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Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

  • 6,345 Topics
  • 60,035 Replies
Gwenddoleu
Gwenddoleu
asked this

New SONOS App - Feedback

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare....
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ratty
ratty
answered this question

One household; need multiple Sonos accounts to control system?

She simply installs the Sonos app, tells it to connect to an existing system, and signs in using the same account as yours.Up to 32 controll...
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Thomas_129Enthusiast I
posted in Controllers and Music services
Alternative to the useless new Sonos app

**Alternative app that works perfectly with my Sonos system**The Sonophone app works perfectly and now I can finally use my Sonos system again.The new Sonos app is unreliable and unresponsive.  For Sonos to release this update with so many flaws was negligent and incompetent.  It made my (extensive and very expensive) Sonos system unusable. 

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schutteAvid Contributor I
posted in Controllers and Music services
Please Sonos, bring back full screen for the album art / now playing screen on tablets

The title says it all. The new app does not have that function anymore. Please bring it back or black-out the background in the now playing mode. Thanks!

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hkolossContributor I
asked in Controllers and Music services
Sonos Alarm Spotify not working

Hi, I use the latest Spotify App on iOS 18.0 and setting up the alarm with a Spotify playlist does not workwether I use and existing alarm or create a new one the following happens:Open Edit Alarm → Music I search for my playlist  Select the playlist get “Set Alarm music” promt - “ would you like to use”XXX” for your alarm music tap “OK”  App goes back to Alarm overview “Alarms” ( I can see it briefly stepping back in “Edit Alarm”, then back to overview “Alarms”)  Alarm music is not changed / still Sonos ChimeI tried reconnecting Spotify, reinstall App and its Spotify premium

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TBarnContributor I
posted in Controllers and Music services
Missing Zones

My Sonos app is multiple zones and we can’t figure out how to get them back.  Any suggestions?

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NevenChromatic Producer I
asked in Controllers and Music services
Editing queue

Hi all,How do you manualy rearange queue order? Is it possible?Thank youNeven

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BirdflierContributor I
asked in Controllers and Music services
apple music

Finally after lots of battles, I have enabled Sonos to play an Apple music track .  Two questions: why doesn’t it report what it’s playing and separately: why can’t I edit tracks in my music library - perfectly possible under previous iterations.

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AKDContributor I
posted in Controllers and Music services
another sonos issue

Just commenting here. I suppose I’m yet another frustrated user approaching the end of my Sonos relationship. I have mostly wired Sonos amps with a few scattered wireless devices (soundbars and freestanding Sonos speakers. I’ve had constant issues for years. sporadic functionality. Everyone’s answer always seems to be unstable network. But I’m pretty confident that’s not the problem. If so it is the only set of devices that ever has an issue.  today I deleted and reloaded the Sonos app rebooted my wireless rebooted all my Sonos devices trying to fix a problem. . Sonos sees titles online just fine, it can see the Devices on my network , but when you go to play a title it stalls and comes back with an error message that says something went wrong. Do t know what that would be because their error messages give you no clue. Nothing seems to work to fix it. I am beyond tired of this s***. Last Christmas before A 200 person party at the house Sonos has been working for days nonstop perfectly

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TalkienEnthusiast I
asked in Controllers and Music services
allow to add ‘radio’ streaming url

Hello, As Sonos claims to make the new s2 app more user friendly and customable.  please allow users to add their streaming radio url’s. Tunein is horrible. I don’t wat to pay for a relay to listen commercial free.Just counted the commercials during one tune turner song! 3 times !! 3 times serious a commercial for Disneyland Paris! So disturbing. so Sonos, allow users to add streaming urls. regards, willem   

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CherryHintonBlueContributor II
posted in Controllers and Music services
Has Last.FM Scrobbling gone for good?

Has Sonos/Last.FM scrobbling been dropped? It’s not working for me (at least from my iOS app). This article seems to support the observation. For those of us using Sonos to stream otherwise unScorobble-able services like Apple Music, it's such a loss. I know Sonos has bigger problems, but if anything can be brought to bear from this end to get us scrobbling again, we'd be so grateful.

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LaurensonContributor I
asked in Controllers and Music services
New POS App: How do I select a different room!?

