currently showing 18tb down and 493gb up over a few weeks.It’s not constantly playing music but audio from the TV. I use sonos app daily and it’s not playing audio or using any services. what could be causing this?
We are aware of the issue where the Tidal app doesn’t allow you to select Sonos speakers in iOS14. Thats SUPER annoying but allegedly being fixed soon. However last week in an effort to work around this I went to my Sonos S2 app and selected the speaker I wanted and then browsed my music options. The TIDAL link produced new options which I wish I’d screenshotted. It had things like MY MIXES etc. which were not available before. Anyway I went off and enjoyed them and come the afternoon, the new options were all gone and I was back to the legacy experience. Which is poor. So, I assume that it’s up to Tidal to fill those options via an API over anything to do with Sonos but I wanted to check since Sonos support and community is WAY more useful that the nonsense Tidal pretend to run. If Sonos do have ability to help here I’d be appreciative if they can poke Tidal.
I have an odd issue , every now and then the sound from my arc clips, I don’t notice it from the other speakers sl’s or the sub and it only occurs with my TV . The TV is a 2020 samsung frame . I changed all the HDMI cables to 2.1’s , When it happens if I switch to streaming it goes away . TV audio is set to auto. the only way to make it stop is to unplug the ARC . and again it is very random .
I see there are lots of discussions on this: long program fast forwarding for on-demand episodes and shows on Sirius XM. Many of them originating 2 years ago!My experience is that this behavior is still broken/not available.Am I correct?Any word when this might be fixed if so?If I am wrong, then what is the proper way to resume listening to a long episode where I left off when I was last listening to it.Are there any work-arounds?Thanks
My playlists on sonos app keep saying that the songs are not coded correctly and then skip and do not play the song, this is happening on numerous different songs every time i try play a playlist. Furthermore a lot of my rooms with sonos speakers in are not being picked up via the app. They work when you ask Alexa to play and specify a room but you can't use the app to control the devices.
I recently bought/installed a Sonos Arc, connected via HDMI to a Sony X900H TV.I’m generally quite happy with the sound quality, but was disappointed that I didn’t hear any noticeable surround effects. I hear a bit of left-to-right movement, but nothing front-to-back. There are no obvious configuration problems—I’ve confirmed via “About My System” that it’s getting a 5.1 signal (and Atmos when available); I’ve run Trueplay tuning.Some reasons I might not be noticing surround effects:It’s not going to work in my room, due to wall/ceiling dimensions or furniture configuration. I’m doing it wrong. Need to find & tweak a setting somewhere or do tuning differently in order to make it work. It’s one of those illusions where you don’t experience it until you stop thinking about it. It’s subtle, but I’ll notice it eventually. I’m expecting too much. A soundbar is not a surround sound system, and isn’t going to sound like one. The advertising about a multi-dimensional soundstage is mostly j
Hi everyone I Lost my 2 play 1 on my network today…They are connect by WiFi, and when i try to reconnect them it doesn't work…I have another device (one SL) which IS still on my WiFi and works.I've tried to reinitiate them but unsuccessfully. It appears when they are directly connected with LAN but they don't work on wifi… Do you have any ideas ? Best regards Benjamin
Hi, I have two Sonos One and A Sonos One SL which ago worked together (fairly) happily with the Virgin SH3 router. Iv added a Symfonisk book shelf speaker and now have to reboot the router EVERY time for the Sonos app to recognise any speaker. Any suggestions on solutions!? Cheers
Hi yesterday my Sonos beam was working fine with TV - no issues. Today I turn tv on and no sound - I checked all settings on tv and all is the same - HDMI connected via arc port - Simplink is on and still connected to my remote but no sound coming out. Sonos App will not connect to simplink even though it is on. Sound still works via music/app just NOT the tv. My LG tv is less then 12 months old and had no issues previously. Have tried turning off + unplug tv + beam from wall - no change new HDMI cable - Sonos app doesn't even pick up the new cable so put the other cable back in Factory reset the beam and set it up in Sonos App again - no changeTV says it’s all connected - set on arc (audio out - HDMI-arc), simplink is on and working on magic remote but still no sound Please help! Tried everything - was literally fine yesterday so have no idea what’s happened. I am unable to call support due to my work hours
