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Get help with Sonos Connect, Connect:AMP, Sonos AMP, and setups using Sonance architectural, or your own speakers and components.

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  • 28,748 Replies
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smghifiguy
started this topic

Works With Sonos Certified Receivers - Explanation

Currently, Integra, Onkyo, Sony & Pioneer have the “Works With Sonos” label.What does this really mean?Once a Sonos Port is integrated w...
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Stanley_4
Stanley_4
answered this question

Sonos Port 12V trigger input

@Jamie A I think they are asking about the trigger cable, not audio.I haven’t used one since I scrapped my ZonePlayer but I think it was a 3...
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5205 Topics
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ml17Contributor II
posted in Components and Architectural
Line-in vs Port connection on Turntable

Hi, I have a turntable that I’m trying to connect to 2 Sonos Era 300 speakers and a Sonos Sub. One way to connect is use a RCA to 3.5 cable with direct connection using the Sonos in-line adapter to one of the Era 300 and stream to other Era 300 and sub.The 2nd method would be to use a Sonos port to connect the turntable and and then stream to Sonos speakers. The question is which will give the best vinyl sound quality? Using the port connection or direct rca and line-in method? Pls let me know. Thank You.

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WsintimContributor I
asked in Components and Architectural
My Sonos Amp light comes on briefly and then goes off.

When I connect the power to my Sonos Amp, the white light comes on for a split second and then goes off and will not come back on. I have tried to carry out a reset but it does not respond. Can anyone help?

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Greenbean1911Contributor I
asked in Components and Architectural
Sonos Amp for surround and outdoor?

Hello, I am trying to understand if I can use 1 Sonos Amp to setup a pair of Sonance in ceiling speakers for surround sound and another pair to use outdoors to play music?

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Gert_4Prominent Collaborator I
posted in Components and Architectural
The constantly changing Port sound signature on the analog audio output.

What I am writing here is not a question but simply an observation, and written with the hope that Sonos will take note.I use my Port with the variable analogue output, these are connected to a power amplifier, therefore I use the Ports equalizer and loudness function.(There are probably not many people who use their Port this way.)But after the update to version 15.4, my Port's sound signature has been changed again - again.The sound lacks warmth and musicality and it is very voice oriented and clinical sounding.That is, a sound image that you want to aim for with a soundbar that plays together with a subwoofer and not from a product like Port. And e.g. the bass control now only adjusts the very lowest bass, before it worked higher up in the bass frequency range.The loudness function has also changed.At the same time, it seems that the DSP is programmed to give more attack in the midrange sound. My experience is that Port's sound changes almost every time a new software update is rele

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PaddlepawsContributor I
posted in Components and Architectural
Problem with new AMP with no blue code label

I just got a Sonos AMP too that I could hook up analog Bang and Olufsen speakers to my digital Sonos app and enjoy those speakers in a music room/ den in my house.  The AMP came without the blue sticker on the bottom so Chat person helped me find the 8 digit code to be able to hook the AMP to my system, but once I put in the code, it is not adding to my system.  When I read up on it, it says that if someone has put connected to a Wi-FI system, router internet, then that AMP has to be reset to factory reset.  I am worried Sonos send me an AMP sent back to them and that is why there was no sticker on the bottom and I am having trouble connecting the AMP to my system.  Can AMP be connect to digital speakers the way the drawings suggest?  Do you think I am right about this AMP being sent back to Sonos and then them sending it as a new AMP to me??

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Diego villagraContributor II
asked in Components and Architectural
El Sonos Amp es compatible con Flac y Alac?

Hola tengo una consulta, el Sonos Amp tiene formato Flac y Alac es compatible? 

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NittanyBrittanyContributor I
asked in Components and Architectural
Can't Get My Sony Turntable to connect to my system

Hello all, I just bought a Sony turntable with phono preamp to play vinyl on. I currently have the Amp, Sub, Arc, and two Sonos architectural built in speakers. The whole Sonos system is set up in my family room like surround sound. When I connect the turntable to the Amp, the app does not give me the option for Browse> Line-In. Does that mean that I would have to disconnect my surround sound system from the Amp in order for it to play the turntable? I would love to leave everything connected and just be able to play my turntable over the whole system. Is that possible?

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ZachGrove1Contributor I
asked in Components and Architectural
Can I set up a Sonos Amp with no wifi?

I’m wiring 5 Amps into a new construction home that does not currently have wifi, but the amp will be hardwired to the speakers. Can I set-up the Amp via bluetooth, or do I need to have wifi? In a pinch I can connect to an iphone hotspot. 

