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Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

  • 6,232 Topics
  • 59,278 Replies
Gwenddoleu
Gwenddoleu
asked this

New SONOS App - Feedback

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare....
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ratty
ratty
answered this question

One household; need multiple Sonos accounts to control system?

She simply installs the Sonos app, tells it to connect to an existing system, and signs in using the same account as yours.Up to 32 controll...
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6232 Topics
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KilljonContributor I
posted in Controllers and Music services
Sonos app

Any idea if the S2 app will receive an update any time soon? Looks a bit dull and stuffed right now

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controlav
8 months ago
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Gc_in_chinaContributor I
asked in Controllers and Music services
Spotify FAMILY accounts conflict

I have a family account.  The primary family account is logged into the sonos.  Account 1.When any of the other family accounts (account 2) start to play music on their own device the sonos cuts out.Originally I thought it was because both family accounts were added to the sonos, but I've now ensured the sonos only has 1 and the other account is on a device. Surely it's possible to use sonos with a family account without everyone else with family accounts being blocked? 

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Corry P
8 months ago
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Steve251Avid Contributor III
asked in Controllers and Music services
Metadata info. How many channels etc

I am fairly new to multi channel music but enjoying my use of the Sonos Arc and Era 300.As I read other forums I note that some people state that their equipment can tell them how the music is being delivered. For instance 7.1.2, 5,1.0 etc There may be more info as well like modulation etc. It would be nice if I could see this info so I can learn more about what I am listening to Is there a way to obtain this info?I have looked around the Sonos app but not found anything TIA Steve

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Stanley_4
8 months ago
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sjmoeContributor I
posted in Controllers and Music services
Music Library and playlist creation

I am importing my music library from an external hard drive. For some reason, it maxes out and I get a message to clear or delete playlists. I then realized that the system is creating an automatic imported playlist on SOME of my imported library - but not all. I think SONOS is reading the playlist tunes and double counting the songs and then it creates the limit of items i can add. One - why is this happening. I called and spoke to a SONOS rep and was given some crap about iTunes. This is not an iTunes issue. iTunes isn’t even loaded on my laptop and this is music i downloaded or burned over the years. two - can i create more than one library to see if this can be avoided? I have most of my music transferred but it caps out for what I believe is this imported playlist issue  

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Stanley_4
8 months ago
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arslanelverAvid Contributor III
asked in Controllers and Music services
quality difference on Spotify app through sonos app VS spotify app on apple tv

Subject kinda sums it up. I have beam gen2 + sub mini and 2 era 100’s for surround. I am loving it. I was just curious if there is a quality difference playing spotify via my apple tv spotify app or changing from tv to music on my sonos app and listen spotify via sonos app? Thanks

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A
8 months ago
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ChrisMellorAvid Contributor I
posted in Controllers and Music services
Music server cannot be found

My Sonos system won't play music because it is "Unable to play 'song' - connot connect to //[server name] because the server cannot be found." I have just updated my BT Router - I am based in the UK. Any ideas?

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Dez S
8 months ago
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PaulCalfContributor I
posted in Controllers and Music services
I cannot add Rayo to my services

I’ve tried adding Rayo to my services on Sonos, to replace Planet Radio. I just get the message saying Check your network connection - if that’s ok try later (paraphrased). My network connection is fine and I can add other services.I have checked my location is Uk in my account. Also did the thing where you choose another country check for updates, change back, check for updates again, restarted, everything.

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P
8 months ago
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Nico33Contributor II
asked in Controllers and Music services
Multiroom

Hello, If all the speakers are connected in multiroom mode (TV & music), is it possible to play music on just one of them from time to time without disconnecting everything?When I watch TV, sound is played by the speakers, can I playl separately music on the one in the kitchen without disconnecting the multiform settings ? thanks for your help

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8 months ago
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DeanShawEnthusiast I
asked in Controllers and Music services
Queue editing

Does anyone else find editing a song queue a bit painful?Pressing edit I would have would have thought you could tap on the negative symbol on the left and delete as many tracks as you want in one go. But, you can only delete them one at a time. Swiping left also deletes but again one at a time, and also after you have swiped or tapped edit the track reappears in the queue.

