Amazon Alexa and Sonos

My setup is a Sonos Beam connected via HDMI to the HDMI ARC port of the LG TV. I also have a Verizon Set top box connected to the TV via another HDMI port. Alexa voice activation has been activated. Simplink is active, but displays on the LG menu as being associated with the cable box port. I am able to control volume, switch to music sources and switch back to TV via Alexa voice command, but I am not able to turn the TV on or off. So I'm not really sure what is happening, but I'm no sure how or if I can get the on/off function to work. any suggestions? thanks.

I've just installed a Beam and I'm trying to set it as the Alexa device for a group/room, but it doesn't show up as one. It does show as an Echo and Alexa device in the Alexa app.

Just noticed that in last few days when I say “Play X in bedroom” instead of the group that bedroom is in playing, bedroom is ungrouped and playback started independently. When did this change, is it configurable, and if not what’s the recommendation for how groups should work now? I have 10 zones and often listen in different combinations. My expectation is that I can address any member of a group to control the whole group. Am I supposed to create groups in the Alexa app and always start playback with them instead? That’s fiddly.

So, Alexa smart groups seem to be working. I have some smart lights and an Echo in the lounge along with a Sonos connect. In the kitchen I have more lights, another Echo and a Sonos Play:3 speaker. I can now create Alexa enabled smart groups, which means that when I'm in a room with an Alexa device, and I've defined the other devices in that room, I can now say "Alexa, turn lights on" and only the lights in that room come on, and I don't have to say the room name, or the light's names at all. This is a deliberate (and very good) move by Amazon to simplify the language you have to use with Alexa. My request would be, please, please, please, can Sonos make their Alexa skill work with this? This to me would seem to be the most logical way of fixing multi-room audio ducking as there should be a way for Alexa to work out that it only needs to duck Sonos speakers in the same room, which it can now work out. It would also be great if a Sonos device (or room group in Sonos)

Both of my ONEs now respond to all requests to play anything with the voice response 'Undefined'. Other Alexa commands (such as 'what's the weather today') work fine. I recently re-enabled the Alexa Sonos skill, so the problem may be related to that, or (less likely) the 9.3 update. Any ideas for an expedient fix? Thanks.

I have a stereo pair ones and all have worked well with Alexa until just recently when I noticed Alexa won’t stop playing when I say Alexa stop or Alexa stop Spotify. It hears what I’m saying since the confirmation sound comes but then it just ignores this command. She seems to think Spotify is not playing at all for some reason as I asked “what song is playing on Spotify” and the answer was “Spotify is not playing now” even though it was, and was even started by Alexa just a minute earlier. Anyone recognize this and/or have a solution?

Hi all, I'm very new to Sonos (have owned a Sonos One for about 3-weeks and I love it!) I have tried searching to no avail. Everything comes back saying that Alexa Routines are unavailable on the Sonos One, which I understand, but, with Prime Day coming soon, I was looking into an Echo Dot and didn't know if you can use the Sonos One as a speaker for the Echo Dot routine? Can I do the following: 1. On the Echo Dot, say "good morning". The Echo Dot will respond with some pre-determined phrase like "good morning". 2. The Echo Dot will then give me a weather update. 3. Then the Alexa Routine will play TuneIn Radio on the Sonos One. Many thanks in advance.

Since I added a SonosOne to my existing setup (I already had a 5 and two 3's in my living room, hooked to my Dot, and another Alexa in the house), I've had Sonos start playing music randomly in the middle of the night a few times. They have all been days where I had played a lot of music ... can't imagine how that is related, but it seems like more than coincidence. I live alone and have no pets, so nothing could be causing this - doesn't make sense.

Hello, I have recently set up 2 Sonos ones as a stereo pair, they are very impressive! I have set up the Alexa app & Sonos app etc. This all seems to be working. I have some echos too. I was a little dissapointed to discover that you can’t set up Alexa Multi-Room with Sonos devices even though this has been opened up to third party devices: https://developer.amazon.com/blogs/alexa/post/c4bbbbaf-3559-4b5e-b920-83a9d594e732/alexa-play-rolling-in-the-deep-everywhere-announcing-multi-room-music-for-products-with-alexa-built-in?tag=androidpolice-20 Am I missing something? Also I don’t seem to be experiencing the irritating ‘ducking’ behaviour others have... maybe this has been fixed?

Alexa assumes I live in the UK, which I do not. My Amazon account is US, my phone and iPad are also US. Where is it getting this from and how to change it?

Hello fellow Sonosers. My new Beam is great, Alexa integration not so great, but hey, starving children in Africa and all that. I’m currently having a problem where I have deleted all the Audio Actions from all my Routines yet Alexa insists on saying “Audio actions in routines are not supported on this device” every.... single.... time. Does anyone know why it is doing this, especially after I have removed all the Audio Actions? Asking before I factory reset the Beam.

