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Controllers and Music services

Get help with the Sonos S1 Controller app and the Sonos App for mobile, and the Sonos desktop app. You can also get help with using partner apps with Sonos here.

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  • 58,063 Replies
Ken_Griffiths
Ken_Griffiths
answered this question

How to use Sonos in homekit

@BretonMaitre There are still some issues with HomeKit but if you Airplay to a Sonos speaker registered as an accessory in the Home App and...
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8568 Topics
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jennydeione
asked in Controllers and Music services
New App

SONOS, may I (be so bold as to) suggest that you look at any and all, libraries on the sever side and client side (the app). Or any other code which is a pre-requisite for your code, for 'SMB 1 specific functions/operations'.

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G
7 months ago
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Steveone03Contributor I
asked in Controllers and Music services
changing system owner

For some reason Sonos is telling me I am no longer the system owner 

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AlexPermit
7 months ago
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IanHowContributor I
asked in Controllers and Music services
NAS drive connection issue

I have a WD ‘MyCloud NAS drive and am unable to connect to Sonos as I believe I should be able to. I am unable to discern the correct path I can ‘see’ the drive on Plex, but would like access directly through Sonos… Cheers 

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7 months ago
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Jim_FContributor I
posted in Controllers and Music services
Latest App release frustrations

It looks as though I am just piling on at this point, but the new app update has been a horrible experience. My primary reason for going with the sonos system was the ability to tie it into my home library - and this is no longer available! In addition, the app response is sluggish, the volume control is nonresponsive, and each time I open the app it no longer recognizes my existing sonos system! And just for good measure, it randomly shuts down. Very frustrating - please get the app issue resolved promptly or at least allow us to reinstall the previous app release in the interim. 

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press250
7 months ago
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willytContributor I
asked in Controllers and Music services
connecting

I am really disgusted. I have 10 sonos products and the new app is nothing but problems.

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Ken_Griffiths
7 months ago
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Sergio 3 ItaContributor II
posted in Controllers and Music services
Trueplay option still missing

Latest Sonos S2 version seems working fine both with Android and iOS.  Though with Android's version is not possible to check if optimization is active or not, since Trueplay option is not available. With previous versions, it appeared as soon as optimization was completed by using app Sonos S2 with iPhone / iOS.

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Airgetlam
7 months ago
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zBernie123Producer I
asked in Controllers and Music services
Favorites on Android app disabled after update

I just noticed that there was a Sonos app on Android update.  The icon is now black and functionality has changed.    You can see in the screenshot below they are slightly visible but greyed out.  This was right after I rebooted my routers and phone.  

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7 months ago
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sunnyhczContributor I
asked in Controllers and Music services
I want to exit someone else's Sonos system.

I want to exit someone else's Sonos system.I joined someone else's existing Sonos system, and now I want to set up my own Sonos system. However, I can't exit the current system, and I can't find the relevant option in the Sonos Android app.

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jgatie
7 months ago
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aleksandarsContributor I
asked in Controllers and Music services
add to queue in new sonos app

Where can I find “Play next” “Play last” “Add to end  of queue” functions?

47120
R
7 months ago
John Bobenic
John BobenicContributor I
posted in Controllers and Music services
sonos black

The new app is horrible.  Hard to navigate.  It’s lost all my playlists and music.  Big disappointment.  

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John Bobenic
7 months ago
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kurtfracContributor I
asked in Controllers and Music services
App new Update- Cannot find balance under EQ

I have a speaker pair on which I previously could adjust left and right balance.  With the the new app update I cannot adjust left and right balance !!! So my speakers are stuck with the balance towards the right speaker which I use when I work at my desk.  Please tell me how to adjust balance with app new update or explain how to go back to previous version. This is not acceptable.The whole update is clunky and hard to use.  Also it seems the app is pushing you to use Sonos music services.  And it feels like you are bing pushed to use Voice App.I have spent $$$ on speakers to listen to my music.  The app should let me do that easily and seamlessly. 

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7 months ago
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clementsbContributor I
asked in Controllers and Music services
zone not playing unless grouped

I have an older inherited whole-house Sonos system. Was working fine but as of today one zone won’t play unless I first play another zone then group the problem zone in. As soon as I leave the good zone in the group, though, the problem zone stops playing. How can I fix this so that I can play the problem zone on its own again?

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UKMedia
7 months ago
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BertocciContributor I
asked in Controllers and Music services
New Sonos app

Adding my name to the many others who feel the new app is a step backwards.it’s unstable and often unresponsive.  Hard to switch speakers on and off, volume often unresponsive.  The app often does not connect except with a 5 minute delay.I love my speakers and setup, I have owned various Sonos systems in different homes since 2006.  They have worked really well until now.  Please fix it before my wife tears the whole thing out!!!

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7 months ago