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Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

  • 2,075 Topics
  • 13,312 Replies
Corry P
Corry P
answered this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
answered this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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2075 Topics
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SamCSmithContributor I
asked in Advanced setups
Play 1 won't connect to boost even though its in a stereo pair with another play 1 on a wired connection

I have two play 1 speakers, first gen. I recently installed a boost to my system as one was continuously dropping out. I have connect one with an ethernet directly to the boost in the hope it will sure things up even more and they’re in a stereo pair but one refuses to move onto the boost network and is still showing WM:1 instead of VM:0 like the boost and the speaker wired to it. Has anyone got any suggestions?

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ratty
4 years ago
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perrydavid1985Avid Contributor I
posted in Advanced setups
Fitting wires in to Sonos amp terminals

I am going to install 6 sonos sonance speakers with the new sonos amp, however due to the long wire run I will be using 12 gauge speaker wire. There is no way I can fit 3 sets of 12 gauge speaker wires into the sonos amp terminals, do you have a good way to do this? Should I just use wire nuts (seems not very professional), or what about something like this: https://www.amazon.com/Lever-Nut-Connectors-Compact-PCT-214-Conductor/dp/B07C4YGWS5/ref=sr_1_12?dchild=1&keywords=4%2Bconductor%2Bterminal%2Bblock&qid=1606914021&s=hi&sr=1-12&th=1

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P
4 years ago
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PaulLemContributor I
asked in Advanced setups
Port

I have an old but very reliable Pionner SX-750 receiver. I recently purchased a PORT hoping to listen to my vinyl LP’s etc on my Sonos speakers but have had no luck. My receiver does not have a digital out. It has a phono in, aux in, two separate tape Rec/Play. I can’t seem to find a way to send the phono in to the in of the PORT. Does anyone have any ideas or should I send the unit back? Any help would be greatly appreciated. Thanks in advance  

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ratty
4 years ago
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Alex MottContributor I
asked in Advanced setups
Connect Sonos 5 to playbase

How do I connect my new Sonos five to my living room setup when I already have a play base, 2 play 1’s and a sub?

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A
4 years ago
Gardineer
GardineerContributor I
asked in Advanced setups
Connect connection

I have two connects, one Gen2, in the same room. One is connected to a turntable and sound system. The other is connected to a Ruark system as speakers. Is there a way of linking them together in a similar way as a stereo pair?

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Gardineer
4 years ago
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david_mun_89Contributor I
asked in Advanced setups
Is the Sonos Beam classified as a hub?

Does the Sonos beam count as a “hub” so i can connect it to my tv etc? 

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J
4 years ago
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tcdawsonContributor I
posted in Advanced setups
Does Sonos Arc and Amp

My Sonos arc only works with my Sonos amp (rear speakers) when the arc is connected to my network via Ethernet.  Does this sound correct? When I unplug the Ethernet cable from the Arc the rear speakers powered by the Sonos amp no longer play.  

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jgatie
4 years ago
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CogsContributor I
posted in Advanced setups
Beam sound bar Caavo control station

Having difficulty getting my Beam sound bar to be the primary sound source. Using a Caavo control center to manage applications, Apple tv as the primary “vehicle” for apps/TV etc. My question is what is the correct path for connecting my Beam. Connect to the HDMI on the TV or connect through the Caavo control center? 

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C
4 years ago
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JTOWNContributor I
asked in Advanced setups
Would the Arc work for slanted ceilings + open plan?

I’m looking for some advice. I’ve just bought an LG CX 65inch, and am looking into soundbars. Given the slanted ceiling and open plan (to one side of the TV), I’m wondering whether Atmos would work with the Arc, or whether I should be looking for a multi-speaker setup instead. The TV will soon be mounted, but the soundbar (if we go that way) would sit on a new tv stand.Appreciate any help!  

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Rowena B.
4 years ago
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jrg1017Contributor II
posted in Advanced setups
xbox series x and sonos beam

Does anyone know how I can output 5.1 surround sound out of the Xbox series x to a TCL tv then a Sonos beam? Thanks. 

16062
J
4 years ago
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Ron PContributor I
asked in Advanced setups
Sonos Move WiFi range

I’m adding the Move to my Sonos collection.  Does the Move have any WiFi range limitations?  I.e. If my phone can connect to my 2.4G WiFi network 400 ft away, can I expect the Move to reliably connect to the same WiFi network?

