What to get

Hello, I am reviewing/seeking a soundbar that has some synchronization control over the incoming signal. I would like to be able to connect, via RCA jacks, a line level audio-only source such as a guitar emulation device or an optical to RCA audio converter coming from a standard HDMI equipped television. I’ve noticed when I played around an earlier version of the Sonos One amp that there is a delay from the time I dplay a chord on electric guitar going through a digital amplifier line level out via RCA then through the Sonos and ultimately out the speakers, that there is a considerable delay. The other scenario is connecting 10 year old HDMI digital television and feeding the audio output (via optical) through an optical converter to RCA and into the Sonos that the same delay is noticed. Is there anything on the market today that has some audio delay adjustment perhaps in an app, to remediate this delay of the incoming component signal? Thank you

Hi guys,my current setup is a 2016 Sony TV (xd49xd7005TV) +new AppleTV 4k (6gen): my TV has an ARC output, but no eARC. It supports up to Dolby Digital plus (no ATMOS).I’m thinking to add to this setup a Sonos Beam (2nd gen). I was just wondering how to connect the whole system. Should I connect Apple TV with my TV through HDMI and then my TV with the BEAM through ARC (using a regular HDMI cable)? Or should I do it some other way?And what sound will get out of it? Will it be Atmos? Dolby digital? Or even less? Thank you! Bart 

Hi - I am working on a market/coffee shop setup in a 3000 sq/ft rectangular room.  Looking to have background music in the space.  What kind of setup would you suggest?  

I am in the beginnings of an extensive remodel and planning to use Sonos for home audio.I will have in ceiling speakers in one bedroom, kitchen, and likely the living area (which is in the same open area as the kitchen. i will also have a pair of outdoor speakers in a covered porch.If I desired to play different audio in each of these zones, then the speakers would have to be connected to different amps, correct? In other words, if the bedroom and living room are on the same amp, they would only be able to play the same audio right?

My returns parcel is being sent back to sender via UPS why? I have printed off the returns label and put the customs paperwork in an envelope and stuck it to the parcel.UPS haven’t given me a reason.Deric

Hello,I’m actually using a Sonos Connect to have the sound of my other Sonos material (Sonos Amp and Play:1 1st gen so no Airplay 2) on my old Yamaha home theater amp.I can’t figure it out if I will still need the Connect if I upgrade my amp for a model with ethernet/wifi/DLNA. Could someone enlighten me on this point?Thank you

I can’t figure out the best solution for new pool area.  Speakers can be located under a hard roof pavilion so no exposure to sun/rain/snow but humidity can be significant in the summer. Pavilion has electric but is located about 100 feet from where I could place a Sonos Connect or Amp in my basement and wired to passive outdoor speakers.Is that too long of a run?Keep in mind I have existing passive outdoor speakers about 50 feet from other side of pool opposite pavilion. Those are on and below my deck with a short run (5-10 feet) just inside the foundation wall. Would the human ear notice a timing difference if playing music from both the pavilion (100 foot run) and deck (10 foot run)?

 I have an S1 system that I’d like to keep as S1 (x2 Play 1’s and a Connect) I now need a PlayBar and would prefer not to buy secondhand. If the refurbished PlayBar from Sonos ships with S2 then is it possible to revert to S1?  Or, does it in fact ship with S1??Thank you in advance!! Steve

Hi all - I have a question regarding integrating my B&O system into my Sonos network.Currently I have a Sonos Playbar in my bedroom, and a Sonos Move in the Kitchen. I like being able to link them together to play music throughout my house. But in my living room, I have a B&O Beosound 9000 wired to B&O Beolab 8000 speakers. I’d love to be able to get these linked into the Sonos system somehow. I’ve been looking at Port and Amp and trying to figure out how that could work, but confused as to which product (if either) to buy, and how to connect them to the 8000/9000. My aim would be to have the B&O system function as if it was a Sonos product on my Sonos network - i.e. stream to it from my phone, link and de-link with the Move/Playbar, etc. Also, will the Move/Amp be able to auto power-on the B&O system and what adapters/cables do I need? Many thanks in advance!! 

All sorted now no need to respond thanks! 

Hi Everyone, I currently have a beam with two One SL set up as surround sound. I am looking to add a sub though am faced with a dilemma. I have two dumb speakers that were a gift from my father that I would like to also utilise. Given that a Sonos Amp is the same cost as a Sub, I am considering buying that instead and purchasing a 3rd party sub to go with it. Will the Sonos amp allow integration of the dumb speakers as front L+R giving me 5.1 surround? And will the 3rd party sub work as well in the system as a Sonos sub would? Has anyone got a similar set up? I assume using the 5.1 through the dumb speakers would prevent TruePlay, is that going to be noticeable? Am i better off just sticking with a purely Sonos set up as 3.1?Cheers,Lee 

I purchased my Sonos a few months ago and it started making a blaring noise out of no where. It was so loud to a point it would wake us up in the middle of the night. After going back and forth with their support (I had to send video evidence). They agreed to ship me another unit.  Since I had originally thrown away the box that came with it, I paid over $40 dollars to get it packaged by UPS. The return Unit I received came in a tattered box and was moving while in the box and they also did not ship the power supply which they were adamant that I ship back with them. I’m taken back at the way this was sent to me being that his is a $800 unit. 

