Components and Architectural

Hi!I have a Play:1 speaker that was connected to my record player a Connect Gen 2 which has stopped working. I’m on a budget and want to replace it, does it need to be a Gen 2 Connect or would a Gen 1 work? Thanks so much!  

My Sonos Connect can see songs on my iTunes library but to play them I have to slect and play . When I try to play a play list or artist from the library I get the ‘’Unable to add songs to the queue” This is not a problem with my Sonos Play or my Connect Amp .thanks for any ideasBrendon

I can't turn off my Port status light. The problem started with an earlier software - maybe 15.4, and was corrected in 15.7. Now the problem is back with 15.7.1.  I've tried rebooting the Port, router and iPhone. Any suggestions?

Hi, I have bought a second hand Sonos S1 Bridge and I want to know how to I de-register the previous owenr with my details?   Is it even possible to get the bridge to work.   My existing bridge stop working and I purchased a second hand from FB. Any help to get the second-hand bridge to connect and work with my Play 5 Gen1 is much appreciated. Dennis 

Question can you add a Sonos sub to the Sonos amplifier?

Do grills come in wood-like colors for these speakers or only in white?

Apologies in advance for the rant.  If you hate rants scroll on, this will end part rant/part questionand feedback solicitation.SYSTEM INFO2 Sonos 1 speakers, 1 Roam, 1 Beam Soundbar, 2 connect amps (5 yrs or so old) that I connect 2 sets of outdoor polk speakers, 2 into each amp.  1 sonos boost.  OS is S2 Intend to add the mini subwoofer but after this may refrai from spending  ore money on Sonos products  ISSUEAudio is cutting in and out of the outdoor speakers.  Sometimes  1set plays and the other set does not. Or the audio cuts in and out.  It's not the speakers because when the issue happens, it happens to the entire pair.   WHAT DID I DO BEFORE CONTACTING SUPPORT The usual stuff, rebooted the modem and router.  I then changed the network channel in the sonos app and tried each of the 3 channels. Still had the same audio issue WHAT DID SUPPORT SAY?Via chat, I contacted support and ran 2 diagnostics, one without the system being used and another lucky enough while I was having the

Hi,I’ve a sonos port connected to my amp, this last while I’ve noticed the level on my left speaker keeps dropping of when i switch it on. if i change the line-out level from variable to fixed and then back it’s ok. Anybody know why and is there a way to avoid this happening.thanks for any help provided.

I have installed 14 zones in a large custom home. Each zone consists of the following setup:Sonos Port → DEA 704D Amp → JBL Pro Control 322C (x4)I have had a slight buzz in all the speakers, some zones very subtle and some zones extreme. I have tried everything from grounding the rack, ground loop isolators, changing cables, checking software upgrades, changing breakers, outlets, etc … I even considered installing an entirely new breaker box to separate the audio equipment from the rest of the house.Then I discovered when I change the source of the audio from the Sonos Port to direct cables to my iphone NO BUZZING.  I installed a Sonos Connect Series II and NO BUZZING.  The internet search shows similar issues and dissatisfaction with the Port having noise. I would prefer to use the Port due to is having more features than the Connect, mainly the dual mono option. Does anyone know if there is a fix to the noise and/or a newer version of the Port coming out? Thank you. 

I have a two channel receiver.  Can I connect two separate Sonos Connects, one to each channel?  Will this allow me to play two different sources to two different zones or do I need a two (multi) zone receiver for that?

I've gone through the gamut.  Even tried connecting my port directly to the router via ethernet cable. Nothing.  Been trying everything multiple times over the past week.  Nothing.  Help me.

Hi, we just got our Sonos port working with our Sony str-az3000es through the “works with sonos” option and can make the receiver turn on, go to the right input, and play music using the sonos app but are wondering if there’s a way to make the receiver turn off using the app? Any information would be much appreciated. Thanks

I currently own a number of Connect and Connect Amp devices and am having problems when streaming via Tune In. My devices reset on a regular basis. I could understand if this was due to a poor broadband connection but my download speed is in excess of 50 mb/sec which is more than enough for Sonos.I’ve been told that this is due to a combination of the Sonos devices not able to buffer in storage along with Tune In not buffering as well. Note that my system is flawless when streaming from other providers such as myradio.com, etc.I’m thinking of replacing all of my equipment with new devices although I have no need for any of the “enhancements” found on newer devices.Does the new Sonos devices have the ability to buffer to avoid the dropouts?