I have an Arc, 2x 1st gen One’s, all hardwired, plus a Move, all running 12.1 60381140. Until I setup the Move, I had never configured WiFi credentials to any of my Sonos equipment, and for some asinine reason I had to enable WiFi on a One before the setup would even acknowledge I had a Move to add. After configuration, WiFi has been disabled on all wired devices and everything has functioned as expected.I now need to change the SSID the Move connects to, and the iOS App again refuses to begin searching for WiFi until at least one of my hard wired devices has WiFi enabled. This is mostly venting of the stupid precursor steps required to get to the real problem I’m posting.I have the new SSID setup, every other device has been updated with the new credentials and is functioning as expected. The Move connects to the old SSID just fine, but searching for the new SSID using the iOS App (S2, 12.1, 6038140) fails to authenticate. I don’t even see an attempt on the AP, it’s just silently fail
Ok so I just purchased the beam. Very happy with sq considering size and price. But I do have a problem. When listening to music for example you will hear the center and left side of the speaker. The right is simply non existent. Could this have to do with my asymeyric living room? Where the beam is at, on its left around 12 inch space there is a wall, but on the right side (non existent side) there is open space. Be aware I didn't true play the system yet. Waiting for lock down to end and bring a friend with iPhone. Thanks
I am trying to add a refurbished Play 5 gen 2 to an existing Sonos speaker set up. My device recognizes the speaker and I go through the prompts until I get to the part where set up wants to use a temporary network to continue set up. I am then prompted to tap the pause/play button on the new speaker that is chiming. Pressing the button does not do anything. I’ve reset my iPad, tried my phone instead and reset my router. Still stumped. Any help appreciated
I have been trying for four hours (FOUR) to update my sonos system. I am on terrible and slow internet (throttled verizon mifi/wifi hotspot) and the Sonos update system seems like it was designed for high-bandwidth connections only. I am so frustrated with the software -- and by extension -- the hardware because of this issue. My internal-only wifi is rock solid (mesh network with like 6 eero devices). It’s only the connection to the internet that’s bad. It seems to me (I have been a technical manager in software) that the update package should be a one-time download, then the rest of the work of deploying the internet could happen on LAN, but the update process seems very fragile and seems like it needs regular upload/download connectivity to the internet. Sonos really needs to investigate why an update that the app says should take 2-3 minutes is for me taking hours and hours and multiple retries. What’s worse, none of my speakers are usable right now because the update keeps failing
Hi, If anyone can help solve this dilemma it would be much appreciated.I have 2 SONOS 3's in my living room on a 2.4 network.At the end of my garden, i have an outhouse for work. There is a hard wired data cable running from the. house SKY router into the outhouse. I have a D-Link AC1200 Wi-Fi Router in the outhouse as an extender and have the same networks as in the house available, both 2.4 and 5ghz.In the outhouse i have 2 SONOS 1's, but i cannot get them to group with the SONOS 3's in the house. They jump inot my app depending on where i am, house or outhouse but i cannot play the same music in both. I assume i have to get an ethernet splitter but want the SONOS to be wireless so don't relaly see why i can get the D-Link to work as one with the SKY router. I'm way out my depth but have tried to go into the system settings.Does anyone have any ideas per chance?Much appreciated.
I run pub quizzes around my local area and have started doing one that uses a Sonos system. I’ve not come across one in pubs I’ve worked with before, and need to know if it’s possible to use a microphone through it.Read a lot online, some say it’s impossible, some say it works but with 70ms delay, and others say totally works but need an external audio receiver.So I need to be able to play music and for me to speak through it.Any advice is greatly received, even if it’s to say that this just isn’t possible.
Approx once a week my system loses contact with my wi-Fi.all other components on wi-Fi work ok iPad etc.Virgin wi-Fi is connected, wired, to my beam as it is closest unit to router.fed up with turning router off and on, after WiFi has reset Sonos system then resets and is fine till the next time.any ideas. Thanks
Hello new to the forum. I have a Samsung TV Xfinity X1 system and the new XR15v2 remote. If I press MUTE the play bar mutes but does not stay muted. If I hold the MUTE button down it will MUTE but only because an accessibility dialog box pulls up? Comcast had not advice. The App Mute feature works fine so not a play problem unless the commands are wrong for the xfinity remote? Steven
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