Amazon Alexa and Sonos

Why wont Alexa play my music everywhere, when I've set up a group called "Everywhere" and tell Alexa "Alexa, play Classic Rock Everywhere".

Hello community I have: 1 x One w. Alexa in the kitchen. 2 x Play 1's and a Playbar in living room, and 2 x Play 1s and 1 x Connect in dining room. I have installed an Echo Dot in living room, and synced so it can play the radio and Spotify through my speakers. Great. However, now the Sonos One in the kitchen is not connecting to services like Spotify or TuneIn Radio. So, when asked to "play radio", it tells me "sorry, that device is offline'". Or, when asked to "play a song from Spotify" it tells me to "link to Spotify in your premium account". Im stumped. I want to keep the set up but also want to be able to instruct Alexa to play radio when cooking in the kitchen for example. Alexa still works and it can tell me the weather forecast for example, but I can't figure out how to get Spotify and TuneIn linked to the kitchen speaker, while keeping the same set up on the Echo Dot in the living room. Can any kind soul in the community help....? Thanks John

Hi I’ve just set up a pair of play 5’s (room 1) and a Sonos one (Room 2) but grouped the 3 (they’re all in same large room). I can now get Alexa to play music from Amazon on all 3 speakers when asked. However if I ask Alexa to turn down volume on room 1 (or all) it only works on the Sonos one. Anyway it can adjust volume for the pair of 5’s too? Thanks

I've set up two Sonos Ones in the house for our kids. Each speaker is linked to the same Sonos household account, so both show up in our list of household Sonos speakers (we have several). Each speaker is uniquely named. Each speaker is also linked to a separate Alexa account (each Alexa account is an adult-family share Amazon account), and each Alexa account is linked to its own Spotify account (each Spotify account is also a family share account). One Sonos One works perfectly with Spotify. The other doesn't. It will start playing a song, but it won't respond to any music commands after a song starts. But it will respond to other Alexa commands. So, once a song starts, you can only stop it by, for example, telling alexa to set a 5-minute timer to stop the music, but "Alexa, pause/stop music" doesn't work. Neither does "Next song." Both speakers are set up exactly the same way, other than the accounts. Both speakers are brand new. I've factory reset both speakers several times a

As others have posted, executing Alexa routines on Sonos One works but you will get the message saying audio activity currently not available on this device. Well, I decided to call Sonos support for assistance and was told #Alexa routines are not supported on #SonosOne and that they had NO ANSWER for why it was working prior but now still working while receiving the error message. Seeing that it WAS working without receiving the message a few days ago and that the routines were actually being executed, I decided to dig more into it myself. I was able to resolve the issue by NO longer using routines but instead, creating device groups on Alexa and then using commands like "Alexa, turn off living room" to turn off smart plugs in the living room group. To add to the frustration, I replied to Sonos support email letting them know that their own webpage showed that Alexa smart home devices could be controlled via SonosOne. Following is the email thread between #SonosSuppo

I have a Beam, (Alexa), Sub and 2 plays in the lounge and a One in the kitchen the Alexa is stating my devices are Offline. It did all work OK until under warranty I replaced kitchen speaker. Kitchen works fine to commands, Beam now doesn't find Music Devices, Deezer, Tunein etc. If I physically link the two its ok. Works OK on TV. I've checked obvious settings. Any advice appreciated.

Not sure if it is a coincidence. I have a pair of Play 5 set as preferred speaker in the living room group. "Play music" would start Spotify and play on the Sonos. But since today Alexa responds with "something went wrong". When I set the Echo (Show) as default speaker it works again, switching back to Sonos (Play 5 and/or Beam) is will result in an error again. I disabled and enabled the Sonos skill, no luck. Anyone else seeing this? Could it be the update, or is that only controller related? Any tips how to trouble shoot?

Please sonos team, add the possibility to enable Alexa on the surround speaker. I bought 2 x Ones instead of Play:1 for this!

New Sonos One says “sorry I am having trouble understanding right now, try a little later” and does not let me set my voice up in Alexa app

I have just upgraded my Play 1 to a new play 1 with Alexa. so I can control and play music via the Sonos app and love how I can now use Airplay to control so don’t have to use Sonos player app. However How do I get Alexa to link to my Apple Music so I can do voice controls? It’s driving me mad.