I have owned a Sonos since they were featured on Queer Eye donkeys years ago. I have owned the original CR100 controllers and updated to the new series 3 years ago. How the f$%k do I select a different room to control without switching whats playing in my current room?I really hope all the people involved with the new app are burned at the stake. If asked, I now actively discourage people from buying a Sonos product. Cant even figure out on mobile how to change music… I have to go to the desktop app.  Associated Product: ---------------------------------Beam: BasementPlay:1: Basement (LS)Play:1: Basement (RS)Play:3: Basement StorageSonos One: Ellas SonosPlay:1: James SonosSonos Move: Jeremy Office (R)Sonos Move: Jeremy Office (L)Sonos Five: Kitchen (L)Sonos Five: Kitchen (R)Sonos Five: Living Room Sonos (RS)Sonos Arc: Living Room SonosSonos Five: Living Room Sonos (LS)Beam: Master BedroomSub: SubSub Mini: Sub MiniSonos One: Williams Sonos 

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kirkjhContributor I
asked in Controllers and Music services
Track order broken due to multiple artists on an album

I posted this in another topic, but it seemed that it required its own topic, as I couldn’t find any existing posts about it: Yes, in addition to the multiple copies of albums, which appears to happen due to multiple artists on an album, the track listings are also screwed up due to multiple album artists. And YES, I HAVE “SORT FOLDERS BY” SET TO “SONG NUMBER”.  Just wanted to clarify. The track listings are now sorted by the “Artist” meta data and then the track number.  Here’s an example from my library from Tha Alkaholiks album “21 & Over” - this is the order of the tracks listed and the Artist metadata, so you can see how the sorting is broken by sorting on the Artist.  All the meta data for these tracks are fine - the track listing is displayed correctly in the Apple Music application, but here’s what Sonos displays for the track order: Track 02 - Tha AlkaholiksTrack 03 - Tha AlkaholiksTrack 04 - Tha AlkaholiksTrack 08 - Tha AlkaholiksTrack 09 - Tha AlkaholiksTrack 07 - Tha Al

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chelseaAA123Contributor I
asked in Controllers and Music services
New Sonos app update

Why is the new app so bad. I can’t clear the queue of music. Does any one know how to do this. Very frustrating.   

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jreddawayRenowned Enthusiast I
posted in Controllers and Music services
S1 system connection to library on NAS. I just can't get it working, so any expert advice most welcome.

I have Android controllers and have been investigating rolling back to S1 in search of stability and the functions I got used to over the years which have now disappeared.I dug an old P5 and an old Android tablet out of storage and set up the S1 App on the tablet from the App Store and on my Win 10 PC from Sonos’ website.  Setup went smooth as silk (I didn't even have to power off my S2 speakers, everything on the same sub-net) and I now have S1 v11.14 build 572150280 on both my PC and the tablet and S1 v11.14 build 572151190 firmware on the P5.  Sonos Radio was there already and I installed Amazon Music, BBC Sounds and the excellent iBroadcast having spent 5 days uploading my library to it non-stop over my pitifully slow broadband connection. All these work perfectly and I thought I was on a roll.Then I went to hook up to my music library copies of which, for whatever reason, sit on two separate Synology NAS units, both of which are on ethernet connections. My S2 system runs off one o

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ward.bContributor I
asked in Controllers and Music services
Sonos app crahsing consistently on Samsung tablet with Android v13

the app shows no system found and then crashes.All the time. 

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tonypfordContributor I
posted in Controllers and Music services
App not showing the correct song playing

So my App (running on a Samsung S21 Ultra) doesn't always show the correct song being played through my speakers. If I pause and then restart, it updates and shows the correct song.Any ideas?

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LtcaffeyContributor I
asked in Controllers and Music services
Streaming with S1

Is it possible to cast/play music to my S1 speakers using my streaming service app? If not, then is my only option using the S1 app?When I use the S1 app and try to access my streaming service (currently Amazon Music), and I use the “search” function, it doesn’t return the same results as in the Amazon Music app (sometimes it misses a few results).Is this maybe a problem with how Sonos S1 and Amazon Music work together or does anyone know a better way of using the S1 app?Thanks!

