Voice control and smart home

Hi,So I’ve just set up my Sonos system in my new apartment. It’s a Sonos Bram and Sonos One (Gen2). All is working smoothly. Have added music services and all that without any issues.Then I’m trying to add Google Assistant to my speakers. But once it just jumps over to the Google Assistant app and after I’ve successfully login, the Sonos page (inside the Google Assistant app) tells me to register my speakers to the account I just signed into, and until then Google Assistant can’t be added to my system.Here’s the thing. It’s the correct account and when I log into the same account here on Sonos.com and view my “System” both the speakers are correctly registered.What the hell should or can I do to get around this? The curious thing is, that the text where it says I need to register my speakers talks about Alexa. Could there maybe be an incredible annoying bug in Sonos system?

Hi, Has anyone else noticed the performance of Alexa on Sonos products has been deteriorating in recent months? It now seems to have got to the point where the smart assistant is almost more trouble than it is worth on the platform. I’m not sure how these things break down and who maintains the Sonos / Alexa relationship (Sonos or Amazon), but it would be handy to know so I can feed back in to the right place. We are finding that she responds to her initial wake word, but more and more is then simply going quiet and not responding to the request or specific query you have voiced, so you have to wake her again and ask the question for a second or third time, which gets frustrating. There are also some skills that are not working particularly well, specifically Amazon’s own Audible skills via Alexa on Sonos. The Audible app appears to work fine on my son’s Echo speaker, so it seems to be an issue with the Sonos branch of the skills specifically. Alexa on Sonos doesn’t seem to recognise t

can I disable the "mike is muted" and "mike is back on" message from google when I switch the mike on and off.I want silence

I have 2 rooms with Sonos equipment in.  Let’s say I had to upgrade to the S2 app in this room to get everything working (which I did).If we now turn to another room, in this room I have only one Play:1.  I’m putting this speaker on eBay.  I have 2, new speakers, a Sonos One and a Sonos One SL.  I’m assuming that I will obviously need the S2 app for these 2 speakers in another room?How do I connect these 2 speakers together and add Alexa in this room?ThanksHB

I just setup my Port to my AV receiver.  Through the app, I named it TV Room.  I added the Google Assistant and now I see “TV Room” (my Port) listed in Google Home.  In Google Home, it is listed as a Speaker, but I am unable to add it to any of my existing speaker groups.  I can have Google play music from Spotify thru the Port on my receiver but I don’t know how to have it play music from the port to my speaker groups.  My groups are either Google Home Mini’s or Chromecast Audio devices.  Additionally, I have my home music located on a NAS and the app plays that music just fine, but, I cannot figure how to have google to play my music from my NAS through the port.  Whew!  And that was just my first post.  Thanks for any help.  Ralph.

I have sonos all over my house and Alexa does not have a service in Greece. If i buy a product like Echo Dot will i be able to give voice command to Sonos and play my music from APPLE MUSIC and not Amazon music? is there another product i can buy so i can give voice commands to sonos in Greece and play my APPLE music??? Thank you in advance!

I’m interested in buying a Sonos One, but this is critical to my enjoyment of it. Thanks in advance for any advice.

Explain to me like I’m an idiot why Google Assistant isn’t available in certain countries. Why can’t it just be “switched on”. I live in Japan. I get why maybe Japanese language support isn’t ready but for those of us that are happy to communicate in English, why can’t we have the option?

In my living room I have both my TV, with a Beam for sound, and my hi-fi (turntable, amplifier, passive speakers). I’m looking at getting a Port or Connect for my hi-fi to both stream music to the system from Spotify and also to integrate the turntable into my multiroom system.I want all music to go through the Port/hi-fi, and all TV to go through the Beam. So my understanding is that I would just create two ‘rooms’ - one for TV and one for Music?What I’m unsure about though is the Alexa integration. The Port obviously doesn’t have Alexa integration and the Beam does. I can connect an Echo device to the Port, but having two voice devices in the same room could be annoying.So, is there a way of setting things up so that if I ask Alexa through the Beam to play music, it plays on the hi-fi instead? Or would I need to disable Alexa on the Beam and connect an Echo device to the Port, and use that for all voice-control in this room? Or something else?!

Using Google Assistant [ga] I turn off the TV, then ask to play music on Spotify and Beam always asking me if I want to play on TV!?! I say NO NO NO and nothing happens. I have to use the app to listen to music. Very annoying. Anyone knows a solution to this? Thanks.

