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Get help with Sonos Connect, Connect:AMP, Sonos AMP, and setups using Sonance architectural, or your own speakers and components.

  • 4,934 Topics
  • 27,430 Replies
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smghifiguy
started this topic

Works With Sonos Certified Receivers - Explanation

Currently, Integra, Onkyo, Sony & Pioneer have the “Works With Sonos” label.What does this really mean?Once a Sonos Port is integrated w...
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Stanley_4
Stanley_4
answered this question

Sonos Port 12V trigger input

@Jamie A I think they are asking about the trigger cable, not audio.I haven’t used one since I scrapped my ZonePlayer but I think it was a 3...
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4934 Topics
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shawn tContributor I
posted in Components and Architectural
Any plans to expand on grouping Sonos and Alexa speakers?

Unlike Bose, you can’t group Sonos speakers in the same group with Alexa devices, which I own quite a few.  I’m wondering if there are any plans or update role outs in the future, where the ability/capability become available.  It’d be a cherry on top!

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Airgetlam
8 months ago
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seisbyeContributor I
asked in Components and Architectural
Samsung airplay equivalent Sonos Amp

I just bougth a Sonos amp.  And for me it works great, while i have an Iphone.  However my girlfriend has an android phone.  And she’s using Youtube video, not youtube music as she listens to music you can only find on the “normal” youtube.  How can she listen on the sonos amp?     We have found a sonostube app.  but then you can’t login to youtube.  she has premium, to avoid the adds.What equivalent has sonos made for the airplay for android phone?  Cause shurely they have thought of this?  this is the 3rd gen amp. and this issues has been all over the internet for many years.  And since they are not adding bluetooth to the amp,(which costs nothing to add),  they must have thought of a better solution?  Or am i forced to return the amp, and get one of the competitors?  I would hate that, because i really like the sonos amp.  but missing a feature for all non IOS devices would be such a massive deficiency that it’s not useable at all. if half of my guests etc. can’t use it..

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Airgetlam
8 months ago
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GKRONBORGContributor I
posted in Components and Architectural
Low output level from zp90, zp80, connect etc

In some threads it is reported that ZP80, ZP90 and connect products sometimes looses phone output level. I have a ZP90 that had the same problem. I have extended the life of the ZP90 as I realised that the optical output on the box is still working. So, using the optical output is a solution to both the outpur power problem and the problem of the same components of electrical hum and noise in the phono outpu signal. 

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Airgetlam
8 months ago
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LJ2018Trending Lyricist I
posted in Components and Architectural
Connect - LINE-OUT low volume since update S1 app

Hi I have been a Sonos user for many years and had my existing core system in place for 9 years.   Part of this system is a Connect that I use the line-out from to feed into another system.  This has always worked fine, but since the recent S1 app update, the volume of the line-out has dropped to virtually nothing. It has always been set to “Fixed” and operated perfectly.Now in the second system even with the volume in the second system set to max it is barely audible.    The only change is the App.Ive connect a second device to the Line-OUT and this too has very low volume, so its not the secondary equipment. I have to say over the years I have become more and more frustrated with the Sonos updates and the delays in the various fixes that these usually cause.  You have pushed me into the S1 sub culture now - how long is this going to resolve ? The Sonos products consist of this connect, 4 connect:amps, a Play:1 and a ONE.The external device is an old Living Control (that to be honest

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8 months ago
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GKRONBORGContributor I
posted in Components and Architectural
hum and noise from zp90, zp80, connect etc

Some older topics involve hum and noise from zp90, zp80, connect etc. Some solved it by earthing the shield of a connector. I solved it by switching to an optical output rather than phono.

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8 months ago
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bryder10Contributor I
posted in Components and Architectural
Sonos port -HDMI connection as well as "Line-Out" connectors

Would be *great* to connect Port via HDMI to my home AV system - this would allow album art to be displayed on screen and could allow some basic music control if there was a remote also! (Port 3?)Thanks!

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R
8 months ago
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cragsContributor I
posted in Components and Architectural
3rd party subs

I am curious why Sonos does not provide a device to integrate a 3rd party sub as a subwoofer only.  That would provide significant options for end users.It is true that Sonos can integrate a 3rd party sub as part of integrating 3rd party mains, but that will not integrate with a Sonos sound bar, only a Sonos Sub can.Ideally, a device to do this would only provide a preamp output for the sub, but it could be as simple as a configuration option for an AMP where only the sub is used.  Users could then add their sub to a Sonos soundbar without grouping in mains as well, with the potential problems that arise from that. Could be as simple as a software update.  How about it, Sonos?

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Corry P
8 months ago
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GlamisAvid Contributor I
posted in Components and Architectural
Audio splitter for Amp - two sources into amp - connecting laptop and CD player

We have a Sonos amp that is primarily used for audio from a laptop, but occasionly from a CD player.I’m looking for a switch that will work well with the amp so I don’t have to plug/unplug.  I want the amp to automatically play from either source.I tried my old Netmate switch - but Amp wouldn’t pick up the signal from one channel of that switch (the CD player).  I tested the CD direct to Amp and that worked so it isn’t the cable.I’m assuming the problem is with the switch, and that I’ll need a new one.Can any recommend a switch that will work well with the Amp? 

