I liked the idea of smart speakers for all sorts of reasons, including easy access to music, but also because I could set up Amazon blueprints and give my guests a personalised guide: 'where's the best pub in the area', 'where's the nearest supermarket', 'how do I light the fire' and so on.
The Echo Plus has worked faultlessly but the Sonos 1's have been very frustrating and I'm on the verge of sending them back and replacing them with two Echo Pluses despite the slightly lower sound quality.
The latest confusion is the 'sorry that device is offline' surprise all of a sudden. Is this a recent issue with the latest software? I've registered and deregistered and linked and unlinked using the apps and it fixes the problem and then next day it's back again.
Each hut has its own SSID although they all share the same broadband connection. I use the same iPhone - mine - to configure the two speakers in each hut individually. I now find that, if I fix the problem in one hut, the other one goes offline i.e. can't access Amazon Music. If I (sigh) go to that hut and fix it, the first one goes offline.
The stability of these systems is very poor; I don't have confidence that a speaker working today will still be working when my guests arrive.
Is this a problem that will be fixed - soon - in a software update so I can count on them being stable once fixed?
Best answer by Belly M
You either need two controllers (phones) one dedicated to each Hut or connect both Sonos devices to the same SSID.