Fix & Optimize

Ok, this will be long but I’ll try to include all info needed. I have a Sonos arc, two Sonos 300’s and the sub in my living room. I recently got a Lovesac sactional with their soundbar, speakers and sub. I’d like for both the Lovesac speakers and the Sonos speakers to work together (all speakers working at the same time). I’d prefer to use my Sonos soundbar. I read that I needed the Sonos port which I got but it appears that I have to plug it into the stealthtec sound bar. Regardless, if I take off the arc and use the stealthtec bar, my 300’s and sub don’t work but if I use the Sonos arc, I can’t find a place on the stealthtec sub to plug the port in. Please help! I was told this can be done but now I’m not so sure. Thank you in advance for your help! 

My Sonos move suddenly stopped playing back music, or plays intermittently. Whether playing directly to the move or in a group - example, I create a group with other wired and wireless devices… it shows the music playing on the Move along with the other zones, but there’s no music coming out of it. The other speakers/systems are playing fine. Nothing has changed with my network, the Move is in the same spot (even tried moving it closer to the router)… one test today - I started a song in a group with the Move and two other devices. The other devices started playing, the Move did not. 2 minutes into the song, the Move started playing the same song but from the beginning (so it was way out of sync), played for about a minute then stopped. Now won’t play. I’ve tried resetting the Move already.I’ve had two chats with support already, no resolution - just curious if anyone else has experienced this.

 Hi all - To anyone who can help - As Sonos Customer Service was very confused by my question… I have:Apple TV 4KSONOS ARC + SubPlaystation 5Optoma True 4K Projector(Sony STR_AN1000 Receiver that may or may not be useful)I ripped out my Bose System … My Projector doesn’t support eARC.  How can I connect all the devices for maximum Video and Audio output to the projector with volume control? (Not through the Sonos App only)It seems like I need an eARC connector like the Arcana Fire or similar, though Sonos said those devices are not supported by their software. Any help is very very much appreciated!!! Thx D 

Given myself and tons of other people have issues with Samsung Tv’s and the Beam Gen 2, why in the world is there no reboot option on the sonos app?  It just blows my mind that Sonos makes us contact them and go through the same song and dance just to reboot the system so that the Beam reconnects to the Samsung tv.  My sonos and tv are mounted above my fireplace so a plug pull is not an option.  I mean there is no power on/off on the top of the sonos beam for crying out loud!  Please give us this option in the app!

Trying to layout speakers for home theatre in new construction. Need to know how everything connects.I have never used Sonos. I’m old school AV receiver setup so trying to get my head around thisThis is what I was told for a 7.1 setup.Sonos soundbar connects to HDMI/ARC on tv.Will have 6 architectural speakers. Two in front, two on sides and two in rear. These will connect to Sonos Amp which will connect to Soundbar. I will have 1 Sonos subwoofer which will also connect to Soundbar.Questions I have.Is it ok to place Sonos Amp in a utility room and it will be able to communicate via network (wired) to Soundbar? How will the Amp know what the 6 speakers are? Meaning Front left/right, Side left/right, Rear left/right? Only 4 plugs on back of amp. Will sub connect to soundbar via wifi or do I need to connect to Amp thru Sub port?

I have a large living room that has been setup with an Arc, a Sub3 & 2 x ERA 300s as rears. Awesome sound when watching Atmos movies and listening  to Atmos Music, while seated in my TV chair, however, is there a way / suggested config that would enable me to play  General Music / Atmos Music through just the 2 Era 300s and then switch back to adding them as rears to the Arc & Sub, when I watch movies? As a stand alone pair, (before I added them as Rears), the sound seems to be better for music (in General)  than as part of my current Atmos Movie Setup.Hope it makes sense what I’m asking?

Hi, I am looking to setup a new game room that will have 2 TVs and a single audio system.  I will primarily be using YouTube TV on the TVs but will also have gaming consoles.I would like to switch either gaming console to either TV.  I would like to switch the audio from either TV.My thinking is to use the eARC outputs from each TV and use them to control which source is active to that Sonos Arc. Then use a matrix (I think...) to drive which console targets which TV.Ideally everything allows for Atmos.I am still designing and would love any help validating the idea and recommandations.I think if I gave up having the gaming consoles able to display on either TV and just hook the XBOX up to TV1, etc, I could simplify and just do an HDMI switch between the to TV eARCs.  Any recommendations on compatible switches?Thank you!!   Moderator edit: combined posts

"I have a playbar and need to interface optical to hdmi to take advantage of the arc hdmi port. The new tv remote does not support volume control over a direct optical connection to the soundbar. Any recommendation on what optical to hdmi converter to use? We are talking audio only here. Thank you for your advice. 

