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General feedback and conversation

Want to talk about something that doesn't fit any of the other categories? This is the place.

  • 1,887 Topics
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Corry P
Corry P
started this topic

Your feedback on the new Sonos App

Hi EveryoneWe moderators of the community - @Corry P, @Jamie A & @Sotiris C. - wanted to take an opportunity to explain some of what is...
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Mr. T
Mr. T
answered this question

What formats can I play on Sonos?

Sonos can play upto 24/48See Supported audio formats
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AjTrek1
AjTrek1
started this topic

Sonos Pro Tip: Upgrading/Changing iPhones

HelloI had meant to post this 3 years ago when I upgraded to my iPhone 12. Well the time has come to upgrade to iPhone 15. The best way to m...
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1887 Topics
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Jorg K.Contributor I
posted in General feedback and conversation
So long Sonos

Just got the Roam.  Was very excited to buy it.  Unfortunately it is not S1 compatible.  Setting up a split system with S1 and S2 seems unnecessarily complicated, take down S1, add S2, recreated S1, etc.  Alternatively I could just throw out my first generation S5 speakers and replace them at $500 a piece - oh wait, there is the 30% discount … seriously?The whole thing just turned into a very frustrating experience.  I have been a Sonos customer for a loooong time - will use my current system for the time being but done with Sonos.  Company does not stand behind it’s products and obviously doesn’t value long-time customers.

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J
3 years ago
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beefybananaTrending Lyricist I
posted in General feedback and conversation
Feature Request - Upfiring Atmos channels adjustment on Arc

I’ve had an Arc now for about 2/3 months and I love the thing, I’m currently watching The Mandalorian as we speak, but I can’t help but think my room/trueplay isn’t getting the most out of the Atmos up-firing speakers.Trueplay does a pretty good job on the whole in terms of frequency response etc but I don’t think it’s all the way there yet with the level of the up-firing speakers. When I turn Trueplay off when watching Atmos content, and I know the upward speakers are in use, the level of them increases quite a bit, so all I ask is a setting in the app to control this, in exactly the same way as the surround speakers currently work. I’ve tried many different ways of measuring for Trueplay to try and rectify this but none of them seem to work, as obviously the algorithm thinks they must be too loud, and I disagree!    

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A
3 years ago
ayrtonkelly
ayrtonkellyContributor I
posted in General feedback and conversation
Feature Suggestion: SONOS Roam with Apple Find My

I’m sure I’m not the only person who has a head like a sieve and forgets where I left things (and has a fear of small but high value items being stolen, too).  Apple recently announced that the Find My network now offers new third-party finding experiences. (See more here). I think it would be really great if the Roam (and other portable speakers) shipped with an option of having Find My built in. SONOS should apply to get into Apple’s MFi programme and start developing/manufacturing products with that the Find My feature built in.  Images source: Apple Inc. 

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A
3 years ago
M
Musicguy55Contributor I
posted in General feedback and conversation
CREATE A CLASS ACTION SUIT AGAINST SONOS

WHEN ARE WE ALL FINALLY GOING TO BAND TOGETHER AND FILE A CLASS ACTION SUIT AGAINST SONOS???  WE KNOW ALL THE ISSUES - SCAMMING PEOPLE WHO OWN SONOS AND HAVE OLDER MACS….ETC ETC….

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controlav
3 years ago
S
StuLar15Contributor I
asked in General feedback and conversation
upgrade

How can I upgrade my bridge if I can’t connect it to my S2 system

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A
3 years ago
D
DshogmanContributor II
posted in General feedback and conversation
my posts

how do i find my own posts?

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controlav
3 years ago
gildy
gildyContributor II
posted in General feedback and conversation
Where did the black & white patterns go?

To owners of 2020 Samsung QLED TV’s and Sonos Arc, has anyone noticed the black & white changing patterns that used to display on the screen before a source was selected are now gone!  My Samsung Qled was recently updated automatically and then I noticed the patterns were gone.  I unplugged everything and plugged in again but still no patterns.  The TV and Arc work well together but the patterns were nice when you’re just streaming music.  Any thoughts on this?