Hi, I currently have a Sonos Beam 1st gen connected to a tv that works fine. I also have a House of Marley turntable that I’d like to listen to through the Beam by adding a Sonos Port (which I’d have to buy). Would that be possible and would I still be able to have the tv audio coming out of the Beam when I watch tv? Thanx, Matt

Hello everyone,Question about the connexions with the Sonos Boost :If I connect the Sonos Boost to the Internet box with a cable, is it ok like that ? Or do I have to also connect one speaker with a cable to the Internet box / sonos boost ?I suppose it's ok if just the Sonos Boost is connected with a cable but I would like to be 100% sure. Thank you in advance. Bert

So, I am attaching some screenshots of the outside of our house. We spend most of the time under the over hang on the upper porch, where I use the Blackstone, but out in front too on the lower porch. I am wondering where would be the best place to put a pair of Klipsch aw650 speakers, I am running them to the inside of the house where we are putting a Sonos amp. I was thinking under the edge of the over hang and pointed to the lower porch, either in an upright position angled in from the corner uprights. Or was thinking directly down from the crossbeam. I could attach them to the house against the wall under the upper over hang, but not sure how the sound would project across the area. I am worried about not getting enough sound under the overhang if positioned on the uprights or front beam on the overhang but also worried about projecting sound across from the far wall. Any suggestions? The first picture I put colored lines in the 3 different arrangements I had in mind, the other pics

when playing music our ceiling speakers((Sonos) sound tinny.  They are off sonos amp.i have changed volume level on app and tried full and ambient. Also, sometimes after playing music home theatre sound as if surrounds dropped off.

Hello,I am planning to use the in ceiling speakers for my front porch. Are these speakers compatible with outdoor conditions and handle moisture and heat over 100F? 

Hello everyone, I've been a sonos user from the very start and have a 6 zone system ( 5 in house and one amp in garden ). The amps and play 5 work fine in the house no issues…. The Garden ZP120 has always been a bit hit and miss in terms of connecting to the house. Sometimes you can find it in the zone list sometimes not.  When you can find it getting it to join other zones is problematic also. Yesterday being a lovely day, we wanted to sit out and enjoy the music from the garden. It was on and off all afternoon and I got so frustrated with it I just turned it off and listened to it on headphones from my phone. I was using Spotify and the house speakers were fine but the garden was very intermittent. We normally have 35meg download but yesterday it was quite low at 7 meg download speed. I tried getting music from my NAS drive so we were not streaming and that was cutting out also. So I am trying to determine if its the internet connection or that the amp is too far away from any of the

Hello everyone long time Sonos customer here with Play 1, 3, 5 in various rooms.  Our house came with pre-wired ceiling and outdoor speakers that terminate in a big bundle of wires in the hallway coat closet. There’s a power outlet in the closet (convenient!) so I use Connect:Amp connected to a Pyle selector switch. This allows me to easily select what ceiling speakers in the house (backyard, family room, laundry room, courtyard etc) to play music in. We stream Pandora/Prime/Apple Music using the Sonos app through the Connect:Amp and the Plays. The Play 1-3-5s are sitting in rooms without ceiling speakers (garage, bathroom, office) so it all works well and have music pretty much anywhere we are. I want to purchase a turntable to play our vinyl (yes we still have albums from the 70s/80s).  My question is connectivity.   I want the turntable in the living room on proud display adjacent to our albums, just like back in the day.   But the ceiling speaker wires terminate in the coat closet,

I want to begin using my Compact discs again and need to buy a Compact disc changer.  If I bought a bluetooth compact disc player, can that be streamed to my sonos speakers? 

I would like to add speakers to a gazebo.  If i put the amp in the house and run speaker wire to the gazebo (we have an unused conduit already in place), it will be at least 150 feet of speaker wire, probably closer to 200.  Obviously, I’m concerned about power loss over that length of run.  So, I’m wondering about two other options:Put a connect in the house and run RCA, digital coax, or toslink digital to an outdoor rated amp mounted in the gazebo.  If this is the better route to go, which of those 3 connection types would be the best option?  And does anyone have recommendations for a good outdoor amplifier? Go ahead and mount a Connect Amp in the gazebo.  It would be under a roof and wouldn’t be at risk of direct water contact, but it could get warm and over the winter it will be exposed to cool, but high relative humidity.  Although, I could easily disconnect it and bring it indoors in the fall.  Still, question is whether I would be sentencing a Connect Amp to a very premature de

I understand that there is already a 4-year-old thread talking about this issue, but it is silly that this problem still exists on the latest model and technology & we don’t have a proper official response on this. Even four days ago someone replied on that thread talking about the same problem and doesn’t seem to get attention, so I decided to post a new one here. Products I own: two Era 300 (stereo paired) Use case: M1 Pro Macbook Pro + Airplay2 + Chrome + Youtube Problem:If I pause a video for a few seconds, it’s fine and when I play it again it connects. If I pause a video for some time (say, two minutes), when I resume it, no sound is played at all. The audio output seems to still be Sonos, but just no sound. (Silly way to address it:) if I change the audio output back to Macbook Pro speakers, and then change back to sonos, it’s fine again. But I really don’t want to do this every time!

I am planning an indoor-outdoor installation, with four Sonance in ceiling speakers and one Move for the outdoor patio. I know you can add up to 3 pairs of Sonance to a single Sonos Amp, but can I add this Move to my two pairs of Sonance on the same Amp? 

Diagnostic:1299356868Have multiple Sonos products - 2 Connects, 4 Connect Amps, Play 3 and Five. The Connects and Connect Amps are connected via Ethernet.One of the Connects (Family Room) keeps cutting in and out. It is connected to an AV Receiver for one of our home theaters (BluRay, Apple TV, Sonos). I’ve reset the modem, router and Sonos systems sequentially with no fix, at least not for long.This happens playing any media via Sonos. Other rooms (including a duplicate setup in the basement den) work without issues. This is the only product that seems to have issues.