Losing connections to all sonos products . Becoming a regular occurrence over the last 3 weeks . Seems to be every other morning when i realise the sonos radio alarm has not gone off . Got boost + 3 other sonos speakers . App cannot find any of them . Only fix seems to be to power off all equipment / rooter/ boost and at least on sonos speakers . Note no other wifi using equipment has an issue . Its becoming very frustrating and no longer trust the sonos as an alarm .    It seems to be the connection between boost and the speakers that drop . 

The purpose of this post is to familiarize community members with the basic components of a home network. It does not cover the use of range extenders, access points nor Mesh Networking. Click the links in “blue” for additional information. Enjoy!!What is a RouterA Router is a networking device that forwards data packets between computer networks. One or more packet-switched networks or subnetworks can be connected using a router. By sending data packets to their intended IP addresses, it manages traffic between different networks and permits several devices to share an Internet connection.  A router may have two (2) antennae as shown above or may have as many as eight (8) either visible or concealed. It’s generally accepted that the more Antennae the better the performance. Of course there are internal processors that contribute to better performance. However, here again the average consumer equates performance with what can be seen outwardly. Of course with better performance comes a

Sonos is still terrible. It is inconsistent, unreliable and extremely frustrating. It works for weeks and then doesn’t work at all. It requires multiple iterations of turning off routers and speakers and attempting to find reboot magic, which never happens. I’m finally kicking them out and going with Amazon suite of wireless speakers. After years of frustration, I can’t wait to get the new speakers and throw Sonos speakers away. Don’t get it! Not because the cost, which is too high, but because of the frustration factor! Most frustrating product I’ve EVER owned. Advice for anyone considering Sonos, don’t do that to yourself! Move on, go wireless with anything else. #sonossucks

I’m trying to get the Atmos sound going thru my Sonos system. I have an Arc and era300 rear speakers, but all I’m getting is Dolby Digital 5.1.  The Epson doesn’t have eArc just Arc.  Is this going to prevent me from getting Atmos sound out of the system?  I’ve connected the Epson arc output (hdmi2) to the Sonos soundbar and the Apple tv to the hdmi1. I’ve turned on the Arc setting in the Epson settings for hdmi2.  I’m still just getting Dolby Digital 5.1 even though I know I’m sending an Atmos signal from the AppleTv??  Any help would be greatly appreciated!  

I want to use another sonos speaker at work and my profile does not show. I would like to access my playlists

I was gifted an Arc and Sub Gen and now want to add speakers.  I’m more interested in music than TV though having both is really nice.  I also am a bit old school and love the rich quality sound from tube amplifies and turntables of my past.  That said we are in a new era and I just want a really nice sound system.I am testing both the Era 100s and Era 300s and having trouble deciding which are better.  The 100s give really clear crisp treble and left and right channel sound, though it feels like something is missing when comparing to the 300s.  The 300s are broader and fuller but the sound takes a deeper and not quite as rich tone….almost sounding muffled?  Am I missing something in the configuration?In a previous post someone recommended connecting the 300s to the Sub Gen without the Arc? OR, how do I get better richer sound out of the 100s with the Arc and Sub Gen?the room is a rectangle - probably 25 x 13.  8’ ceiling with skylights and one side wall is glass with a patio door.  Ap

Hi guys, recenlty I unplugged my SYMFONISK speaker while I was sorting out my room. I then turned it back on and it wasn't connecting to Spotify. Then it stopped connecting to Sonos. I rebooted it and even had to factory reset it as per instructions. I reset my router and my phone even rest the app, and my speaker didn't work. I managed to get it to connect to my account however it still doesn't work as it needs registering but I can't register as it it's already in my account and therefore I can't actually use my speaker. What do I do?