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buzz
4 years ago
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Spahawk72Contributor I
posted in Advanced setups
Sub wont work on WiFi

I have recently upgraded the audio at a clients home with a Sonos solution for this room as cabling is an issue and we want a sub for it. This is a big property with a Control4 system. Network is Pakedge RK1 router, HP switches, and Unifi AP’s.  The network is flat, so dont start thinking its manged. Multicast, UPNP is as one would expect for an AV system. SO we have installed a Sonos Amp to drive our ceiling speakers in a AV rack in the basement, hard wired into the network and we want the sub to be wireless in the room. Had trouble at first trying to get it to pair wirelessly, hard wire in and presto upgrade done and now pairs. Appears good in app (+) when powered on (-) when powered off.Call Sonos get this :Thank you for contacting Sonos Customer Care.As we discussed on the call, most common router settings for Sonos to work.1) 2.4 Ghz enabled2) Split 2.4Ghz and 5Ghz (separate SSID for each band)3) Make sure Mode is set to 802.11 BGN4) Client isolation should be off to ensure wifi d

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ratty
4 years ago
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Fabfab99Contributor I
posted in Advanced setups
Various sound profiles for a group of speakers

Is there a way to have different sound profiles set up for a group of speakers within the same room. For example, when sitting on the sofa watching tv in surround sound mode the speakers should be set up differently than when listening to music. Is there a way to switch from one sound profile to another easily?

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B
4 years ago
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HalldorHContributor I
asked in Advanced setups
Possible issue - no wifi Sonos One Gen 2

Hii recently connected my first Sonos device (Beam) and am looking to add more throughout the house.I want to add a Sonos One Gen 2 to a part of the house that does not get a wifi signal. From what I gather, Sonos devices can communicate if they are in range with each other.My question is: Can I use voice control if the Sonos speaker is not connected to wifi, but has a link through other Sonos devices to the wifi.Bonus question: My phone will not be connected to the wifi network either in this part of the house. Will I be able to control this Sonos device via bluetooth?  

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buzz
4 years ago
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Johannes RussContributor I
asked in Advanced setups
What type of HDMI Cable for Sonos Arc?

Hi,i want to connect the Sonos ARC to a HDFury Arcana, which is on the other side of the room and passes through Dolby Atmos from an Apple TV 4K. I need a cable of up to 6m (20ft). What type and brand of HDMI Cable is recommended to make sure I don’t experience issues?Thanks.

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G
4 years ago
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Phillip RosenContributor II
asked in Advanced setups
Arc & HDMI Extractor/Extender

HDMI Ethernet Extender & Sonos Arc?I plan on splitting the HDMI using HDFury Diva, and then extending the HDMI over CAT 6 Ethernet.However none of the extenders I am finding support eArc. Is there a device that gets this done? 

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Rowena B.
4 years ago
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KeenfordContributor I
posted in Advanced setups
Help needed..Connect Amps dropping.

Hi there - I’ve used Sonos for years, first adopter back in the day of controller and control wheel!i’ve recently moved house to a recently constructed 4 storey town house ( 3 years old) which has a basement cupboard with a rack housing the Cat cabling, switch and the BT fibre modem.  I have a BT Smarthub 2.0 (connected to the WAN and switch).  There are 3 connect Amps in the rack feeding speakers in the kitchen, living room and cinema room (all cabled in ceiling speakers).  I also have a Play1 in a bedroom connected via ethernet to the wall socket which feeds into the switch.  The cinema room has a Playbar and Sub, connecting wirelessly (in the next room in the basement to the rack).  I have had zero problems with the Playbar, Sub or the Play1 since arriving and changing ownership / router.  The 3 Connect Amps have all dropped off the App or i’ve had “can not connect” messages, or they have played (radio or Spotify) for a minute or 5 mins, and then dropped.  The room then also disappe

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Simon B
4 years ago
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dcgunmanChromatic Producer I
posted in Advanced setups
Sonos Move & Sonos One paired

I purchased the Move the other day when it was on sale for $299. Sonos had a one day sale and offered a saving of $100. I thought it was a reasonable price for the Move. My original plan was to buy 2 more Sonos One or One SL. I already have 3 pairs of Sonos (4 Sonos Play 1 & 2 Sonos One). The Sonos One is paired with Playbase and Sub. The other 2 pairs are used in separate rooms. For those who have the Move already I’m sure the sound is really good? But those who have it paired with a Sonos One or One SL how does it sound in stereo? It would seem like the Move has a bigger sound than the One speaker when it’s used separately? So when paired I would think the Move is louder than the One? Also I’m thinking of the One SL over the Sonos One. I don’t need voice activation when the Move already has it. Plus I turned off voice activation on my Sonos One already. I don’t use it period. 

