Voice control and smart home

I have a Beam + Sub + 2 Surround speakers (Sonos Ones). My TV (with its Beam) is installed in a lift cabinet. When the TV is off, the TV and the Beam are lowered deep inside that cabinet. Since the voice assistant defaults to using the Beam’s microphone and speaker, it becomes difficult if not impossible to use Alexa when the TV is off, buried in my lift cabinet. Having two Sonos Ones sitting there, each capable of providing Voice Assistant function but disabled by default is quite frustrating.Is there a way, in a surround configuration, to select the microphone and speaker that the Voice Assistant uses rather than defaulting to the Beam?

Hi,  I have searched the community but not found quite the same issue. But similar problems with alexa and music stopping had me following the advice on resets, the general troubleshooting tips etc. The help from UKmedia.  I've been through all that and cannot fix this. What happens is this.  I have Amazon music which will play fine for a while when controlled by Alexa but will always at some point stop and freeze. The alexa app will show the song as having stopped with a large negative time left and the only way to unfreeze is to jump tracks in the alexa app.  When playing from Sonos app this never happens. So it makes my voice control pointless as I always need to have my phone handy.  Any help on this would be really appreciated as I've tried every kind of reset, etc and can't get rid of it.  Amazon tech line don't have anything other than reset to offer.  Thanks  

Buenas noches. Alguien me puede colaborar instalándole alexa a mi sonos 5. Ya intente cambiando la región pero me sigue saliendo que por restricciones no se puede 

Bonjour,Depuis hier, plus de flash de France Info en demande à Google Assitant les news / les infos. Idem dans ma routine: pas de lecture de contenuCette source d’actualités a toujours bien fonctionnéQuelqu”un à ce problème?

I have Google Assistant Set up on 3 speakers. 2 of the 3 play a ding after I say “Ok, Google”. The other doesn’t. Surely there is somewhere I can control this. But where? I’ve looked all over the google home and google assistant and Sonos App.

Hi there,I currently have a Play:1 and am thinking of getting a Beam to be used with my Vizio TV, but I just discovered my TV doesn’t have an HDMI-ARC port. From what I understand, I could still set up the Beam through my TV with the included adapter but I wouldn’t be able to use Alexa to control the TV. That would be okay with me, however, does that also mean that Alexa wouldn’t work at all through the Beam? For example, if I set up the Beam to be on the same network as my Play:1 and my TV is off, could I still activate Alexa on the Beam through voice commands and have her play music from Spotify?Any clarification on this topic would be helpful and please just point me to another thread if someone has already asked about it! Thanks!Kyle 

I have had the Sonos Beam for around a year now and been using it via ARC to an old Samsung TV. In addition to this I have 3 Sonos One around the house, and a Sub used together with the BeamThe Beam works perfectly via ARC for TV sound, but I have an issue with the Google Assistant. I am able to turn OFF the TV via google voice commands, but when trying to turn it ON nothing happens (the Beam light blinks for a while and then stops).Strange thing is that if I issue the turn ON command to any of the Sonos One speakers around the house, it works and the TV turns ON!Just got a new LG TV (65NANO956) and was hoping the issue would disappear, but same thing happens. Sonos One speakers can turn on the TV, but the beam does nothing (all other commands like “turn off”, works).System is setup via SonosNet, and the Beam is the access point.Any suggestions to what might be happening here, as the TV evidently does support turning on through the Google Sonos integration as seen with the One speakers

I have 3 Sonos speakers (one beam, two Ones) with Google Assistant enabled in all of them. Each of them has a name (Living, Dining, Kitchen) and I have made sure that under the Google Assistant settings, ‘Default music speaker’ each one of them has been chosen, respectively. When I say “OK, Google, Broadcast <message>” I get the response “looks like there aren’t any other speakers connected on your home network so I can’t broadcast your message.” When I try the same from the Google Assistant app or the Google Home app on my iPhone, it just searches the web for that phrase. When I try the same from the Google app (so, not the Assistant, not the Home, just a third app, the Google app) it works! I have removed the voice service from all of them, delete the Google Home app and re-installed, re-set the home, but still the same. Any advice?

When ever I ask to play music on the Arc via Google Assistant I get the response "I cannot do that here, but you can ask me to play it on one of your other devices."Out of several Sonos speakers that are GA enabled this is the only giving me this issue.I have removed and added GA many times.  I have done a complete reset on the Arc at least 3 times.The amount of issues with GA and Sonos speakers ever since going to S2 is getting beyond ridiculous now.  I'm just frustrated with dealing with these issues. When I get one fixed, soon there is another bug. Any ideas what to try next? 

I can’t get Alexa work with my Sonos Amp. Any help on how I can link then?

I found a 2 year old thread where the Sonos people said they were “working on this”.  I guess they must work pretty slow.  Anyway here’s the old thread:https://en.community.sonos.com/amazon-alexa-and-sonos-229102/alexa-voice-volume-too-loud-6798465Maybe a new thread will get them to actually do something? What the heck is up with Alexa on the Sonos in general and the Sonos Beam in particular?  So I’m listening to TV.  Everything is fine.  I say “Alexa what time is it?” and she SHOUTS “ITS FREEKIN 10 ‘ CLOCK!” at the top of her lungs causing the dogs to start barking.OMG!  I can’t use Alexa on the Beam if she can’t learn to use her indoor voice.  How did this thing even get to market like this?  Have any Sonos engineering people ever used Alexa on a real Amazon Echo device?  She doesn’t scare little children and cause plates to fall out of the cupboard.  She sounds normal.  And if she’s too loud, you can turn her down.  Music and Alexa are always at the same volume.  Everything works fi

I had to implement a second Sonos system due to adding a Five and Arc (S2 only) to existing Sonos S1-only speakers.When setting the speakers up in Alexa one can only choose a single system.It would be very useful to be able to include more than 1 system. Sonos could do it by either a) allowing selection of more than 1 system in the existing Alexa skill, or 2) adding a second skill (Logitech does this for its Harmony remotes).