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FusionheadContributor II
posted in Components and Architectural
Sonos Amp Turntable Distortion

I’ve seen this thread a few times but I still haven’t found an answer.  I have a Technics turntable into a Cambridge Solo Preamp into the Line-in on my Sonos Amp.  Originally I had a cheap Pyle preamp and everything work fine until one day I started getting distortion so I upgraded my preamp to the Cambridge.  Distortion is still there.  I even ordered new RCA cables to see if that will fix it but I’m not convinced that’s the issue.  Any thoughts?

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T ShepContributor I
asked in Components and Architectural
Sonos Port with Autonomic m-800 amp

I am trying to use the Sonos Port with my Autonomic multi zone amp. I know of no issues with speaker connections as the previous system worked ok. Is there any compatibility issues with mirage and Sonos?

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ZachGrove1Contributor I
asked in Components and Architectural
Sonos Amp, Connecting speakers wired in mono

I’m working on connecting two speakers in the master bath of a home I’m building (Klipsh CDT-3650-C II in-ceiling speakers, 8 ohm) to a Sonos Amp, and I’m unsure how to connect the wiring to the amp.When the wiring was put in place, both speakers were wired in mono (12 gauge CL2, in wall speaker wire). This means that I only have (1x) red lead and (1x) black lead for both speakers in my control cabinet, and I’m unsure how to wire it into the amp. Do I connect them to the L input via the banana plugs, and then select the “Dual Mono” setting in the Sonos App? Any advice would be appreciated, A/V is not my strong suit. Thank you!

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greatwhitehatContributor I
asked in Components and Architectural
Sonos Port in an enterprise wifi network with multiple access points

Dear Community,I hope someone has bumped into a similar issue at some point and can guide me in the right direction.At my workplace we have bought several Sonos Port-systems for a convenient way for our staff to listen to music in different locations.I can setup a Port-system along with an iPad to control the music, and it works perfectly fine.But when I move it to the physical location it is supposed to be it does not work.We have a fairly modern network with multiple access points serving the same SSIDs and on the network the Port-system is on, we have no endpoint-isolation, and it has Internet connectivity. The MAC-addresses for iPads and Sonos Ports are whitelisted. The Port systems and iPads are on the same wireless network. We use certificate based authentication, and that should not be an issue since it works perfectly at my desk.Starting over, as in resetting the Port and configuring everything from start in the intended location does not work at all.Does the Sonos system care

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ThompkinContributor I
asked in Components and Architectural
Ugh…..

To start, I have scoured the internet and nothing has worked to resolve this issue. Existing Sonos speakers working through app.Older Connect on hand and on network. Krell integrated receiver. Thiel speakers. Trying to connect Thiel speakers through Krell amp and connect to Sonos. Nothing except a buzzing. Tried multiple inputs etc. Help!!

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chorleyleeContributor I
posted in Components and Architectural
Play 5 volume control erratic

Hi, I have 2 x Play 5’s and a sub. If i try and turn the volume up or down quickly on either of the play 5’s, the sound goes off and you have to turn it back up really slowly or it goes off again. System is up to date, I've unplugged them and the router countless times and it still happens. It does it 75% of the time so is getting frustrating. Any ideas?  Cheers

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kkness2Contributor I
asked in Components and Architectural
sonos amp turning itself down to 15 on its own

all of a sudden my sonos amp is automatically turning itself down  . i turn it up , and it will just go right back to 15. I submitted a diagnosis # 1231294586. 

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coloradoburrTrending Lyricist I
asked in Components and Architectural
3 Amps shut down my network

Hello All,Components:Amps (3 on ethernet connection)  Move (wifi) One (wifi)I have tried:Disconnect Router 180 seconds Plug in router Add 1 Amp - tested fine Add 2nd AmpResult:Network locks up. Removing 2nd Amp and the network comes back. 

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JDallasContributor I
asked in Components and Architectural
Sonos Amp 2 speaker pairs, different ohms

I recently purchased a new Sonos Amp and would like to drive 2 pair of in wall speakers. Each pair is wired with an impedance matching volume control (Niles VCS100K). 1 speaker pair is 8 ohms, the other pair is 6 ohms.I'm aware that Sonos doesn't recommend pairing this combination of speakers. Reading through the forum I haven’t seen any posts that specifically address the presence of impedance matching controls. Is there any reason this 4 speaker setup wouldn't work if the controllers were configured properly? 

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JaneeylesContributor I
asked in Components and Architectural
connect amp no longer connecting to wifi

I have been using a connect amp for the past 8 years on a strong Wi-Fi signal off a Wi-Fi extender as our main router is not in the main living area. A few months ago we upgraded our main router and ever since then we have not been able to see the connect amp.  I have been told that Sonos will not work on a wireless extender …. But it has for the last 8 years.  I have reset it and the app finds it, then won’t connect to it. I cannot connect it directly.  can anyone suggest a solution. 