I noticed in a few reviews that the One and Play:1 cannot be used in stereo pairs. Can one of each of the Play:1 and One speakers be set up as surround speakers for the Playbase?

Is there a way to turn off the sound that plays after you say Alexa. I have several Sonos One’s so it is incredibly annoying to hear that sound coming at me from multiple rooms. I was able to turn it off on my Echo devices but I haven’t found a way to do so on the Sonos One.

Does the new amp have Alexa built in? I have a beam but understand that I am rendering that virtually useless if I connect two wired speakers to the amp and HDMI Arc to my TV.

i have Audible as a Service. on the Sonos App i can search and find my book and have it played. But if i command Alexa to Read my Audible Book, i get in reply "I'm having trouble getting your audible books"

When I give Alexa a command on my Sonos One, for example "Alexa, Good Morning" she says "Audio actions are not currently supported on this device" but then strangely she carries out the associated action correctly, turning the lights on or off as expected. Has anyone else got this issue?

I have a SONOS One in Winnipeg, Canada. So, I had to set it up using Amazon.com (US). Worked great until yesterday. I opened Alexa (Amazon.com) to check my skills, and the app suddenly flipped to Amazon.ca and asked me to login. I logged in and it opened Alexa, normally. When I clicked on Skills, the app popped open with a a message saying: The language you selected does not match your Amazon account settings. As a result, Alexa skills are not available. Please choose English (Canada) by selecting "Continue" below. It pops open to Settings instead of Skills. My Location is set as Grand Forks, ND which is my timezone, as it doesn't offer to select Canada. So, now, I need some help to figure this out please! Thank You!

Does anyone know if you can connect an Alexa dot using the eithernet jack on the Sonos play 1

Hi, On your Beam FAQ page, we can read this : Do Sonos Beam microphones hear me when audio is playing? Yes. Five far-field microphones are built in to Sonos Beam to detect your voice from any direction, anywhere in the room. You can speak at natural volume to activate Alexa-supported voice commands. Based on your preference, you can choose to have voice feedback turned on or off. Could you please explain what does this mean exactly and how we can turn this off or on ? Regards, Cyril

Hi, I can’t seem to find the setting anywhere so does anyone know where the setting is to stop the wake sound when calling Alexa on the sonos one? Many thanks, Dan

When will it be possible to stream music on for instance the Amazon Echo devices by using voice control?

Hi - I've seen a couple of different answers on this. Can an Echo Dot be paired with the Sonos Beam and if so, what functionality can be used between them when paired? I note a couple of other questions which state they can't sync any playback, but then other forum posts suggests they can be paired. Clarification would be great, thanks.

I have a Sonos One with built in Alexa. All worked fine for a month but now Alexa is not responding. Having read this community it looks like the mic is not on. However I cannot get the mic to activate by pressing or swiping the mic button. Any ideas please. Thank you in advance

Right now it appears that if you don't specify a playback device the music will just play on my echo dot. I'd like to instead have it default to 'play in the living room' without having to specify a room. Is this possible? I can't find it. I only have one echo dot to try this out (waited a year haha) and I'd like to get one for each room I have a Sonos in and have each echo dot default to controling the Sonos room its in.

I have a sones one and it’s play Music relly good but alexa why it’s NOT coming:?

I just recently bought Sonos for my home audio set up. I am absolutely thrilled with it so far. I am using the Connect to control my original sound system, which is in NAD amp and preamp running to ELAC speakers and sub. I also have two Sonos One speakers set up as a stereo pair in a different room. Alexa is controlling those speakers fine. But what I want to do is be able to control the Connect device using Alexa. I have read many threads, and so far, I am not getting a straight answer. I also own two Echo Dots. Do I need to use one of those, to make the Connect unit hear my Alexa commands? The Connect does not seem to hear my commands, even though I have a grouped it with my other two Sonos speakers. Those two speakers are in a totally different room, and probably can’t hear me when I give the commands. What is the correct methodology here. There has to be a way to do this.