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controlav
3 years ago
T
Tech_nician62
posted in General feedback and conversation
Sonos Five Rethink

Sonos five. needs a rethink. Bought this speaker at Xmas  Big mistake for now.The crossover setup in my opinion is well off. Yes, good base. But music is not just about base!. . What is missing is the voices, way back in the background wearing a Facemask!. I want to hear what is in the music not just thumping base that drowns out voices and percussion.  This would be an exceptional speaker if they got the balance right.

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106rallye
3 years ago
H
HNICContributor I
posted in General feedback and conversation
SONOS Wireless Surround Headphones

I’d like to see Wireless Surround Headphones that provide the same immersive experience as my arc/fives/sub gen 3 provide.

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G
3 years ago
T
TheAI
posted in General feedback and conversation
Feature Request: Alarm clock with volume increase & Sleep mode with volume decrease

Dear community, Dear support, I would love when we could receive some volume increasing functionality for the alarm clock. On the other hand it would also be nice to have a sleep mode with an volume decreasing function as well. Thank youYours faithfullyClaude Kieffer

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Corry P
3 years ago
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GrundrauschenContributor I
asked in General feedback and conversation
Feature Request Sonos Roam battery status and charging

Hi, I just received my Roam and I am quite happy so far. But running on my first charge, I do have 2 ideas for features.Charging status: while I do understand that people would not like to have an LED burning all the time if the Roam sits on a charging pad the whole day, I would like to see a configuration option to at least display a “fully charged” status on the speaker for users, who don't want to charge that thing all the time. Yes I know, battery status is displayed in the Sonos app. But I would like to request an integration of that status with the voice assistants. I asked Alexa for battery status and she answered, she is unable to get that status from the system.   

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Corry P
3 years ago
K
Keith wood68Contributor I
asked in General feedback and conversation
troble getting an answer from Sonos

Has any on got a direct email or contact for Sonos as support and customer service is shocking

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Airgetlam
3 years ago
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dcjsailContributor I
posted in General feedback and conversation
Sonos Roam - After first use, Roaming for Better

I recently received my Roam and I have a couple of items to bring up for v2 of the Roam.  We have Sonos products in all our family homes, from Grandparents houses to Kids rooms, and love the quality, so this comes from our personal setup and first days with Roam:Came uncharged from manufacturer - Strange but ok.  No charge me first sticker and perhaps I missed that note on setup via app.  Charge - It is hard to know if the charge lasted more than 4hrs but that was how long we played music on first use from 100% at 75% volume.  The device was dead the next day.  How do you know how much battery is on device?  Its not in quick setup or app and therefore you have to look in Sonos App and cant do it from speaker itself (kind of strange).  Power Button - This is my biggest issue.  The power button is very hard to depress and know when you are turning the Roam actually on and off.  It feels...cheap to press, like on a $6.99 radio.  Yes, there are the chimes and the tiny lights but I pressed

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C
3 years ago
N
NikkiAppContributor I
asked in General feedback and conversation
unbelievable Pre-Order Issues

I pre-ordered Roam weeks ago then was emailed about 10 days ago that my card failed. I spent hours on the phone firstly with Sonos and then with my bank and their fraud department and established nothing was wrong with my card whatsoever there is more than enough money available and was told by the Sonos agent there had been ‘complaints with your site’ indicating a know problem- therefore last Thursday after another session on the phone you cancelled my original pre-order, placed a new order, ran my card whilst I was on the phone - it was authorised - I had the confirming email, and today I have an new email saying my payment is not authorised again. Clearly you are having problems, clearly they are not resolving. I’ve been buying your products for years and therefore a repeat customer and find this situation unbelievable. I can see other similar complaints but that Sonos have chosen to ‘close comments’ to the community posts they don’t like. 

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melvimbe
3 years ago
8
8858oboe
posted in General feedback and conversation
Bought a new Roam ....

Bought it, drove the 1.5 miles home, plugged the usb cable into Roam and power source, fired up the app on iphone, added the Roam, updated the Road software, played music - works like a charm, no issues.Connected to Bluetooth on IPAD, connected, played a book from my IPad Library - again, no issues.Eveything working as advertised in about 12 minutes, including the drive home!  Well done Sonos

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James L.
3 years ago
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NGJContributor I
asked in General feedback and conversation
Sonos on mesh wifi

I've various Sonos products spread out in 3 zones and subscribed YouTube music streaming service. Recently I replaced my wifi network with mesh zenwifi ax8. Since then i encountered many problems, such as intermittently fail to detect the devices, access to YouTube streaming service etc.Any advice on how to address this would be very much appreciated. 

