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Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

  • 6,182 Topics
  • 58,971 Replies
Gwenddoleu
Gwenddoleu
asked this

New SONOS App - Feedback

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare....
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stationtostation
asked this

New App: how do I add songs to a playlist currently playing

I cannot seem to find a way to add songs to playlist in the new app. when I click on the ••• next to a song while another is playing, the on...
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6182 Topics
Y
YorkeyContributor I
asked in Controllers and Music services
Sonos app just broke all the rules of the internet

There is a nightmare I have where i can’t log in to a really important site because I can’t remember my password, or at least the one I can remember isn’t accepted. However, there is a “forgot your password” button and I am emailed a reset password email, which I follow, to a new password that is accepted by a website, a forum, but not where I want to log in.ON the Sonos App. I am baffled that this nightmare has come to life: Sonos app asks me to log in but doesn’t accept my password. I reset and am directed to the website. When i go back to the app, again I am told the password is incorrect, but I can reset my password. And so the merry go round continues. I know the propagation of the password information can take a few minutes, or that you can’t update an account that doesn’t exist. Doesn’t apply. I also thought I should update the app, that might fix it. Oh, you need to login to update... So how is it reset my password on the Sonos app is broken and how do i log into my Sonos app s

1573
buzz
2 years ago
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RexMondayContributor II
asked in Controllers and Music services
Apple Music Lossless - Airplay

Hey I’m sure this has been asked before but having spent some time searching the forums I can’t find a definitive answer.Can I play Apple Music Lossless audio through my Sonos system? My understanding is that this isn’t possible through the S2 app, but does this work via Airplay? ThanksRex

754813
K
2 years ago
Resurrected
ResurrectedAvid Contributor I
posted in Controllers and Music services
Error 2753 when installing Windows app

 Hi, I have recently attempted to reinstall the Sonos app for Windows (11 64 bit). I uninstalled the version I had as it could not connect or find my system. I am getting the above error when attempting to open the app at the end of the install process.  Any ideas?

1964
Resurrected
2 years ago
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MusicAddict123Contributor II
posted in Controllers and Music services
Alternatives to Sonos app on Mac?

I just migrated to a new MacBook and am downloading software. I went to download the Sonos app for Mac and saw that there are other (pay) apps available - Remote for Sonos, Switch for Sonos, Soro for Sonos, Audio Cast for Sonos. I have (unfortunately) two PlayBars and 5 Play:1 speakers.  I know there are a lot of posts about how rotten the Sonos for Mac app is and I agree.Does anyone have experience with these apps (or others)? I wish I could “try before I buy” but it’s not an options. Reviews seem to be good?  Thanks! As a complete aside and simple rant, because Sonos’s screwed us with their policy on “older” speakers that are 2-4 years old, I’m planning to go 3rd party as I can afford it to replace the Play:1’s. I’ll keep the PlayBars - we don’t really use them for music. I have zero interest in smart speakers unless the listening ability can be turned off. Just had to say!

6486
ratty
2 years ago
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Owain81Contributor I
posted in Controllers and Music services
Sonos defaulting to tune in despite deleting it

I’m just trying to play a BBC radio station through my Sonos beam.But it keeps referring to ‘TuneIn’ where the BBC no longer broadcast stations.I have the BBC Sounds app set up in Sonos and it works when I activate it manually from the app but doesn’t work under a voice command. Through Google assistance.YouThrough Google assistance.It just says ‘ alright, playing BBC Radio 1 on tune in, sorry I couldn’t find what you asked for‘  why is it defaulting to tune in?   

1561
Ken_Griffiths
2 years ago
E
eddieckfContributor I
posted in Controllers and Music services
Trueplay tuning link

I have the Playbar, sub and a pair of SL Ones in the hall and in my room the Arc and a pair of SL Ones. Sometime back I had a problem with the sound in my room and i was asked by Sonos Beta whether I had done the Trueplay of not and I answered no because I do not have anyone here with iPhones. I do have the 5th generation iPad Air but it is not supported as yet. Then I was sent the trueplay link where I had to activate the mic in my iPad before following the instructions. There was remarkable improvement to the sound in the hall as well as my room. Now I intend to add a sub to my room and so I requested the Trueplay link from Sonos BUT they are unable to help me. They suggested I should try the Beta Community for help. Can anyone be kind enough to send me the Trueplay link before I get the sub. Thank you.

