Components and Architectural

Hi there- I just got a vinyplay, which hooks up to my sonos connect via audio cables (red/white). I also have two play 1s in one room and a subwoofer. For some reason, I can only get one of the play 1s to play. The other play 1 just has loud noise coming out of it, so I've unplugged the red cable entirely on the record player so to not send anything through to it. Any ideas? Thanks Zak

Hi Sonos, I got the Play 5s from you guys last week. Love the speakers but due to some unforeseen expenses, I can't really afford the speakers right now. How would I go about availing your return policy? Cheers!

Ability to play 24bit/96 files (like the competition: slimdevices transporter)

I know, this has been asked before I just can't find the answers. What are the technical differences and how is the listening experience between the two?

I like to leave my Sonos on all day and when we leave out of town. It always stops playing after several hours. ( we listen to Pandora or tunein radio stations). Anyone know how to fix this?

I have just bought a Play 5 and wanted to add this to add some extra sound to the existing Playbar connected to my television. I have set this up and experimented with grouping and tried to use surround sound with just one speaker. But none of this works well and I end up with a kind of echo effect. If I stream music however using them grouped it sounds great. So I am thinking this is due to the connections being different. The Playbar is connected to the TV by cable. Can anyone offer advice? I could buy a second for surround sound but obviously expensive and a bit OTT for the room size. I struggle to hear the TV as a bit deaf in one ear so the idea was to boost sound near me at the back of the room.

Is there a reason that the audio output from a TV would not work as input into a Component Audio Analog input? Thanks

Just bought a Mac Mini, have it hooked up to my TV by a HDMI cable. Also have an Apple TV hooked up to the same TV through another HDMI input. And lastly, I've hooked up my TV direct to my Sonos Playbar. The Playbar is working great through Apple TV, but when I'm using my Mac Mini - no sound is coming from the Playbar (not from web browsing or stored music & movies from iTunes). Any suggestions?

Dear Sonos community, 2 days ago I bought a new sound system for my living room. I wanted to get rid of all the wires that came with my old surround sound system so I made the switch to Sonos. I got the Sonos playbar, Sub and 2 Play 1 speakers. The playbar is the only one connected to my router via cable, the other 3 are connected wireless. The night after installing everything I noticed that Netflix had to load during movies and series on my TV (never had this before). Wireless internet feels slower as well. Since it happened just after installing the Sonos system I think that has to be the thing that slows it down. I have allready changed the channel of my wireless internet to channel 1 (read that in another topic) but haven't notived any improvement so far. I would love to keep the system as is and get the old internet speed back (or at least an improvement so Netflix doesn't have to reload the movie every few minutes. My internet connection: 150 Mbit download/s 15

Hello, I got a pair of Play:1 is there a chance to find out the generation of my Prodiuct. Thanks

Hi, At home, I have a few different networks with associated WiFi SSIDs (e.g. trusted, guest, IoT). I would like the Sonos device to be on my 'IoT' network but I want to be able to control it from devices on my 'trusted' and maybe 'guest' network, which, of course, use a different SSIDs ``. Unfortunately, when I try to control the Sonos from a device connected to a different SSID the Sonos App gives me a message effectively saying 'sorry, different WiFi name, can't do it'. Now, I don't think there is a technical reason for this block, because if (for testing purposes) I placed the App in one network and the Sonos in another then allow the correct ports between them but make sure their connected to the same SSID - it works (I did this test by connecting to my home VPN, which puts the App device in a different network). Anyway, short story, can I just tell the App or Sonos to ignore the fact that the SSID doesn't match because I know it will work anyway? Tried to exp

Has anyone been able to daisy chain two Play1's together as rear speakers? I only have power outlet on one side of the room and I was told by Sonos support that this is possible. However, I can't find a female to female figure 8 power cord to connect the two. Anyone found one of these? Thanks!

My sonos connect amp is flashing white and amber, I have disconnected the speakers and power. turning it back on it reverts to the amber/white blinking without speakers. With speakers attached it mutes itself. Is this a faulty unit or is there a remedy?