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Laura-vinyl-loverContributor I
asked in Components and Architectural
What's the best setup for my old 1970s turntable

Hi, I’m still confused after a fair bit of research I’ve done. I own a 1970s Yamaha turntable with a Pioneer amplifier. I own a Sonos Beam and keen to expand my sonos family with either a punchier speaker or adding a Sub. Attached is a pic of my vintage amp so you can see all the complicated wires (yes i’m not very savvy with this stuff). So basically can I get a recommendation with what setup I should go for to get the best quality sound. I was thinking either the Port, Amp or Sonos five? Please help !

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LuorvoContributor I
asked in Components and Architectural
Lav og dårlig lyd platespiller + Sonos Port

Kjøpte Sonos port i går for å kunne spille vinyl på platespiller til Sonos Ikea symfonisk lampehøytalere. Elendig lyd. Hvordan kan jeg få høyere og bedre lyd? Har satt full volumstyrke i appen, men det hjelper ikke. Kun platespiller som er koblet til porten.  Moderator edit:Google Translate-Bought the Sonos port yesterday to be able to play vinyl on the record player for the Sonos Ikea symphonic lamp speakers. Lousy sound. How can I get louder and better sound? Have set full volume in the app, but it doesn't help. Only the turntable connected to the port.

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Grimal1000Contributor I
asked in Components and Architectural
linking a turntable to my Sonos system

So I have a setup including 4 Sonos One speakers ( Generation 2 ), and 1 Sonos Beam soundbar. Prior to getting these I had fondly imagined that in time I’d be able to get a turntable of some kind that would wirelessly connect with my system, so that I would be able to hear my old vinyl again. Too late have I come to appreciate that this can only be done via Bluetooth ( not Wi-fi ), and as the One speakers are not Bluetooth-enabled, that seems to be that, and I am stuffed. having just acquired all this Sonos gear at what to me amounts to significant expense, I am in no great hurry to junk my Sonos Ones and shell out further hundreds to substitute Bluetooth. Does anyone out there have any idea how I can achieve what I need without starting all over again / breaking the bank in the process ? many thanks in anticipation !

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Diego villagraContributor II
asked in Components and Architectural
ES NORMAL QUE CUANDO TOQUE MI SONOS AMP POR LA PARTE DE ARRIBA DONDE ESTA LA MACRCA Y A LOS LADOS LO SIENTA UN POCO CALIENTE CUANDO ESTA EN FUNCION

Hola tengo un sonos amp y quiero saber si es normal que cuando este en función se caliente un poquito por la parte de arriba y en los lados?

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Steven TallachContributor I
posted in Components and Architectural
Connect Amp won't update and now won't (ironically) connect.

Hi. My Sonos system consists of a Connect Amp wired up to non-Sonos speakers and a Play 1. Both have been working fine on the S2 app until a few weeks ago the app informed me that the Amp required a software update. The update didn’t work and I got a 1013 message. Since then I’ve tried all the different things suggested re. the 1013 message and spent an hour on the phone with Sonos trying to resolve it.I realise one possibility is that my Connect Amp is no longer supported by Sonos. However I don’t know this for sure - I’m not sure which “Gen” my Amp is. One of the things I tried, though, was to downgrade the Amp from S2 to S1. However when I did so the S1 app didn’t appear to be able to connect the Amp.I have now tried again with the S2 app. The system appears to recognise the Connect Amp. However now on my system the Connect is showing as “Not connected” but every time I try to resolve this all my app says is “All products seem available”. The Connect Amp is no longer showing as regi

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FrannieGContributor I
asked in Components and Architectural
Connect Amp Wifi Issues

Hello allI’ve recently purchased a second hand connect amp (2nd gen) along with two new sonos ceiling speakers to add to my existing kitchen set up (2 x ones and a sub). It appears the connect amp has to be in its own separate room and grouped with the kitchen - a bit annoying as they tend to ungroup themselves but I can live with it (is this the same with the latest amp?). After a short time of listening to the grouped system the wifi tends to drop out and I have to reset the router. This wasnt happening before i added the connect amp and it also tends to happen when i first use the speakers in the morning, so im pretty sure the connect amp is the cause. Does anyone have an idea why this might be? Hardwiring the connect amp to the router may be possible, will that help?Thanks in advance!

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PoloZ4Contributor I
posted in Components and Architectural
1 Amp: 2 ceiling in stereo + 4 wall mono in 4 other different rooms: is this possible :?)

Hello and thank you in advance for your input.The title says it all: Can I use one Sonos Amp to power 2 in ceiling architectural speakers playing in stereo for one room, then use the same amp to power 4 in wall architectural speakers. Each one will be placed in a different room: one in wall speaker per room. THX 🙏🏼 

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