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Airgetlam
2 years ago
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Sly DawgContributor I
asked in Controllers and Music services
S1 app not working after ios 16

Hi, I am unable to connect to my products after upgrading to iOS 16 on my iPhone 13 Pro Max.I’ve made sure there is no interference, VPNs and such.I’ve deleted and reinstalled with no luck.My wife can still connect fine as she is still on iOS 15. Any advice?

5103
controlav
2 years ago
K
KrassusContributor I
asked in Controllers and Music services
Tidal Autoplay

Hi, I got a Sonos One, set up the app, connected Tidal, all works great.Is there any way to get autoplay to work through the app? Normally, when you finish a playlist on Tidal, it switches to “track radio” and plays continuously . Can’t seem to find this option though the Sonos app. Thanks

1986
chicks
2 years ago
J
JonososContributor I
posted in Controllers and Music services
streaming service playlists

Hi,I have been using Deezer for years but want to switch. Currently I can save to a Deezer playlist using the sonos app - so it’s then possible to access the playlist later in the car etc - rather than making sonos playlists which are only good at home. This function is not possible with Apple Music so a deal breaker for me as seems a fundamental function! Does anyone know what music streaming services I can save playlists to whilst listening/using sonos app?tia 

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S
2 years ago
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NUno OliveiraContributor I
asked in Controllers and Music services
SOAP Webservice namespace with # before action

Hi,I’m implementing my own SOAP Webservice based on the provided WSDL. At the provided WSDL the trailing slash is replaced by a # before the action.Ex.: http://www.sonos.com/Services/1.1#searchAt my implementation the action URL si the followingEx.: http://www.sonos.com/Services/1.1/search So the calls to my SOAP Webservice fail with the following error:System.Web.Services.Protocols.SoapException: Server did not recognize the value of HTTP Header SOAPAction: http://www.sonos.com/Services/1.1#search. I’ve already added my custom music service to the device at the APP but I get no calls to the API My Web Service is implemented with C# ASMX

1436
N
2 years ago
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MarchelHoekContributor I
posted in Controllers and Music services
Feature Request: Touch panel on one device when using Home Theater setup

I have a Home Theater setup (Beam, Sub and 2 Play One SL)I like the touch panel functionality but I have to disable it because my kids like to press the touch buttons on the surround speakers.. They are not that high placed. It would be convenient if there was an option in the software where i could make to Beam work with touch panel and disable the touch panel function on the other devices

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M
2 years ago
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alex3738Contributor I
posted in Controllers and Music services
Is there a way to add a service to the S1 app without upgrading?

I can't upgrade to S2 because I have some old components. On the S1 app, when trying to ‘add a service’, I get a message “App update needed.” Does “update” mean upgrading to S2, or is it just a new version of S1? In other words, how do I add additional services to S1 without updating to S2?

1251
Ken_Griffiths
2 years ago
E
englishpointmarinaContributor I
asked in Controllers and Music services
sonos update

hi guys...can you please help me to update my sonos product?….am not able because am using an old firmware

512
Airgetlam
2 years ago
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MythilContributor I
asked in Controllers and Music services
Connect PC to Sonos

Hello there everyone, is there anyway to connect the sounds from my computer (ie Youtube) to my Sono system?

3731
N
2 years ago
M
MusicAddict123Contributor II
posted in Controllers and Music services
Thoughts on the many alternatives to Sonos app on Mac?

I just migrated to a new MacBook and am downloading software. I went to download the Sonos app for Mac and saw that there are other (pay) apps available - Remote for Sonos, Switch for Sonos, Soro for Sonos, Audio Cast for Sonos. I have (unfortunately) two PlayBars and 5 Play:1 speakers.  I know there are a lot of posts about how rotten the Sonos for Mac app is and I agree.Does anyone have experience with these apps (or others)? I wish I could “try before I buy” but it’s not an options. Reviews seem to be good?  Thanks! As a complete aside and simple rant, because Sonos’s screwed us with their policy on “older” speakers that are 2-4 years old, I’m planning to go 3rd party as I can afford it to replace the Play:1’s. I’ll keep the PlayBars - we don’t really use them for music. I have zero interest in smart speakers unless the listening ability can be turned off. Just had to say!

2521
106rallye
2 years ago
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ScwardyContributor I
asked in Controllers and Music services
Amazon music

I’m looking to add Amazon music to my browser on Sonos play1. When I go to the list of music providers through the services & voice tab it brings up a list of providers with Apple Music being at the top, yet Amazon music isn’t there to select (I’ve scrolled through & tried searching for it), neither is Spotify for that matter. Does anyone know how to resolve this as I only pay subscription to Amazon music. I’m in the UK so it should be there shouldn’t it?