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MpbehrenContributor I
posted in Controllers and Music services
Sonos App suggestions

Before, when I was on my WiFi at work, the app would automatically select the Sonos system I have connected to it and I could go straight to playing music. When I was at home it would do the same. NOW, the app makes you select the Sonos system from the “System settings” before you can start playing music.    When multiple rooms are grouped together, the only way to change the volume of the rooms individually is to open the group volume and use the sliders. Before, I seem to remember that a long hold on the main volume button would pull up all devices in that group and allow you to change them individually without navigating away from the “Now playing” screen.    I'm sure there’s others, but this is it for now. Thank you for all you efforts to continue to make improvements. 

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Raluca ChistolContributor I
asked in Controllers and Music services
Sonos Radio HD - geographical restrictions

Sonos,Geographical restrictions of Sonos Radio HD are nowhere to be found but still exist.Someone from Israel pointed out before, and I want to reiterate this. Sonos Radio HD is also not available in Romania.Aren’t we all paying the same price for our products? We have no special discounts for not having full access to Sonos services.Could you please stop this Apple-like discriminating policy and offer similar services to all countries where you officially sell your products?I am tired of using VPNs, GPS mocking, gift cards just to buy some services. 

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Bumper
Bumper
asked in Controllers and Music services
Something went wrong

Anyone ever have every music service stop working and figure out a fix? Like I know the new app is a dumpster fire but this seems extreme. It wouldn’t even load for 6 days and now this WTF? Local music library = Something went wrong. Sonos favourites don’t load. Recently played don’t work (something went wrong error).  play.Sonos.com = internal server error.  Also can’t delete to re add services.  But everything works in SonoPhone and Desktop controller which indicates not a network issue   

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The chefAvid Contributor I
asked in Controllers and Music services
'Now Playing'...

Hi,I’ve not really formulated this thought fully but I would love the ability to have a device, located prominently in the house showing what is playing currently.  It happens so many times that we have some background music on - and a visitor to the house will ask what is playing.  It’s easy for me, becasue I whip out the phone - with the Sonos App - but I think it would be awesome if ‘everyone’ had a view.  Ideally, this would be an external screen / monitor with the current Album/Song displayed.  I dont know if this could be a Sonos App thing - i.e. I get myself a cheap tablet and in-wall mount - which permanently runs the Sonos App or should it be a totally external device that essentially runs Shazam (or equivalent), constantly sending soundbytes to Shazam for it to recognise the music playing - i suspect the latter is full of issues - not least what Shazam displays - but this is the rough concept.I dont even think this is necessarily linked to Sonos - its application could be for

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LoxleyTrending Lyricist I
asked in Controllers and Music services
New Sonos App - Spotify Issue

Today I have encountered yet another issue with the new Sonos App. Choosing a Spotify playlist, album or song from within the Sonos app no longer creates a queue.  It simply displays the relevant artwork and only plays the first track, regardless of which track in a playlist or album is selected.  The queue incorrectly indicates that the session was started from Spotify.  I have never encountered this problem before.   I have a very solid WiFi network and have been using SONOS extensively for many years.  Has anyone else had this problem and managed to rectify things?

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Greg1988Avid Contributor I
posted in Controllers and Music services
Adding Music Library on Android

Hi, I'm really struggling to add my music library. Has anyone been able to do it on the new android app?Many thanksGreg

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sproat684Contributor I
posted in Controllers and Music services
New NAS Drive

I have had my personal music collection on NAS drive since buying my Sonos system. now the second NAS has broken and I need a new one. I don’t plan to keep anything private on the NAS and need the cheapest 1gig NAS around that’s simple to operate as I’m not technically. what do people recommend please?my music collection is in iTunes but you can’t play it directly from there!

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gregpod9Contributor I
posted in Controllers and Music services
Sonos App Resets All Sound Settings

The latest Sonos App update resets all sound eq settings to 0 and turns off trueplay tuning.

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LizlozContributor I
asked in Controllers and Music services
Amazon Music Family issues

Hi all, please help me get Sonos to work via Amazon Music app for my son 🙏My son has a Play 1 in his room. He has the Sonos app and can play via that but he really wants to be able to cast it via the AM app so he can read song lyrics, also it’s just way better, visually. But no speakers are shpwing up on the AM app at all. He’s logged into my Sonos account, my Amazon Alexa account and his own Amazon Music account (as family member)

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