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Airgetlam
4 years ago
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AbarmashContributor I
asked in Advanced setups
Group Move and One SL

I recently added a Move to my One SL setup. How do I group these 2 speakers so that I have the same music playing from both speakers? Ideally via Airplay, so I can choose this new group when choosing a speaker to play the sound from. Thanks!

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Airgetlam
4 years ago
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dudeviperContributor I
asked in Advanced setups
Stream audio from Android TV to Sonos One SL

Hi, I’ve become a happy owner of my first Sonos One SL speaker, really enjoying the beautiful sound that it capable to give. And it would be great to use it as a speaker for my android tv box (MIBOX 3).I also have google nest mini, which one i could connect thought bluetooth and it works amazing, but the idea was to stream sound to Sonos speaker. I was trying to set Sonos as default speaker (through google home app) but it was reproducing on Nest mini. Does anybody has an idea how to stream sound (i used to watch movies on MX player on MIBOX) to Sonos One?

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Rowena B.
4 years ago
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JpappyContributor I
posted in Advanced setups
Sending Xbox Series X audio to Sonos Arc

Hey folks —i am struggling to get my arc to play game audio from the new Xbox. I have a unique and perhaps uniquely annoying set-up, so perhaps its impossible but I figured I’d ask here.  My set-up is Apple TV to ceiling mounted projector + arc. I am sending the Xbox signal to the projector with a wireless hdmi transmitter, but since the projector has no speakers, there is no audio. I tried to send Xbox audio to the arc by installing an hdmi audio extractor between the Xbox and the transmitter with an hdmi cord patched directly into the arc from the extractor’s audio only out Jack. But it didn’t work.  any ideas for a working solution here? I’m totally stuck. 

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J
4 years ago
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Brammers69Contributor I
asked in Advanced setups
Sonos boost on s2

I upgraded to the sonos 2 app and my bridge was incompatible, then I changed Internet provider and now I'm left with 4 of my 5 speakers connected, I've just bought the sonos boost and connected it to my new broadband, it has installed straight away but nothing will connect to it, my 4 speakers are now onto my new network and all of a sudden my boost has disappeared and nothing seems to work to get it recognised, and I still don't have my bathroom speaker connected. This should be simple but is stressing me out. 

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Ken_Griffiths
4 years ago
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scottyrobContributor I
asked in Advanced setups
Sonos speaker on different WIFI to phone (2.4 & 5ghz)

Hi, I’m new to the Sonos ecosystem 1 x playbar2 x sonos one’s (with akexa)So far I’m loving the compatibility but I’m unsure how AirPlay works when my speakers are connected to the dedicated 2.4ghz network and my phone is connected to the 5ghz network? Both networks are completely independent [xxx(2.4) & xxx(5)] so they are distinguishable. Whilst this is the case I’m still able to AirPlay without an issue. So I’m wondering how my phone is picking up the speakers to AirPlay when they are on two completely different networks? it goes against my understanding of wifi networks and internet security?Hence my question. 

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ratty
4 years ago
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wgeithnerContributor I
asked in Advanced setups
Sonos One became invisible in AppleTV AirPlay sound options

Up to yesterday I was able to connect to a pair of Sonos One via Airplay/Wifi (same network) from my AppleTV 4K and used the Ones as Speakers for movie sound - worked fine.Since of today, the Sonos speakers are not visible any more in AppleTV's "audio and sound" setting. As I have in total 4 Wifi Access Points in the house, I played with them too. The Sonos connects to one, the AppleTV to another. However, all devices are in the same subnet.I can stream to the Sonos speakers from other Apple devices in the Network via AirPlay without problems.Any idea? How can I check what could be wrong?

67712
W
4 years ago
AL2124
AL2124Contributor I
posted in Advanced setups
Play:1 as upnp renderer.

Hi everybody!I'm trying to integrate Play:1 as upnp renderer in a multiroom setup based on Logitech Media Server.Everything works fine except that Play:1 hangs on all AAC Internet radios and returns "Unable to play 'xxxx' - the song is not encoded correctly" on screen and Sys error log.One solution could use the transcoding function of the upnp plug-in in the server, but….I understood that Sonos supports MP3, AAC and WMA audio formats for radio, so I wonder where the problem could be.Please help.

4506
AL2124
4 years ago
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