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D
8 months ago
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jamie72Trending Lyricist II
posted in Controllers and Music services
Idea for Sonos Radio: Album of the week

Sonos should introduce an “album of the week” to Sonos Radio - one album each week that’s available to stream front to back. The album can be of any genre and from any decade, it just has to be a classic.I’d personally love this feature as I love listening to albums but with music streaming today it can often be difficult to settle on what to listen. It would also be a great way to expand your listening to albums you’d otherwise have never listened to.Could be exclusive to Sonos Radio HD.

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Sotiris C.
8 months ago
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GrezzerContributor I
posted in Controllers and Music services
Not able to use equipment because my phone is no longer supported

I use a perfectly serviceable Apple 5 phone and refuse to change it. Now I cannot configure my large collection of Sonos products because Sonos no longer support this devise.I get that is the case but come on Sonos why are you switching off functionality to old systems??I used to highly recommend Sonos but I’m not so inspired now. 

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buzz
8 months ago
Dleibowitz
DleibowitzContributor I
posted in Controllers and Music services
Music Services Song Shuffle

I won’t repeat what MANY have described in detail and (for years) regarding the Sonos app’s inability to shuffle >500 music service songs. My question is rather straightforward..what is Sonos doing to fix this long-standing issue? And why do Sonos support reps not understand this major software issue and are able to acknowledge it even without a fix? BTW and working in software myself, this feature gap seems something Sonos should prioritize. This is something one shouldn’t encounter with a premium brand. Frankly I’m a bit embarrassed having invested thousands of dollars outfitting my new home with 11 Sonos speakers. 

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jgatie
9 months ago
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S1holdoutContributor I
posted in Controllers and Music services
want to avoid updates

Long time Sonos user, Play 1’s, Play 5’s. Many years ago had issues, got them sorted out, stayed on S1 when S2 was released. Today when I opened the iOS app, got a “your system hasn’t been updated in 1 year, Sonos will not work until you update the app/system”. The system has been working fine largely because I haven’t installed any updates. Didn’t see anything in the forums, call Sonos Support & was “disconnected” when he was supposedly researching my question. How do I continue to use my Sonos system and the iOS app without being forced to install any updates ? Thanks 

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K
9 months ago
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craahaveContributor I
asked in Controllers and Music services
Yousee missing for several week

How come YouSee suddenly stopped working in the app and how come you suddenly change my home country in my profile from Denmark where all my speakers are bought, to Netherlands? 

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C
9 months ago
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loveydoveyContributor I
posted in Controllers and Music services
Playback Speed for Podcasts

I use PocketCast to listen to podcasts. On the PocketCast app I set playback speed to 2x. But when I connect it to Sonos it only plays back at regular speed. How can I make the Sonos play it back at a faster speed?

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Stanley_4
9 months ago
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Narrow SparrowAvid Contributor I
posted in Controllers and Music services
PLAYLIST PROBLEMS

I am using Sonos One on a Mac. I make playlists using using Spotify, not Apple. There are two symbols on the Sonos playlist page. One is obviously shuffle; I think the other is repeat. I do not want to do either of these things. I just spent over three hours making a 54-song playlist, and I want it played in order, NOT shuffled.I chose “play, even though it was grayed out (because there was no other choice) instead of the shuffle symbol above my playlist. But when the playlist went into the left-hand column to play, it automatically rearranged all 54 songs. This happens to ALL of my playlists; I have no control over it. But this one I wanted in order. Now it’s all jumbled up.

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N
9 months ago
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bjl57Contributor I
asked in Controllers and Music services
spotify

how do i set up sonos to play my favorites from Spotify?

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T
9 months ago
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frenchtonyContributor I
posted in Controllers and Music services
sonos poor support for existing s1 customers.

What really pisses me off about this S1 S2 thing is that it is absolutely possible to make later technology work with the older technology. The new units have more memory and faster processors so can easily deal with the old requirement.I recently purchased a sonos roam, what a load of bollocks to set it up, you need to set up a new system and your old kit won't work. it is so easy for sonos to provide the old functionality on new tech they just want to squeeze their customers. 

