If i upgrade my play 5 gen 2 do I have to throw it away / trade it on or will they now let you continue to use / sell it on.
Answered
Upgrade
Best answer by melvimbe
You can continue to use your play:5, sell it, recycle it, as you wish.
Here’s more details about the program.
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You can continue to use your play:5, sell it, recycle it, as you wish.
Here’s more details about the program.
Danny
Cheers Danny,
I phoned Richer Sounds earlier and they are still asking for the play 5 to be left with them for recycling which is just a crazy waste of a perfectly good piece of kit
Cheers Danny,
I phoned Richer Sounds earlier and they are still asking for the play 5 to be left with them for recycling which is just a crazy waste of a perfectly good piece of kit
You apply for the upgrade credit through Sonos, not through a retailer. I could wrong about this, but I believe you can only use the credit at Sonos.com as well. Not 100% sure on that.
It could be that Richer Sounds has their own upgrade/recycle program unrelated to Sonos upgrade program?
Hi Danny
Richer sounds are a Sonos partner so offer the same as on the Sonos site, but it seems the instruction to not recycle the product has not filtered down to the stores
+24Hi Danny
Richer sounds are a Sonos partner so offer the same as on the Sonos site, but it seems the instruction to not recycle the product has not filtered down to the stores
If any store is this ignorant about Sonos policy I would not recommend giving them any business.
Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
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