Components and Architectural

Hi I have 4 Connect Amps that have been working fine for some years but just recently they are dropping the Audio for a few seconds which is very annoying. I have spoken to Sonos Support on a few occasions and done everything they have suggested to fix this which they say is WiFi Interference such as switching channels etc but still have problems. This happens on any music source but I have noticed when the speakers go silent the sound levels are still going up and down on the app as if its playing the audio in other words not muted, not sure if this helps identify the problem. I am getting to the point now where soon these will be removed as they just aren't worth the hassle. I have seen a few threads where people have had the same problem but the only answers I have seen are contact Sonos Support.Has anyone had this problem and got a viable solution??????Some posts suggest an issue with S2 being introduced so does anyone know if this is a problem??

Since the ‘upgrade’ I’m unable to connect to the wired Booster so I can adjust volume on my stereo. Is this something I can fix or is this an upgrade problem? 

I’m trying to set up some outdoor speakers for a new patio that we are building. Thinking about putting 4 Klipsch speakers AW- 650 ( which would go under patio ceiling ( size of patio is 40 X25  )  and another 2 outdoor speakers on the ground ( the rock looking ones AWR-650-SM) ) for the other part of the backyard. Can all this be connected to 1 sonos amp or I need 2 separate ones? also how many speakers can each amp support? I already have sonos for inside of the house and have been using the for years. We love it! Thanks. 

I am struggling to play vinyl from my turntable to my Arc. The current setup that I have is I connect my turntable to the RCA IN on the Connect, then I set the Arc input to be the Line-In that shows up in the app. For some reason no sound comes out of the Arc. Here are a few things I’ve tried:- I tried playing music from apple music in the app to the Arc, this worked- I tried connecting the LINE OUT of the Connect to speakers and play from the Line-In, this worked I’m not sure what is going wrong. Any help would be greatly appreciated.

One of all my disappointments from Sonos of late, the lack a care for the Sonos amp is one of the biggest “F U”s from the Sonos team. Since the new software out Amp only runs default settings, no eq, no sub control, no surround control, no night mode. When we change the setting the just reset instantly. I just can’t believe how little this company cares about their customers now. An absolute insulting and disgusting example greed and profits over care and quality. Why are we caring about night mode toggles in the settings menu when we have a long list of serious issues you seem to be avoiding. I’m trying to be patient but this is seriously so unacceptable. I’d post a video I’d the issue i can’t in the forum. 

Hi everyone,I have an old Sonos Connect which I would like to link up to some decent Mordaunt Short speakers. Which amplifier (happy to buy used off eBay) would you recommend? Or is there another way to get the speakers hooked up?Many thanks in advance!

Ok noob question alert. Is ZP120 like ZP90 plus amp? Reason for asking is in the used marketplace a ZP120 is not much more than a ZP90. For now I do not need to connect to external passive speakers because I have 2 Sonos 5 Gen 1s. So can I use a ZP120 to wirelessly connect both my Sonos 5 Gen 1s and play music with S1 on my iPad? 

Hi,I hope you can help me reset my Sonos Connect.After applying power with the pause button depressed, then releasing the pause button after about 15 seconds:the led flashes white/orange forever the led does not transition to green. the network port (cable connected) flashes so the switch and network is working.I have tried other combinations many times without success.Any ideas please?  ThanksRich

Love the Amp hooked up to my Paradigm towers and TV in 5.1 Also using Tidal music awesome sound with the MQA👌👌

I honestly thought it was non techy head that was at fault - but reading some of these comments restores my sanity.I think I've got such a simple set up - just a speaker, turntable and port.  Every time I want to switch between radio to turntable I have to do a minimum of 3 steps and check that the port is still ticked, get Line-in etc. I feel like I should just shout at the speaker 'the turntables on' .  It shouldn't be this hard.

Hi - I am installing 3 pairs of speakers 1) kitchen 2) great room 3) patio... I want to be able to play the same music on all, and also play music on 1 set only.  would never have different music on different speakers.  How many amps do i need?

How many wired speakers I can connect to one amp and if they can daisy chain. also. Do we need a Port for each amp?

If I plug one end of a cable into the digital out jack and the other end into USB on my computer with Audacity recording software, will I get a digital signal that I can save on my computer?

My amp is auto adjusting to 15. What’s the fix. 

The EQ (bass and treble) settings can be adjusted up to plus 10 and down to minus 10 and the sub setting can be adjusted up to max at plus 15 and all the way down to minimum and it makes no difference at all to the sound which is horribly flat. Turn off sub. Turn on sub. Turn on loudness. Turn off loudness. Doesn’t matter the source either be it NAS drive local library or Spotify or 5.1 video sources. I don’t know if this is related to an app update as I haven’t used it for a couple of weeks but I strongly suspect it is.I’ve restarted the phone, tried a different controlling device. Same. I unplugged the Amp, the sub and the surrounds for 10 mins but on startup still had the same problem. I’m not sure what else I can try. Any suggestions?