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jgatie
9 months ago
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lost0000Trending Lyricist I
posted in Controllers and Music services
Grouping two rooms to use from Spotify

Hi,I am new to the Sonos ecosystem and got my second speaker today. I have an era 300 in my living room and the move in my bedroom. I exclusively use the Spotify app to play music.  What I would like to do:When playing music, I would like to either play in one of the rooms or both at that same time.  The issue I'm facing:when I tried to group the speakers, the option was greyed out and says you need 3+ rooms to do so. I saw in some posts a reference to automatic "everywhere" group, but that is not visible in Spotify. There was a workaround posted on one thread where you can use the three dots option next to the speaker in Spotify and it redirects you to the Sonos app's grouping feature where you can create a group with two speaker. Unfortunately, when you do this, the original single speaker that was visible will be replaced in Spotify with the new group (this means I can no longer only select that speaker). Each time I need to play everywhere I can go through these steps, and undo it

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106rallye
9 months ago
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dval29Trending Lyricist I
posted in Controllers and Music services
Confused about groups

Ok - I am new to sonos and am quite confused by groups. My setup: I have a stereo pair in my kitchen, and then an Arc in my living room. I currently have two room choices when I want to play music: “Kitchen” and “TV Room.” I would like to have a third choice: both. I could name this “Downstairs” or “All speakers.” I would like it so that when I press this “room” they all play. I’m very confused why this isn’t an option. When I go to settings, groups is greyed out, and it says it’s not available to me because I have two rooms. But I’m confused becuase I would like a group that includes both rooms. I’ve read online that there should be an “everywhere” group but I cannot find that. When I pull up the groupings, there is no such button. This all seems very illogical to me and I am getting frustrated. Thanks. 

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D
9 months ago
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KiWi2106Avid Contributor I
posted in Controllers and Music services
Full station list Sonos Radio HD

Hey there,where can I find a full list of all the Sonos Radio HD stations, e.g. Sunset Fuzz, Cocktail Hour etc.There used to be a website with all the stations and the option to listen to a preview of the station, apparently it is gone. Thank you! 

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Airgetlam
9 months ago
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BuffaloManContributor I
posted in Controllers and Music services
Default Volume

Hey Sonos,  I have followed many threads on this topic.   The default volume by source I understand is not feasible with so many variables.  Let’s simply start with a default “start up” volume.   No matter the source it’s reasonable to assume that most handle more volume at night than in the morning.  Every morning I sit down with coffee, ask SVC to play something morningish and get blasted until I ask SVC to turn it down.  Please give us the option when we fire our system up to turn the volume up not down if needed.  

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Corry P
9 months ago
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exsiccation
posted in Controllers and Music services
TruePlay on iPad Air 4 and other recent devices, part 2

Hi,Over 6 months ago, I posted this thread about this same topic: Trueplay support on iPad Air 4 + other recent devices | Sonos CommunitySince that time, this feature has been listed as “coming soon” but with no further news: Article Detail (sonos.com)Is there an actual ETA? Thanks for any information you can provide. Rant Time:Does over 6 months after the device’s release date qualify as “soon”? What about when the next iPhone model inevitably releases a few months from now? Is that also going to take multiple months or years to be supported as well?It’s already ridiculous that this feature isn’t supported on Android devices to begin with (you can’t do a cross section of the most popular models among customers?), but now it feels like newer Apple devices are also being ignored as well.Better yet, why hasn’t Sonos hasn’t just started shipping a separate pre-calibrated mic that lets anyone do TruePlay tuning without the need for specific third party devices?

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S
9 months ago
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Jorts1302Contributor I
asked in Controllers and Music services
Adjustable play speed, 1.25x, 1.5 speed

Is there a feature to speed up play? This is a useful and common feature on other podcasts and audiobook apps.

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J
9 months ago
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ReneB1979Contributor I
posted in Controllers and Music services
missing access to yousee

I have a problem with playing Music from my Yousee app.it is saying missing access. Have anybody this problem?Rene

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S
9 months ago
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