623
S
2 years ago
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cmaldoffContributor I
asked in Controllers and Music services
Xfinity x1 play1 speakers cut out on commericals. fine when show is playing

Have xfinity plex box  and play 1 speakers cut out on commercials. Anybody know how to fix this? Is this an xfinity issue?

191
Airgetlam
2 years ago
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MikioiContributor I
asked in Controllers and Music services
Remote control sound volume for Beam and Sonos 5

I am trying to control the sound volume with a remote. I have tried my Chromecast remote and my TV remote and in both cases it only controls the Beam volume not Sonos 5 although they are grouped

1453
M
2 years ago
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opeitrequinContributor I
posted in Controllers and Music services
Publicité NON DESIREE Sonos

Bonjour,Cette publicité non désirée est scandaleuse.Je n’achèterai à l’avenir plus aucun produit Sonos.J’attends des explications de la firme SonosPeitrequin

271
Airgetlam
2 years ago
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rapooleContributor I
asked in Controllers and Music services
Multi-amp System Reset

Hi,I have just taken over a series of sites that have Sonos at each location, primarily with multiple connect amps at each.The systems have all been created with different accounts, some logins are known and others are not.If we need to reset a site with 8 connect amps on as the login is unknown and updates cannot be applied do we need to remove all amps from the network and add them back one-by-one? Then add at setup we can add the connect:amp(s) to a known account?

1194
R
2 years ago
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Crow_rdContributor I
posted in Controllers and Music services
Recently played

I have problems with the recently played list. Sometimes it shows, sometimes it doesn't.I have opened the (Android) app several times today and it was showing earlier today, now it isn't.Does anyone have any idea why this might be.Thanks

8612
C
2 years ago
Jeffrey_35
Jeffrey_35Headliner III
posted in Controllers and Music services
Listening Modes

Not sure if this is something Sonos has but wondering if Sonos could gave a Modes setting sort of like with tvs but maybe it’s redundant. A way for the user to adjust sound based on different situations. For Sound only you already have night and improve voice but how about settings for stadium, party, rock, easy listening, fine listening, pop/funk/rap just as a few examples. It would adjust the profile to account for those needs. On the tv side it would work in conjunction with the tv settings for movies, sports, etc. Remember stereo receivers had something like this. Thoughts?

1254
rireny
2 years ago
T
TP_1Avid Contributor I
posted in Controllers and Music services
Jazz Groove HD/FLAC

I just signed up as a Premium Plus Jazz Groove member. They claim that after proper config on their website that I will start receiving HD content on Sonos (where I have added them as a service). Has anyone else done this and seen the “HD” tag on the Sonos player app that confirms CD/HD content is streaming?

38914
controlav
2 years ago
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boardmonkeyTrending Lyricist I
posted in Controllers and Music services
Amazon Music HD/UHD Confusion

I have Amazon Music Unlimited and a Sonos Connect Gen 2. I want to listen to the best quality stream (over my hifi), which is Ultra HD on many songs in Amazon. However, I can’t get a clear answer from Amazon or Sonos on how to do this, AND verify it’s actually happening. Going round in circles as they blame each other on support calls.The situation is if I start a UHD song from the Amazon app on my phone and play it on the phone speaker it reports as UHD all the way through (when you click on the UHD badge and look at the stream>output page). So, ok...I am getting UHD and my network is up to the job. However, if I stream the song to the Connect then the same screen reports Audio Quality: Unavailable and also says “streaming quality is not available while casting”.If I then look at the Sonos app now playing screen there is just the Amazon Music logo, no HD or UHD logo at all.If I go the other way, and start a known UHD song on Amazon from the Sonos app then I do get a HD icon on the

454954
M
2 years ago
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BRTContributor I
posted in Controllers and Music services
Connecting CR200 to new Boost

My old Bridge stopped working so I replaced it with a new Boost. Now my (controller) CR200 won’t seem to connect with my system. The CR200 will work if I disconnect the Boost and connect a speaker to an Ethernet cable but once I reconnect the Boost to the Ethernet cable the CR200 the controller stops working and won’t connect to the system. I can operate the Sonos system on the Sonos app bonus my iPhone but I really was hoping to keep using the CR200 controller. Any tips?

921
buzz
2 years ago
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