While watching TV our Alexa enabled Sonos sound bar periodically responds to tv dialogue interfering with and muting the program. How can I stop this from occurring

A few weeks ago, Google made YouTube Playlists work on Google Assistant devices. While it's great that I can now request and listen to YTM playlists on my Nest Hub and minis, it broke being able to play playlists from YouTube music on all of my Sonos devices. Sonos One:"Play Lady Gaga" -> "Playing Lady Gaga on YouTube Music" (= no problem)"Play Current Favorites" -> "I also need to know which device to use""Play Current Favorites on the Bathroom Speaker" -> "Sorry, I can only play videos on devices using Chromecast or on cast enabled devices" Nest Hub"Play Lady Gaga" -> "Playing Lady Gaga on YouTube Music" (= no problem)"Play Current Favorites" -> "ok, your youtube music playlist called Current Favorites. Here you go" (= no problem) Nest Hub with Sonos Play:1 as default speaker"Play Lady Gaga" -> "Sure, Lady Gaga from YouTube Music. Playing on Bedroom Sonos" (= no problem)"Play Current Favorites" -> "I can't do that here but you can ask me to do that on one of your

Hi all, struggling with a new Move speaker using google assistant. We’ve got a Sonos one which works perfectly, and a new move that I’m struggling with the voice control.  I’ve got to really shout at it to make it do anything other than tell me the time, I’ve got a clock for that!   Have I missed a setting for the microphone sensitivity?   Tried both on Alexa, but can’t get either speaker to respond to voice commands to play music.  It says it’s playing, but doesn’t.  This seems to be more an amazon issue looking at various forums. Any advice appreciated.

Can you group Sonos Ones in stereo with Sonos Beam Sound bar?

I have a new Sonos One (2nd Gen) Ethernet connected and an Amazon FireTV Cube (2nd Gen) also Ethernet connected.  Both are connected to the same hub (and hence - the same router).  I can control the Sonos One from my FireTV Cube.  I also have an Ethernet connected AppleTV (3rd Gen) which can drive the Sonos Sound via Airplay 2.What I want:  FireTV sound to be heard from the Sonos One.I don’t know if this can be supported.  I have heard that BlueTooth is a possible mechanism, although I don’t see much talk of how to configure that on this site. Anyone else with this request?

Considering buying a Sonos Arc to go with new TV. Only Sonos we have is a Sonos One speaker in lounge which we use with Spotify & Amazon Music. We use a Amazon Echo dot 3rd gen to control it, works better than Sonos mic. The Sonos one will be put in another room. Can we still use the echo dot to control the Arc. Yes I know the arc has a mic, but the echo dot by were we sit works great. I may add a Sonos sub later on next year,before it gets mentioned we are not interested in surround sound at all. I'm buying this online as no Sonos dealers near us. Any help or advice appreciated.

And I see here that in 2018, 2 + years ago, SONOs was working on a fix.  Anyone know the status of the FIX?  Thanks.

The microphone feature is not working on my new move.  Any idea how to fix?

My Sonos no longer plays my Apple playlists when I ask Alexa. This started happening last week. Any fixes?

All, I got a new LG TV 65inch AI Thin Q 2020 and just connected my Sonos Beam speakers which worked well with an older version of LG TV we had. I am able to connect Sonos to TV using the app setup and simpInk is turned on. However, I don’t have any sound output from TV to Sonos speakers. I have followed all possible comments from the forum but without luck and it’s getting really frustrating. Does anyone have an idea why this is happening and what can I do to get the speakers working with my LG TV. Thanks.

I have several Sonos products including a pair of Play 1s with which I am happy.   If I want to include voice control what do I have to do ?   

I have had 2 Play:1 speakers for a while and have been controlling them with an Echo Dot. I added a Sonos One and decided to move to all Google Home devices after reading Sonos finally integrated with Google.  I added the Google Assistant as a Voice Service in the Sonos app. The Sonos One now answers to ‘hey Google’ and all 3 of my Sonos speakers showed up in the Google Home app. I can get music to play from Amazon on any of my Sonos devices using the Sonos One or any Google Home device. However I cannot get music to play from Spotify (the default). It says ‘sure’ and ‘here you go’ but nothing happens. I called Sonos and was told there was currently a known issue but not seeing anything on https://status.sonos.com/ Anyone have any suggestions?    

Hello, i have a Sonos Beam with Amazon Alexa and i have a problem that my girlfriend has to say “Alexa” four-times etc to get recognized. I dont think that she says it wrong, it seems that Alexa just not recognized her voice? Is it possible? I wanted to create voice profiles for me and her but on Beam it is not working, neither on iPhone or iPad through Alexa App.Can you tell me what we are doing wrong?