Does anyone here know how to connect my SONOS system wirelessly through my network to my Pioneer VSX-LX101 amp so I can play music throughout my home? Or do I need to connect another SONOS amp into my Pioneer amp?

I have a Connect amp plus JPW minimonitors (£60 ish 1994). Would one new play 5 be better sounding than new speakers costing about £300 for the connect amp? Or how much would I need to spend on speakers to match 2 new play 5s?

I hear a constant noise in the speakers when they are plugged into the Sonos. When plugged in my iphone or my airport express Theres no noise at all. What can be the problem? Regards Jesper

Hi, I have a problem with the artwork of playlists on my iPad Pro. My music is on a NAS and when I call up my playlists on the iPad I get a screen as shown below. Even when I wait 5-10 minutes it remains pretty much like this. What is wrong and what can I do to remedy this situation? Should I submit a ticket?

I live in a semi detached bungalow. Would a Sub be worth getting bearing in mind the room being next to neighbours ?

Hi all. I've owned and been using Sonos as my primary stereo brand for a year or so now. I seem to keep spending a pretty penny on building more yet I lack a lot of basic understanding and functionality which I need to figure out. I have a soundbar, sub and 2 play 3's for surround sound (overkill I know but I got a good deal from a friend to upgrade upstairs on 5's and I like to just play music a lot downstairs through that system). That setup works great and I think I am for the most part getting all I can out of it. Upstairs I have an old pioneer receiver which I run my TV, record player, and cassette deck through a Sonos CONNECT. The revceiver is connected via RCA cables, the CONNECT is on the wireless network and the PLAY 5's are hard wired to the CONNECT with ethernet cords (in an effort to reduce the constant drop outs). I've had it setup this way for a while now and I've always had issues with it, to the point where I just leave it off to watch TV it's so bad. Even listening

Hi everyone, I've got a few questions about connecting my Riga RP1 Turntable to my Sonos network. Ultimately, I want the best and most authentic sound quality from my turntable and want to know whether there is any difference in sound quality between the following: Option 1 (my current set-up) - Riga RP1 connected to a phono preamp then use the line out to my play:5 Option 2 - Riga RP1 connected to a Connect:Amp then out to a pair of speakers Option 3 - Riga RP1 connected to a Phono Amp then out to a pair of speakers (then perhaps incorporate a Connect so that I can access Sonos though this system) Presumably, playing vinyl through my current set-up is using a digitally converted signal which I guess a true vinyl aficionado would say is a no-go. Does the Connect:Amp also convert the analogue audio output to a digital output before pushing it out of the speakers? Does the Connect:Amp support a Phono input or will I still need to use my preamp? Are there any vinyl enthusiasts

We have just bought Sonos play 1 for a month and at first it was ok but then all of sudden the bass sound just dried up so now music sounds v flat. Not sure if it is just faulty hardware

When I updated the Sonos app it left a couple of my speakers disconnected and they won't reconnect. This is strange because, although our bedroom speaker doesn't appear in the list of available speakers in the Sonos controller, it still turns on each morning at 6am in line with our daily alarm. So the system must still be connected to this speaker. When I go through the procedure to connect the speaker again, I get to the point where you have to press the two buttons on the top of the speaker. At this point the Sonos app clearly instantly reacts to these buttons being pressed because it switches to the next screen. It then tries to connect the speaker but always fails to do so and invites me to try again. I have rebooted the wireless network too and also reset the Bridge. Any ideas?

When one room is actively playing music and i walk into a room which is not, i would like to have a way to click a button on an inactive speaker in the room to group the inactive room with the active room with out opening a controller. Could be three clicks of the play/pause or if commands could differ for an inactive speaker, then double clicking play/pause when the speaker is not playing.

When I am in the amazon Alexa app and it is searching for wifi and Bluetooth devices the sonos play1 speaker doesn't show up. The play1 uses Bluetooth I thought or does do both wifi and Bluetooth?

Hi, I have read somewhere that if you have a playbar wired to your router it will act in the same way as a bridge. I have both, and both wired to the router direct with Ethernet cables. Do I actually need the bridge?