While playing music through all speakers with “Everywhere” check box enabled. I want to be able to queue a new song to just one speaker. Then when the current song ends, instantly the queued song plays through the desired speaker. The other speakers remain unaffected.  If the ~isolated speaker does not get commanded to play another song it rejoins the playlist playing on the rest of the speakers. 

First time poster...in many years at least...and I have searched the forums and realize there is a lot of information here and probably the perfect post for me is there somewhere but have been unable to find it. I have been a SONOS user for more than 10 years and have 10 speakers in my home. Now obviously not all speakers are on at once all the time but the times when I do connect them all there are connectivity issues. This is an obvious network problem and there are very technical responses and details in these forums that well beyond by networking capabilities that would probably work but I am curious if there is a simple solution that should work in my case. I am just asking before I go out and purchase something that may not work (if its not the right solution). Here are some deets on my situation:Internet provider - Starlink (usually pretty good speed - I don’t think this is the problem) Network set up: Starlink wifi router network for non smart home devices, guests etc Google w

We have a Sound Bar on one TV and Roams, One's etc everywhere.  Very happy.  In our lounge we have an outdated B&O AV receiver, woofers, tweeters, cables everywhere, giving us 5.1 surround.  I am looking at updating this to Sonos also.  I think the Arc is what I'm after, but what other bits do I need to replicate the current 5.1 surround, or better?    Thanks, Kate

Admittedly I am new to the Sonos community. We just built a new house and I had a Sonos Arc installed along with amp and four overhead in-house speakers. Recently I was given a new Roam and the device connected but did not show in my system settings. When I called Sonos they told me that Spectrum had a known issue with the router and suggested that I do a wired connection which I cannot do to the homes layout. My question is can I change the router out and get my Roam to work and not affect the other speakers in the house? If so what router should I get?

I have a pair of Sonos ARC 300s and a Gen 2 sub in a Garden room (well more like a Shed really!).  I have tried Apple Spatial music through these and, whilst I sounds great, I was not blown away. In my lounge I have a Playbase and two Symfonisk Bookshelf speakers as surrounds.  I rarely listen to music with this set up as I don’t like the sound.  I have tried both Full and Ambient music settings and they are not for me.  So if I want to listen to Music I go to the Cabin.  It was -2C in there yesterday! I recently received an Apple TV box from a friend who was not using it, and have connected it up to my TV/Playbase.  Works well.Anyway I thought I’d set up the Apple Music app on the Apple TV box just to check it worked.  Out of curiosity I thought I’d check to see how spatial Audio sounded on this Non Atmos set up. WOW, just WOW.  The Spatial tracks come alive. The music no longer concentrated at the Playbase but fills the room.  I could swear Roger Taylor drums were set up on our Coffe

Bonjour,J’aimerais me faire un coin HI FI (25 m2) avec platine, cd, … J’étais parti sur des enceintes passives avec sonos amp. Après réflexion je vais aller vers 2 enceintes sonos en stéréo … Jhésite entre 2 fives ou 2 era 300 … Des conseils ?Merci d’avance Ps: Je suis déjà détenteur d’une Arc, 2 ones et 1 sub en HC.

I have two Klipsch 8 ohm ceiling speakers.  I have a Sonos amp but already have four non Sonos floor speakers connected to it.  Is there a way to add the Klipsch speakers to the Sonos system?  Thanks.

comment fait on pour faire sortir le son d un ordi portable ou d un tel , netflix par exemple sur une sonos symphonisk?je n arrive a faire sortir que le son de spotify de mon tel

I subscribe to both Amazon Unlimited and Apple Music.  I play these through the Sonos S2 App.  With Amazon the track I select always indicates whether the stream is HD or Ultra HD.  Apple does not give the same information so I do not know if the quality is at least 16/44.1? I avoid AirPlay as I know Apple quality then is less than CD quality.  Similarly when I play Amazon directly from that App via AirPlay the information merely shows AirPlay so presumably less than 16/44.1? Could Sonos provide this information in their App or is it down to Apple?  I just want to know the stream quality from whatever source ideally.  Be great to know this for my Bandcamp music too?  Any thoughts?

I’m still having issues where the system loses the network and I have to unplug all my speakers and search for the system. I’m looking at this router: WiFi Router 1200Mbps, WAVLINK Smart Router Dual Band 5Ghz+2.4Ghz. Will this be a good option?? Tired of the constant disconnects with the Spectrum router!