Answered

Alexa keeps ungrouping my rooms :(

  • 28 December 2018
  • 2 replies
  • 542 views

I am using 4 Sonos One in different rooms of my appartment and everything worked flawlessly with Alexa until a few weeks ago. I used to be able to tell Alexa to "play radio in the kitchen" and it would start playing my last tune-in station in the kitchen AND all the rooms in the same group. When I use the same command now, Alexa ungroups all my Sonos players and starts playing that radio station only in the kitchen.

After doing some reading on how to resolve the issue, I created a group within the Alexa app, which I called "Sonos" and tried the command "play radio on Sonos". This does actually prompt her to play radio on all 4 speakers, but she first asks me "what would you like to hear?". No matter what I answer, she always just seems to pick an arbitrary radio station from tune-in and start playing that one. I must have tried dozens of times, but there is no way she'd start playing the one tune-in station I want her to play on my 4 speakers... which has never been a problem before.

Any suggestions?
icon

Best answer by bockersjv 28 December 2018, 12:33

View original

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

Userlevel 7
Badge +21
There have been changes to grouping recently.

Have a read of these two threads:-


https://en.community.sonos.com/amazon-alexa-and-sonos-229102/an-overview-and-explanation-of-the-new-support-for-alexa-grouping-6817788

Also the official announcement:-
https://en.community.sonos.com/announcements-228985/sonos-now-playing-with-alexa-groups-6817588
Thanks for this quick reply! The fact that you have to define all speakers as preferred speaker within each room individually fixed my problem! Thanks 🙂