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N
3 years ago
K
kzshantonuContributor I
posted in General feedback and conversation
Instead of fixing the issues I tweeted about on twitter, Sonos decided to blocked me

The criticism was about ridiculous full screen Radio HD ads on the Sonos app

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jgatie
3 years ago
K
KiWi2106Avid Contributor I
posted in General feedback and conversation
Sonos Apple Watch App

Hello,so here I am asking Sonos to come up with an app for the Apple Watch. There are 3rd party apps out there but unfortunately they are rather unreliable. So, Sonos, please!! :)

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James L.
3 years ago
R
RicaContributor I
asked in General feedback and conversation
Connecting my system with Sonos AMP

Hi. My system sonos system in living-room is composed by Smart TV, a ONE SL, a Sub-woofer, and two Play 5. And next to the living room I have, outside, a pair of outdoor sonos speakers.I would like to know if Sonos AMP can help me in the performance of all of this and, very important, if the AMP connects by wi-fi or if it’s only by cable (through the bananas)? 

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Airgetlam
3 years ago
E
Esperado
posted in General feedback and conversation
SONOS, the worse system ever

I am a retired sound engineer, technical manager of several recording and post production studios. I began my professional life as an electronic engineer in a hifi company, and finished it as a network administrator and web designer.A friend of mine had the bad idea to offer to me his old sonos system, composed of a NAS, a bridge, a Play3 and a Play5.I had spend two days to connect them. TWO f… full days. I had never seen in my life such a stupid system, so badly designed, so badly explained and so many bugs in one single app. Nothing was working as expected. And I’m not alone to think this: just see the ratings of the Sonos1 app in ‘Play Store !!!And the sound quality: No comment :-(I'm on the verge of throwing it all in the one room where this whole mess will work properly: the trash can!Just for the record, I own a pair of Kef 50 Wireless. It took 10mn to set them and the sound quality is just day and night: How can somebody pretend a single enclosure like Play5 to be ‘stereo’ and  

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K
3 years ago
C
CMartyBContributor II
asked in General feedback and conversation
Connecting Sonos Amp to 3 speakers

Can I connect a Sonos Amp to 1 pair of L/R and 1 single stereo ceiling speaker?

5093
buzz
3 years ago
C
CMartyBContributor II
asked in General feedback and conversation
Creating 5.1 with wireless Arc and 3rd party ceiling speakers

Is it possible to create 5.1 SS with Sonos Arc, 4 Polk in-ceiling speakers/sub already installed, and a Sonos Amp? 

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J
3 years ago
S
sam_bAvid Contributor I
posted in General feedback and conversation
Enhancement Request: Larger album and channel art in android landscape view

Hi, why such a small media image on the landscape view of the controller still?  See attached.  Wondering if there is an enhancement on the horizon to improve this?  I would prefer this media image to be 25% of this screen.  As it is, it adds very little to the display.  Do you agree?    

744
A
3 years ago
goldyfruit
goldyfruitContributor I
posted in General feedback and conversation
Sonos integration with Mycroft AI voice assistant

Hi Sonos community,I found this post about Sonos integration with Mycroft AI voice assistant (from 3 years ago), and I would like to let you know that I build a skill to let Mycroft AI integrates with Sonos speakers.I'm looking for testers to get feedback, the skills has been posted on Mycroft AI community forum for the same purpose.So far I tested the skill with different Sonos speakers such as:Play:1 Play:5 PlaybarAnd different music services such as:Spotify Deezer Music Library (not really a service but still working)The skill is based on SoCo Python library, and the code is open and available on GitHub.Thanks for your help  

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goldyfruit
3 years ago
J
JeeRavContributor I
posted in General feedback and conversation
Disappointed with Sonos Beam - No Bluetooth connectivity

Is this 1980? What are the Sonos product engineers thinking? I am terribly disappointed with the lack of Bluetooth connectivity in Sonos Beam. Such an expensive product missing basic functionality! These days, even the $5 speakers come with a Bluetooth connection. I would not have purchased Sonos Beam had I know this. Buyer beware!

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melvimbe
3 years ago
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