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Controllers and Music services

Get help with the Sonos S1 Controller app and the Sonos App for mobile, and the Sonos desktop app. You can also get help with using partner apps with Sonos here.

  • 7,788 Topics
  • 53,721 Replies
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Rip Torn
started this topic

New SONOS App - Adding to queue

I’m unable to add an album to existing queue. Is this feature gone or am I missing it?
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David Weller
started this topic

New SONOS App - Alarms

App has been upgraded,  We onlu have IOS no access to Mac or Windows, Lost ability to use alarms etc  Can we reverse upgrade and go back? Ne...
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aitchgf
answered this question

music library after latest app update

Hi mvoslooThanks for the response tip, will try it our and see how I get on!
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7788 Topics
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Kristian.RContributor I
asked in Controllers and Music services
start station option missing?

Since the latest update the option to start a station based on a song or artist in Apple music seems to have disappeared. Has this functionality been removed for some reason?

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Airgetlam
5 years ago
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plasmamusicContributor I
asked in Controllers and Music services
SiriusXM not on list of Music Services

Newbie here, based in UK Just installed a SonosAmp. Cannot see SiriusXM in the list of available Music Services. Does Sonos block visibility/access to Sirius if outside US I wonder? If so how can I add Sirius to Music Services? Thanks

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P
5 years ago
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zaggedContributor II
asked in Controllers and Music services
Unable to connect spotify - activation link failing.

I am trying to link my premium spotify account to sonos, when I click "authorize", I'm being brought to a page where I'm supposed to enter an authorization link code. The page opens with an error "The link code you entered is not valid. Please check the link code and re-enter it below." There is no link code provided either through the app, the page I'm being linked to, or by email. I've tried using the sonos iOS app as well as the desktop version. Clearly I'm missing something here. Any suggestions?

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AjTrek1
5 years ago
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noelgavContributor I
asked in Controllers and Music services
Can't connect to Spotify

In the spotify app I can see sonos, I try to connect to the speaker and it continuously tries to connect. Under the sonos app, I tried adding music service, spotify and it just says unable to add spotify account. I do have a premium student account. So why cant I cast or connect to sonos? Noel Diagnostic # 880951804

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5 years ago
MAscooby
MAscoobyTrending Lyricist I
asked in Controllers and Music services
Can't control music on Sonos from iOS Amazon Music app

When casting to a Sonos speaker from the Amazon Music app on my iPhone or iPad, I can't seem to control the music once it starts playing. The app shows that I'm connected to the speaker, but the "now playing" screen in the app doesn't work. I have to connect to the Sonos app to control playback. Is that a known issue and/or something that I can resolve somehow? Thanks!

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MAscooby
5 years ago
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PJ RobertsContributor I
asked in Controllers and Music services
Cannot Setup Sonos on Xfinity Wifi — Ridiculous

Just switched to Xfinity for better bandwidth and Sonos does not work with their Xfi wireless router cable modem. I cannot even get through the set up. The SONOS wifi network never shows up during set up, have updated everything SW wise. I have like $4K of Sonos gear and can’t use jack shit. Sonos doesnt answer their phone. Is someone going to help here ? My only other option is to sell everything at a huge loss and spend the rest of my life telling this story that is not pretty.

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buzz
5 years ago
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rv2012agmailContributor I
asked in Controllers and Music services
Deleting Speakers

How do I just remove a speaker from a room? Want to start another room and have it there. Somehow got 2 Playbars in one room! Seems that anyone would have a question like this when setting up multiple rooms. But nothing there when searching.

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5 years ago
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Bob_m10Trending Lyricist I
asked in Controllers and Music services
View Log files

Hi, is there any way to look at log/event files of some type for Sonos? I am not having a problem but curious. I can't seem to find any beyond what is on the About Sonus page. -Bob

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ratty
5 years ago
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Justin in San DiegoContributor I
asked in Controllers and Music services
Sonos connects but the App will not play any music

My Sonos app is connecting to the internet and connecting to my home Sonos system, but nothing will play. This is the first time I have ever experienced this problem in 3 years of using Sonos. When I pick an artist or a song on Pandora, Apple Music, or Spotify, the app is displaying one of two options. Option 1 - Add Station to My Sonos - More OR - Remove from My Sonos - More If I select Add Station to My Sonos, and then go to the My Sonos section, the only option available to me is: - Remove from My Sonos What in the world is going on with this App. This happened out of the blue after the system working normally for 3 years. I am connected to my home wifi network, which is connected to sonos, but I cannot for the life of me figure out how to play a song. I have tired connecting through the Sonos App, and connecting through the Spotify App, which normally will let you play a song on Sonos within Spotify.

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5 years ago
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Mathew PriceContributor I
asked in Controllers and Music services
Playing music directly from Amazon Music

Please can someone help me with playing music directly from amazon music? If I play a track from the app it just plays on my phone. I have Sonos One. Thanks

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chicks
5 years ago
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CsNiNeContributor I
asked in Controllers and Music services
Audio from my Laptop to my Sonos system

why can't i link my Laptop to my Sonos system to play the audio directly from my laptop to my Sonos speakers when they are on the same network ???

806115
D
6 years ago
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LMcContributor III
posted in Controllers and Music services
Simple ? - How to turn off

Had my new Sonos for 2 days . . . exceeds expectations! But how do I turn off? It seems just pausing music or muting is not the same. Am I being too old fashion/analog?

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7 years ago
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oaklandishContributor I
asked in Controllers and Music services
How to "move" a speaker in the iOS app?

I've combed through piles of questions and answers here, but I don't see answers to the seemingly simple issue of moving a speaker from one room to another within the app. My specific situation: I have a Play 5 and a Play 1 in the same physical room (my living room), but they are currently in different "rooms" when viewed in the app. I want both speakers to be in the same physical room and the same "room" within the app. How do I do this? If you're reading this Sonos Team, your onboarding sequence is absolutely maddening. Here's what it looked like for me: 1) Got a Play 5. Got it set up no problem. Woo! 2) Weeks later, I got a Play 1. The plan is to add this speaker to the same physical room as the Play 5. 3) Earlier tonight I unboxed and ran the setup sequence on iOS to add the Play 1. 4) It gets to the point where it asks me to choose a room for the Play 1. I can't remember what room name the Play 5 is assigned to, so I make a guess about which room to add the Play 1 to. (I

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jgatie
7 years ago
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