It's DECEMBER!!!!!! When will the ducking "feature" disable option be available????? we're tired of waiting, only for you to say "you're working on it"???!!!!

Hi Is it possible to set it up to mute both microphones on a paired set of Sonos Ones by pressing the mute button on just one of the pair?

Just setup the Sonos One. All steps were followed and setup went smoothly, However it is not responding to any commands. It does acknowledge the command where I ask to play music, but doesn't complete the action. Diag:8022698

Please help, Cant activate voice services on my new Sonos One. Wifi set up, Spoify connected sounds great. Just can't activate voice control. Reset Sonos one to factory setttings, done set up again. Tried voice and same issue. Amazon account is all set up for UK. Added another Sonos one speaker, Same issue no Alexa!

Hello - I have a Beam that is connected to my TV, but it will not turn on the TV. Once the TV is on, Alexa will turn it off. But when the TV is off and I say “Alexa, turn on the TV”, she responds with “Ok”.....but nothing happens. Is this a bug? Does anyone know how to fix it? Thank you in advance!!

Hi, Are Alexa routines supposed to work now? Mine are not triggering at all.

Does a list exist of exactly what functions from the Echo will be available built-in on the Sonos One ? Obviously, Echo allows you to make calls between devices these days etc.. But is this functionality included in the Sonos One or not ? Also, what else is potentially missing ? We really need a table showing Echo functionality and then what Echo functionality is included on a Sonos One. Really tempted buying Sonos One's - but need to understand what would be missing in Alexa functionality first..

Hi there -- I recently bought an Amazon Echo and paired it with my Sonos One speaker. Now, I can give voice commands to the Echo to play music on the Sonos speaker, which is great. However, I was curious to see if both speakers can play the music I tell Alexa to play, but at the same time. It would be cool to create a 'surround sound' type of situation, as it currently only plays on one speaker at a time. Would love to see if this is a possibility, thanks!

I have a Sonos One and a Beam that control hue lights, ecobee, harmony hub, etc. I got tired of hearing that phrase when I use my “Good Night” routine or routines involving my harmony hub (such as saying “Netflix” instead of “Turn on Netflix”) so I started experimenting. Routines work fine with specific device control but introducing a scene or group results in the “Audio actions blah blah blah” message. I found that if you use Yonomi to create the scene, then create the routine in Alexa and call the Yonomi scene, that it works without the message. So creating a routine in the Alexa app that directly calls the harmony hub scene “Netflix” will result in “Audio actions . . .” But creating a routine in the Alexa app that calls the Yonomi scene that calls the harmony hub scene “Netflix” works without the “Audio actions . . .” message. I have no idea why but I found this after a few hours of testing and thought I’d share.

I apologize if I missed this, but the only answers I could find searching the forum where older. With the release of Amazon's Multi-Room Music SDK (MRM) and the integration of Alexa into the Sonos' One speaker, is it still true you can not play synchronized audio between an amazon echo speaker in one room and a Sonos' speaker in another room? i.e. You can not create a group that contains both Amazon echo speakers and Sonos speakers that will be synchronize together for music playback. Thank you in advance for answering this question given any current hardware/software updates.

Alexa turns TV on/off, volume up/down, but will not change channel. Receive "Family Room TV doesn't support that. Anynet+ is turned on the TV.

Can anyone help, I've finally got the beam to turn on and off my tv. The issue I have now is when I ask Alexa to turn on or off living room lights the tv also comes on and off. Anyone else had this issue? Thanks

So I got a Sonos One, thinking it be great with Alexa. I thereby added an Echo Dot to my collection, and I must say there is a big difference in functionality between an original Amazon device, and an "Alexa-supported" device. Front of mind I`m thinking about adding the Alexa device to a group in order to turn on / off lights by just saying "Alexa turn on lights". I would also like the ability to have multiroom-speakers by using Alexa, and being able to use Alexa routines without Alexa replying "Audio device in routines not supported on this device). So I`ve been thinking. Should I return my Sonos One and get: 1) A Sonos Play:1 connected to a Echo Dot? 2) Ditch Sonos and get an Echo 2.gen instead? I really like the sound quality in my Sonos One, but music is not my first priority. Smarthouse is and functionality is. Perhaps the wrong forum, but I reckon there must be users here who have been trough the same thought process.

So, I'm upstairs in the shower listening to my morning podcast and it mutes itself every 10 seconds. Come to find out my wife was in the kitchen using Alexa to make a shopping list. How do I turn off this muting "feature" for Alexa? Or can I assign the dot to a single room so the whole house doesn't mute everytime someone wants a knock knock joke or the weather.