 Buon giorno…vorrei comprare delle casse da incasso a parete…vorrei sapere se sono Wi-Fi…

Hi all -I’ve done a lot of research and read many articles, but still trying to figure out the best way to set up my home theatre surround sound.  I purchased a LG HU810PW Cinebeam projector and will be displaying that on a 110 inch Aeon Elite Screen.I’m thinking of purchasing the following hardware for the surround sound:Sonos Arc Soundbar Sonos Subwoofer 2 Sonos SL speakersAdditionally - I don’t have cable or Direct TV.  We have amazon firestick that I think I would just plug into the projector itself once I set all this up?Went to an electronic store and they said all those speakers should jsut be able to connect to projector via Bluetooth.  Is this accurate?  Want to make sure based on conflicting articles I’m reading before I purchase all of this stuff.-Dhrumil 

Was looking to incorporate in wall subwoofers throughout my home. I will have several rooms with ARC playbar and sonos amp powering the in ceiling speakers. It’s my understanding that if amp is not front speakers then you can not use third party sub? You have to use sonos sub?

Hi all after some advice.I currently have the following home theatre setupArcSub 2x play 1I am now looking to upgrade to either Two sonos 5 to replace the play 1sOr A second sub Any advice on what would be the better option?Update notes sorry adding more to the storyI mainly use for movies I run a 4k bluray player and still buy movies in 4k. I am trying to work out with the Dolby Atmos if I will get more benefit out of the 5s or a second sub

Hello, I have a quick question.I explain to you, I have:a sonos beam .2 second generation play 5 sonos.And the 3rd generation subwoofer.The beam is placed below my television.The 2 play five are in front of me on the left and on the right of my television.* I would like to buy, add behind my head, 2 sonos one (1 rear left and 1 rear right).I would like to know if all the speakers will work well together in a surround system ??Thank you for your answers.   

Hello, I have been using Sonos products for quite some time. Currently I own a Playbase, a Sub and 4 Play1/One. I would like to change the setup to a single room in the future, with 1 Arc, 1 Sub & 2 Fives.The Fives would be surrounds when watching TV.For music playback I would like to not have sound coming from the TV area. Can the Arc be muted while playing music? Anyone got experience with similar setups? 

Hi there I'm considering swapping my move and roam in for 2x ones and something else due to having trouble with the new in wir d products and my wifi just a pain and don't need them would rather a couple wired ones is it possible to swap? Don't have boxes for them but have receipts, brought online from Sonos themselves.

Having just spent another hour and a half trying to find a solution as to why my Sonos speaker randomly stopped working, then downloading app updates,rebooting, unplugging, replugging, resetting forgotten passwords and still not being able to play music like I was at the start of the day….I am wondeing if anyone can recommend a good wireless speaker to use instead of the ridiculously expensive good for nothing Sonos speaker I have? 

Patrick Spence mentioned early in the year either in an earnings call or interview that they were going to release two new products this year. So I guess I am just looking for clarification as to what those new products officially are and if we can expect anything else. By my count we had this year:Roam Ikea Picture Frame Speakers?? Beam-Gen 2?? Ikea Lamp Speakers-Gen 2 (not officially released yet I believe)??Do we know what is the second product? Or is their something else, that “one more thing...” I personally am of the camp that wants a set high end over the ear headphones.

I have 2 Play:1’s and I want to connect them to a Vizio Smart TV. What do I need? Connect, ConnectAmp, Soundbar? Thanks. 

Can someone please let the customer base know when Sonos plans to get their supply chain issues resolved.  Common sense should have hit someone in the front office knowing the simple fact that when everyone is stuck in their houses, miserable, they are probably going to look to products that are going to improve their mental state.  Number 1 on that list is music and TV!  Perhaps it is time to begin manufacturing products on this side of the globe?  You moved your manufacturing from China to Malaysia however China is still controlling that supply market.  Actually China is controlling our entire country as well.  I own a custom AV installation company and we currently have 15 jobs waiting on your products to get completed.  Without them we can’t get paid- How about ramping up production before you lose your loyal following! 

I just bought the Arc and two SL1 surrounds. I’m happy with the TV audio but music lacks both the high and low definition that you hear with a wired system and amp. If I replace the two surrounds with a single Five speaker might that help? Also, can I adjust volume on the Five independent of Arc while listening to music? My living room is 18x 20 with 20’ ceilings.

I have a Beam used only for music - ie playing YouTube music.  I’m happy with the quality of sound but would like it to be louder. What’s the best speaker/s I could add to it to make it louder? Thank you.