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Stanley_4
8 months ago
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soundsol42Contributor I
asked in Components and Architectural
Playlist/Alarm continue after power cycle

I have a Port and have a playlist/alarm scheduled to be playing continually and it seems that after a power cycle the unit will stop playing. Is this normal operation or is there a workaround? thanks

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Airgetlam
8 months ago
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Ulven18Contributor I
asked in Components and Architectural
Trouble installing ZonePlayer 90

I have a Sonos 1 system including one play:3 and two play:5 and a ZP90.My ZP-90 stoped working (it’s dead) so I bought a “new” second handed.Since I received it I have facotry reset it, plugged it by wire to my router and tried to install it (from my iPhone-app) via system->add product. But the system can’t find it.When I reboot it now it starts blink green. I have rebooted everything: the modem, the router, unplugged all play-speakers, the apps on my two phones.Any ideas? 

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controlav
8 months ago
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GLO YogaAvid Contributor III
posted in Components and Architectural
Speakers in a Group drop out when audio switches

Well, this one is annoying. I have a Yoga Studio and have 6 Play 3’s mounted on the walls, when you switch tracks or playlists or even when they songs run themselves and switch to the next track at least half of the speakers drop out, but within 30 seconds they all reconnect. Internet speed is 300MB+ and I did try turning off the modem and router (just those 2) and for a short time afterwards the audio was switching perfectly no dropouts at all. Then today we are back to speakers dropping out again.  In conclusion, the audio will drop from certain speakers and return within 30 seconds without intervention, the system consists of 6 Play 3’s, 2 SYMFONISK’s, a Connect, and a Boost. If anyone has a solution or idea please share, one of my teachers ditched this epic Sonos system to use a JBL BT speaker for a class “because it works”, so please any help here is huge Best!

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8 months ago
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AndrlcContributor I
asked in Components and Architectural
Sonos Beam volume goes all the way down to mute

Diagnostic # 1979963598My beam just started going down to mute out of no where. I tried turning off the touch controls and disconnecting from google assistant, which didn’t work. Also the tv says the beam is muted. I can turn up the volume using the remote or the app. If I’m lucky it will only drop a few points. But if I try to adjust it, it goes back down to mute. any advice on how to fix this?

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Airgetlam
8 months ago
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JegonzalezquinteroContributor I
posted in Components and Architectural
Sonos Amp component identification

Hola, amigos mi amplificador sonos s16 tiene un integrado en cortocircuito, lo he llevado a 3 técnicos y no hemos podido descifrar el número o código de dicho respuesto. Adjunto una imagen y si ustedes saben o tienen el plano electrónico espero me puedan ayudar. Si tiene el mismo modelo le agradecería mucho una foto de la placa para poder identificar y reparar mi equipo.Muchas gracias. Espero puedan ayudarme.Hello friends, my Sonos S16 amplifier has a short circuit, I have taken it to 3 technicians and we have not been able to decipher the number or code of said replacement. I attach an image and if you know or have the electronic plan I hope you can help me. If you have the same model, I would greatly appreciate a photo of the plate so I can identify and repair my equipment.Thank you so much. I hope you can help me. Moderator edit: combined posts

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Corry P
8 months ago
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HohnekeContributor I
asked in Components and Architectural
help with Port connections

How to connect receiver that I has now to here cds, tapes radio to a Sonos port?  Do I need to connect to the place where the wired speakers are now?

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106rallye
8 months ago
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KM770Contributor I
asked in Components and Architectural
is wiring surround sound different than mono ?

I would like to set up surround sound as well as full mono for music with an existing setup if possible. I have hardwired with 12/4 gauge wire at the four corners of a rectangular pool with rock speakers  from Niles Audio Rs8si (now known as proficient audio). I have two amps and a Sonos arc (arc used as center) at the small end of pool on porch. is it possible to switch back and forth from surround sound and then mono and or stereo mode for music.  other than red black wiring only is there a better way to wire up?  when I called Proficient/Niles the senior service engineer t sent me a mapping of the wires to allow for greater dispersion with surround. but not sure if it’s compatible with Sonos amp My installer says I had to choose between mono and surround     

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jgatie
8 months ago
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Chicago55Contributor I
asked in Components and Architectural
sonos amps play nice with Sonos Port with its own amp.

