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Controllers and Music services

Get help with the Sonos S1 Controller app and the Sonos App for mobile, and the Sonos desktop app. You can also get help with using partner apps with Sonos here.

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  • 58,206 Replies
Ken_Griffiths
Ken_Griffiths
answered this question

How to use Sonos in homekit

@BretonMaitre There are still some issues with HomeKit but if you Airplay to a Sonos speaker registered as an accessory in the Home App and...
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8588 Topics
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Sergio 3 ItaContributor II
posted in Controllers and Music services
Trueplay option still missing

Latest Sonos S2 version seems working fine both with Android and iOS.  Though with Android's version is not possible to check if optimization is active or not, since Trueplay option is not available. With previous versions, it appeared as soon as optimization was completed by using app Sonos S2 with iPhone / iOS.

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Airgetlam
7 months ago
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zBernie123Producer I
asked in Controllers and Music services
Favorites on Android app disabled after update

I just noticed that there was a Sonos app on Android update.  The icon is now black and functionality has changed.    You can see in the screenshot below they are slightly visible but greyed out.  This was right after I rebooted my routers and phone.  

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7 months ago
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sunnyhczContributor I
asked in Controllers and Music services
I want to exit someone else's Sonos system.

I want to exit someone else's Sonos system.I joined someone else's existing Sonos system, and now I want to set up my own Sonos system. However, I can't exit the current system, and I can't find the relevant option in the Sonos Android app.

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jgatie
7 months ago
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aleksandarsContributor I
asked in Controllers and Music services
add to queue in new sonos app

Where can I find “Play next” “Play last” “Add to end  of queue” functions?

47120
R
7 months ago
John Bobenic
John BobenicContributor I
posted in Controllers and Music services
sonos black

The new app is horrible.  Hard to navigate.  It’s lost all my playlists and music.  Big disappointment.  

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John Bobenic
7 months ago
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kurtfracContributor I
asked in Controllers and Music services
App new Update- Cannot find balance under EQ

I have a speaker pair on which I previously could adjust left and right balance.  With the the new app update I cannot adjust left and right balance !!! So my speakers are stuck with the balance towards the right speaker which I use when I work at my desk.  Please tell me how to adjust balance with app new update or explain how to go back to previous version. This is not acceptable.The whole update is clunky and hard to use.  Also it seems the app is pushing you to use Sonos music services.  And it feels like you are bing pushed to use Voice App.I have spent $$$ on speakers to listen to my music.  The app should let me do that easily and seamlessly. 

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7 months ago
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clementsbContributor I
asked in Controllers and Music services
zone not playing unless grouped

I have an older inherited whole-house Sonos system. Was working fine but as of today one zone won’t play unless I first play another zone then group the problem zone in. As soon as I leave the good zone in the group, though, the problem zone stops playing. How can I fix this so that I can play the problem zone on its own again?

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UKMedia
7 months ago
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BertocciContributor I
asked in Controllers and Music services
New Sonos app

Adding my name to the many others who feel the new app is a step backwards.it’s unstable and often unresponsive.  Hard to switch speakers on and off, volume often unresponsive.  The app often does not connect except with a 5 minute delay.I love my speakers and setup, I have owned various Sonos systems in different homes since 2006.  They have worked really well until now.  Please fix it before my wife tears the whole thing out!!!

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7 months ago
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stonecoldbroContributor II
asked in Controllers and Music services
Streaming URL alternative to Sonos/TuneIn

Can anyone recommend an alternative to Sonos/TuneIn for streaming radio station URLs, that handle it natively rather than via a 3rd party? Foreign radio stations are restricted in the UK and a great deal are not available on TuneIn. I’m thinking about Bose or Ruark, any suggestions welcome.

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7 months ago
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SpychrisContributor I
asked in Controllers and Music services
USELESS APP!

After all the money I’ve spent on Sonos products and literally NOTHING works now. I’m so mad I could spit.  My entire system of 8 speakers is completely dead in the water.  Shame on you. 

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7 months ago
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BVRBVRContributor I
asked in Controllers and Music services
New app on my LAN & Internet

Will I be able to use my Sonos products & the new app on my LAN if I’m not connected to the Internet?

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7 months ago
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ManapeContributor I
asked in Controllers and Music services
Local radio streaming not working after APP update

Since today my Sonos system is not able to stream local radios (e.g. RAI Radio 2).Once loaded I get the TuneIn welcome message and then silence.Other Sonos Radio streams are workingThis happened after the update to the new APP, actually after few days because last weekend, though the APP was already updated, the service was working.Any hint? Couldn’t find anything recent on this topic on the forum, or maybe didn’t serch correctly.

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7 months ago
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Dcgman#1Headliner I
asked in Controllers and Music services
Move 2 vs Sapp

Will I be able to connect my new Move 2 to my S system with this new useless S app I have? 

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D
7 months ago
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Tarny1234Avid Contributor I
asked in Controllers and Music services
Subscription services dont appear on S1 app anymore.

2 systems at home now, S1 - 3x Play5 (Gen1) now separate to rest of system on newer S2 app.In S1 app ‘Services & Voice’ there are no paid Subscriptions available (Spotify/Qobus/Amazon, etc).All running OK on S2.Do I need to create a different account to run these 3 old speakers, or a new email perhaps? Have logged in and out, tried it on iPhone IOS and MAC S1 (grey) controller.Free services are all there to select, TuneIn, SonosRadio, Radio Paradise, etc.Any suggestions to get Spotify and the likes working?

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jgatie
7 months ago
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whenactingasawaveContributor I
asked in Controllers and Music services
Add to queue or play next - Date

All madness and disappointment aside, Will there be an update where we can ‘add to queue’ or ‘play next’?  

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7 months ago