Controllers and Music services

The new app is horrible.  Hard to navigate.  It’s lost all my playlists and music.  Big disappointment.  

I want to exit someone else's Sonos system.I joined someone else's existing Sonos system, and now I want to set up my own Sonos system. However, I can't exit the current system, and I can't find the relevant option in the Sonos Android app.

Where can I find “Play next” “Play last” “Add to end  of queue” functions?

I have updated to the latest app and firmware for my system which did restore alarms however they are not grouping speakers/rooms and I only get an alarm on a single speaker.  When I wake up I am forced to manually group the rooms.There appears to be a setting for this however even after selecting it, the setting does not stick no matter what I do.Please fix.

I have a speaker pair on which I previously could adjust left and right balance.  With the the new app update I cannot adjust left and right balance !!! So my speakers are stuck with the balance towards the right speaker which I use when I work at my desk.  Please tell me how to adjust balance with app new update or explain how to go back to previous version. This is not acceptable.The whole update is clunky and hard to use.  Also it seems the app is pushing you to use Sonos music services.  And it feels like you are bing pushed to use Voice App.I have spent $$$ on speakers to listen to my music.  The app should let me do that easily and seamlessly. 

I have an older inherited whole-house Sonos system. Was working fine but as of today one zone won’t play unless I first play another zone then group the problem zone in. As soon as I leave the good zone in the group, though, the problem zone stops playing. How can I fix this so that I can play the problem zone on its own again?

Adding my name to the many others who feel the new app is a step backwards.it’s unstable and often unresponsive.  Hard to switch speakers on and off, volume often unresponsive.  The app often does not connect except with a 5 minute delay.I love my speakers and setup, I have owned various Sonos systems in different homes since 2006.  They have worked really well until now.  Please fix it before my wife tears the whole thing out!!!

Can anyone recommend an alternative to Sonos/TuneIn for streaming radio station URLs, that handle it natively rather than via a 3rd party? Foreign radio stations are restricted in the UK and a great deal are not available on TuneIn. I’m thinking about Bose or Ruark, any suggestions welcome.

After all the money I’ve spent on Sonos products and literally NOTHING works now. I’m so mad I could spit.  My entire system of 8 speakers is completely dead in the water.  Shame on you. 

Will I be able to use my Sonos products & the new app on my LAN if I’m not connected to the Internet?

Just bought a brand new sub mini and unboxed it only for it to not be able to register on the Sonos app. I have tried both wireless and on Ethernet. This is beyond frustrating. Does anyone have any suggestions?

Since today my Sonos system is not able to stream local radios (e.g. RAI Radio 2).Once loaded I get the TuneIn welcome message and then silence.Other Sonos Radio streams are workingThis happened after the update to the new APP, actually after few days because last weekend, though the APP was already updated, the service was working.Any hint? Couldn’t find anything recent on this topic on the forum, or maybe didn’t serch correctly.

Will I be able to connect my new Move 2 to my S system with this new useless S app I have? 

2 systems at home now, S1 - 3x Play5 (Gen1) now separate to rest of system on newer S2 app.In S1 app ‘Services & Voice’ there are no paid Subscriptions available (Spotify/Qobus/Amazon, etc).All running OK on S2.Do I need to create a different account to run these 3 old speakers, or a new email perhaps? Have logged in and out, tried it on iPhone IOS and MAC S1 (grey) controller.Free services are all there to select, TuneIn, SonosRadio, Radio Paradise, etc.Any suggestions to get Spotify and the likes working?

All madness and disappointment aside, Will there be an update where we can ‘add to queue’ or ‘play next’?  

I have a Sonos Connect and control it using the Sonos app on Android. Last week I stopped being able to access my Tidal service from the app. I tried re-authorizing, and got the message that it had worked, but when I returned to the Sonos app it said “”There was a problem adding the Tidal account. Connection could not be made.” I have uninstalled and reinstalled the Sonos app, have rebooted everything, have checked my Tidal account to make sure that it is functioning normally, but I still get the same result. Any ideas?

Hellocould anyone tell me if the Sonos roam 2 is compatible with Amazon music.if I use the Amazon music app on my iPhone can I play the music through the roam 2many thanks

Trying to update my setup from SonosNet to WiFi, but under the Network → Manage Network options, there’s just a blank screen.  Was expecting “update network” according to the help article. Has this been removed in the new version of the app too?

Dear SONOS community, I am trying (and failing) to configure a SONOS Port so that the volume can be controlled by the volume dial (and NOT the SONOS app) of a Yamaha R-N600A receiver.The PORT is connected to one of the R-N600’s LINE OUT connections with a pair of RCA cables connected to the PORT’s IN RCA connections. So far this all works, I can use the LP, CD or radio to stream via the Port to the group of connected speakers (Beam, 300’s and sub mini) and it plays just fine. However, For ease and simplicity I want control of the volume through the R-N600 only and not though the SONOS app, every piece of literature I have read says that this is accomplished through the app by:Line-Out levels; Settings>System> select the room with your Port > Select Line-Out levels. (and then the required adjustments). All very straight forward - however - there is NO “Line-Out Levels” option in the app.App version is (iOS) version 80.00.08All attached SONOS devices are running the latest softw

I suggest that all volume settings be done with a dropdown list. The slider is too inaccurate and not easily repeatable. 

Customer of 18 YEARS +.    First time I wanted to kick this system out of my house.   Nothing to do with the HARDWARE.    Nope.    All because of the latest CRAP Software update the Sonos Software Morons have rolled out  (BTW  I am a programmer -  industrial guided vehicles - I could have harmed people ! )I now have a system that switches itself on at times I set with ALARM FUNCTION in the Old OS.  I cannot turn them off.   I have to UNPLUG all the speakers every time we leave the house for more than a day.      And dont get me started on WiFi connection to the APP  (NOT the Sonos Speakers - that network is rock solid on my BT Fibre fed Router) .   But try to get the APP to connect on a 2 year old Android OS based mobile is a JOKE.   “Your System is not on this Network”   Tell that to the speakers that I can’t now turn off to watch the TV.      Sonos - Your last Software Update to S2 forced me to upgrade my PORT device at cost of £300.     This latest Update ( known as “Piece of Sh1T )

Today when I opened “Sonos Favorites” out of 20 all but 2 appear as a ghost like square, but with the correct station title below each one. Clicking on the ghosts results in the spinner, but not music. Works OK on the PC app. (Please Sonos, do not “update” the windows program!)

Having returned from holiday, I updated the software on my Mac Air to Sonoma 4.5. I noted that my music library had been removed from Sonos and I cannot add even though Sonos has sharing rights with the appropriate folders

My Sonos totally useless had for many years to play my music stored on iMac now cannot find it music a very expensive useless junk I believe since update everyone moaning all I get is emails from Sonos for me to purchase more useless junk sort this outRoger

Dear SonosSince you forced the app update on IOS my whole Sonos setup does not work anymore. 1/ I get a message error when trying to stream TV sound on more than 1 speaker2/ the after a few minutes the radio sound is broken, and I need to restart the streaming to have a buffer. And restart every few minutes.3/ Voice control on TV bar auto activates itself randomly, and I am pretty sur I NEVER activated it. I spend more than 2000 euros for speakers. At this stage it is lost money.Can you please reoffer the former app ? Otherwise I want to ship all my setup back to you (and I am not going to wait 10 months for an hypothetical software update)thank you