I have three zones.  I had a yamaha 3060 powering them  I now have sonos amp - kitchen studysonos amp- patiosonos port  with the yamaha 3060 amp   is there a way to not have to go into the app (yamaha) and turn it on so that sonos port will work. .. meaning can i just use the sonos phone app and tell it to turn everything on in all zones.. I know sonos port has a trigger.. ?   is there a way for screen tv viewing of what is playing on the sonos system thank you   

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Ken_Griffiths
8 months ago
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DaveRecordplayerContributor I
posted in Components and Architectural
Record player + two Era 100. Massive Hum

Hi,It was my wife’s bday yesterday and I she wanted a record player system. So I brought the Pro-Ject T1 Phono SB Turntable2 Room set with Era 100Sonos Line in AdapterI spent yesterday evening setting the system up while my wife excitedly went to get a number of albums from the record store. I think I spent just under $1000 which was a big chunk of money.As soon as I turn the record player on we get a massive hum. I have tried all the settings, unplugging and plugging the system. Probably around 3 hours of trouble shooting last night following posts and reviews. You can hardly hear the music on the speakers over the loud hum and it is very annoying.I’m now reaching out the community for help. I’m at my wits end and my wife was understandably very upset we didn’t get a differet record player and speaker set.Anything else I should try? I’ve tried attaching the grounding wire and this does not work or make a difference. I’ve tried multiple settings in the app leading to a very quiet hum w

72722
Stanley_4
8 months ago
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estysContributor I
asked in Components and Architectural
Multiple Sonos Amps in one room

Hi! We're looking to install 6x outdoor speakers in the ceiling in an outdoor seeting area. We want to have these speakers amplified with three Sonos amps in one “room” with a third party subwoofer an amplifier. I heard that it's not possible to have more than two Sonos amps in one “room” configuration (so used as three stereo pairs together). Is this correct?

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M
8 months ago
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LarryGeeContributor I
asked in Components and Architectural
Non Wifi System?

I currently have a HEOS/Denon system that’s connected to Wifi and with 4 hardwired speakers and a Sub that is connected wirelessly (not sure how they did that. Pro install), in my outdoor patio.  I intend to keep the hardwired speakers and use a sonos sub. Anyway, I don’t like a wifi system.  I want to be able to play or have guests play their favorites channels via bluetooth rather than getting on my wifi system.What do I need to accomplish this?

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Airgetlam
8 months ago
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BobbythebikeContributor I
posted in Components and Architectural
Sonos amp starts cutting out after 2/3 days

I have a Sonos Connect:Amp.it is about 7 years old.it has started to play up, cutting out frequently. This happens every three/four days.to fix this, I have to switch it off overnight after which it works fine again for a while.at the moment, I switch it off and pull the plug every night and all is fine.however, this is a new thing so not how unit should work.has anybody had anything similar?FYI if I play through Alexa at the same time there are no breaks in the music, which suggests to me it is not the Router or anything upstream.I begin to think the unit is overheating. Letting it “cool down” seems to be the fix.Any thoughts greatly appreciated!bob. Moderator edit: changed Sonos Amp to Sonos Connect:Amp for accuracy

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K
8 months ago
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mjlovesmusicContributor I
asked in Components and Architectural
Connect Karaoke to the Sonos

All of my TV sound is piped into sonos amps so I am able to play my TV sound in all speakers in my house. I wanted to connect a mixer through the sonos port and into the amp so I could sing vocals with wireless mics into the sound board, and combine the sound from the TV and the mixer. Is that possible? 

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Stanley_4
8 months ago
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jimbob123Avid Contributor I
asked in Components and Architectural
Driving mutiple, mixed speakers with a Sonos Amp

Possible a slightly quirky setup question, but I’ll ask anyway. Apologies that this relates to my other question, but I feel it warrants a sepaarte topic. EDIT: Please ignore! I just realised that wiring in series is not recommended, so that rules out me adding another pair as I had hoped. I have a Sonos Amp driving a pair of Monitor Audio C180 (https://www.monitoraudio.com/en/product-ranges/basics/c180/). These are 6 ohm. I want to add another pair of speakers at the other end of the room. The ones I am looking at are 8 ohm. Should I be able to safely drive both sets of speakers off the same amp, with the wiring being fed Amp > C180 (6 ohm) > new speakers (8 ohm) ? My knowledge around resistance etc is poor.If the above is not recommended, would it be better if I bought 6 ohm speakers so that all four were 6 ohm?Many thanks Jim

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Stanley_4
8 months ago
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coronapabloContributor I
asked in Components and Architectural
sonos speakers

hi is any one can tell me why my sonos speakers cant connecti have 10 amps and like 10 wirless speakers i can play  8-10 togheter but when i tried to add more zones it dont let me do it it show  me  (unable to connect t device try again laterthank yall for any help or advice

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Ken_Griffiths
8 months ago
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jovernContributor I
asked in Components and Architectural
Room randomly stops playing, but playbar keeps playing

I have multiple rooms with speakers wired to Sonos Amps. I also have a playbar. When listening to Amazon music, Spotify, apple music, and Sirius XM the music continues playing on the playbar without fail, but comes and goes regularly in the rooms that are wired to the Amps. The amps are Ethernet wired to my router, and the playbar is wired to the amp as well. Can someone help suggest a fix for why the amp would stop playing to wired speakers, but continue playing to the sound bar?

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Airgetlam
8 months ago
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SeaDream47Contributor I
posted in Components and Architectural
Sonos Amp base output split?

Is it okay to connect two powered base speakers to the amp using a splitter on the amp's base output jack?

242
Stanley_4
8 months ago
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