I have spent about 2 hours trying to persuade my Sonos Amp to display the CD connected to line-in in the sources list.  I unplugged the amp multiple times,  as well as restarting the Android app and clearing its cache multiple times.  Eventually it showed up.  This setup worked reliably with the previous app.  I have no confidence that the line-in will still be there tomorrow.   Yesterday I posted about line-in source not being displayed in the main source list.  After multiple power cycles and restarting the app, it appeared there,  and could be used.  Overnight the cd player was turned off.  Today,  line- in has gone again from the main source list. An attempt to play a CD didn't produce any sound after about a minute.  It is still in the settings for the room the Sonos Amp is in. I tried power cycling the Amp while the CD was playing. About 30 second after powering the Amp on,  the CD music came through the speakers.  The line-in source is still not displayed in the main list. Not e

I recently bought a used connect 2. When I connect it to my wired network. Sonos app s1 detects it but tells me to use Sonos app v2. However in sonos app v2 doesn’t detect the device. I tried factory reset (press play and up button while powering up) it flashed amber for a few second and then go green. Did I miss something? Did the previous owner forget to transfer ownership or something?

Hello,I am trying to figure out whether I need to upgrade my whole system which was bought in 2015. I’m sorry I haven’t kept up with all the changes. Here’s the situation:I have four connect amps serial numbers like: ***************** registered 10/15. They are wired to speakers in the wall in a few rooms in my house. My old regular sonos app doesn’t connect anymore. The S1 and I think I tried the S2 apps don’t work either. Is there a fix for this? Thank you so much to anyone who can help. I did try to scroll through the other answers but I think I’m so late to the party that this is a really old issue.Moderator edit: removed serial number

Hello, I have a Sonos amp upstairs and is connected to WiFi. I have speakers downstairs to the roof which are connected to the amp. However I am not able to detect the amp on my mobile app after I’ve changed mobile.  please advise. Also is there a way or a page using which I can detect which WiFi network amp is connected to?

I have a Sonos Amp along with a pair of Sonos by Sonance Outdoor speakers and I want to connect-add a passive GLS8 OSD Subwoofer along with a Fosi M03 mono sub amp, is this configuration possible all together in the Sonos Amp??

So I've been posting fairly consistently about the missing sub controls on the Connect:Amp S2 - after getting my hands on a newer generation connect amp which has the sub controls in the app, it's become evident that the "sub output" feature has been removed from the Connect:Amp without ANY notification of doing so.Is there any plan to restore the sub output on the Connect:Amp or will I have to raise this with trading standards?The app mis-steps I can just about deal with, but removing features without notification is completely unjustified! 

I'm just going to keep posting about this until I get a fix or Sonos acknowledges the damn bug!I have 3 sonos amps, and a powered sub. Connecting to the sub output on the amp works, but very quietly. I have to push the subs' gain up to full to get any output! Critically, the app doesn't show the sub controls when a sub is plugged in. At all. I've tried all 3 amps with the sub, all exhibit the same issue. Anyone else seen this? And is sonos even going to acknowledge it? Or will we see another pair of damn headphones before they do? 

Anyone experiencing issues with the new app and Sonos port? i’m looking to buy one but concerned it may have connectivity issues like the boost.

Hi,since quite a while the playback of radio streams via MyTuner stops randomly. The music then simply stops and I have to restart the playback either via the app or via the speaker.Yesterday, I was told by the Sonos customer support to switch to a wired setup as my diagnostics showed wifi interferences. Now I’m back to a wired setup and I observe the same interruptions even on the device that is directly connected to my network (and on the devices connected via SonosNet too).Network-wise I’m using a fairly standard Ubiquiti setup consisting of an UDM pro some switches and AP’s. My internet is running stable and I do not face other complications, e.g. Spotify works smoothly in both network modes.Could anyone please have a look into my diagnostics if there is something else that could point to the issue?*Moderator Note: Removed diagnostic number for privacy. *Thanks!Sebastian 

I just purchased the Sonance - MAGO6SYSV3 - Mag Series 2.0-Ch. Outdoor Speaker System Powered By Sonos.  It’s essentially 2 passive Sonance speakers with the Sonos Amp.  I was able to successfully set everything up but the speakers are not registering on the Sonos App (and are not picked up in my Sonos account) to actually register for any warranty issues. Can anyone help me figure out how I go about registering the two speakers? thank you!