I’ve seen there’s a couple of similar topics about web radios not launching from TuneIn, but none fits exactly my problem. I have a Sonos One SE with the Alexa voice control. I’m based in Spain, and have used the command “Alexa play X on TuneIn” for a long time (I can either say it in English or in Spanish, and it works). But three days ago, every time I ask the same command, I get an answer like “The station X isn’t available right now on TuneIn” (well, Alexa says it in Spanish, literally “La emisora X no está disponible en este momento para TuneIn”) So it seems the command is recognized, because the name of the station is said correctly. I have another Echo device and the same command works perfectly there. Launching the station from the Sonos app on my phone also works. The problem happens with stations from my country (like “RAC1” “Cadena COPE” or “RNE Radio Nacional”), so it shouldn’t be a matter of regional restrictions. The only station I’ve managed to launch is “CNN en Español”

Hello, I’m facing a weird problem. I’m having Alexa enabled on my Move, my Arc and two Play:1. Alexa is working perfectly fine on the Move but neither on the Ones nor on the Arc. After saying “Alexa” the sound appears and after telling it “play radiostation x” it confirm “playing radio station x from tunein” but then nothing happens. As well, I have a skill setup for my favorite radiostation. After saying “play radiostation y” the skills start, the welcome me on their station and then - dead silence. All of this is working perfectly fine. Facts in reagards to the system:3x Play:12x Play:One1 Sonos Arc with Sub 3 and two SL as surround1 Move Of course, the latest software update is installed, controller up to date. WIFI/Router has been rebootet, no settings changed. If unplugged the entire system and bootet it up beginning with Arc and ending with the Move. If completely removed Alexa from all speakers, rebootet the entire sysem, setup Alex again - exactly same issue.  Anbody got a clue

A weird one, but we use the Google Assistant on our Sonos One to regularly set timers, but now - no matter what time we ask for - it only sets a one minute timer.So in response to "hey Google, set a 10/20/30 minute timer", we get "1 minute timer starting now" We can ask Google to add to the timer, and it does this absolutely fine, but the initial request just isn't working. Oh and if we ask it for a 1 hour timer, it sets that up fine too. Has this happened to anyone else? Anyone know a fix?

Hello!I have 2 sonos one which i struggle with.I want to use my google hub to (Voice) control the two speakers. I want the two speakers to be synconized, so that i Can hear the same music in both rooms.How do i do that?

I have a Sonos Beam in my bedroom and a Sonos One in my office.  If I am listening to music in my office and my wife asks Alexa something on the Sonos Beam, my Sonos One mutes.  How can I fix this?  This doesn’t seem normal.

If subscribed to Tidal music streaming service, you can link up to Sonos in the Sonos app, and you can add it to Alexa via the Tidal skill. There is no option to add it to Google Home, and apparently that’s because it is not supported.No problem - my Sonos One stereo pair runs Google Assistant, but I have an Echo Dot sitting next to them, and it’s set to use the Sonos speakers as the default music output and Tidal as the default music service, so I can just say “Alexa, play (title)”, and it plays from Tidal on the Sonos speakers.But if I say “Hey Google, play (title) from Tidal”, it thinks for a long time with the light flashing (7-8 seconds), then says “Ok, playing (title) on Tidal… Sorry, it looks like Sonos isn’t available right now.”Probably the issue is simply that Google Assistant doesn’t support streaming from Tidal. But the response is misleading, and indicates a deeper bug that I’ve noticed before, that the error “Sonos isn’t available right now” is frequently offered as a gen

I have Sonos One with Alexa set up, and see this issue:In Sonos App, go to Settings - System - <your speaker> - Volume Limit - set to 35% Say “Alexa, set volume to 2”. Alexa sets volume to 2, all good here. Say “Alexa, what’s the volume?”Alexa says: “Device is at volume 4”.Can this inconsistency be fixed please?

For some years with my set up of an Echo Dot and a legacy Sonos Connect I have been able to ask Alexa to play any radio station and it will play on the Connect in the same room, except for BBC radio stations which would only ever play on the Dot. I had to create some trigger processes on IFTTT to get round this to play BBC radio through the Connect  However today I asked Alexa to “Play BBC radio 6 music” by mistake instead of using the trigger command and found that after the usual BBC sounds pre-jingle was played on the Dot the radio station in question started to play on the Connect.Hopefully this is a permanent fix and not an error but has anyone else experienced this?I am in the UK and have the Sonos and BBC skills enabled in Alexa app. 

While my speakers are recognized in HomeKit, the available controls are limited.  Is it possible to control the volume through HomeKit?  Seems a basic functionality. 

After the last update of something, Alexa stopped playing NPR and TuneIn on my Sonos Playbar. Alexa will still play music. However, when I ask it to play NPR, I get the “I can’t find that station” same deal with anything through TuneIn. It worked last week. I tried reinstalling the Sonos app. I tried the Sonos S1 app, same problem. I tried removing and reinstalling the Sonos skill on the Alexa app, same problem. 

I’ve been having troubles with local radio stations in Canada for the last week or so.  Reproduction Steps:Speak into any Sonos in my home “Alexa play Boom 973” or “Alexa Play Boom 973 on TuneIn”Response “The station named boom 973 is currently unavailable”. The station itself doesn’t matter, all local stations do the same thing.  What does work:The exact same command on any Amazon echo deviceLaunching the same TuneIn station via the Sonos s2 app Troubleshooting:reboot the device reboot the network Remove Alexa services from the device and re-add disable the Sonos skill and re-enableBased on this troubleshooting as well as other posts here, I think there is something fundamentally wrong at the Sonos/Alexa integration level. I am located in Canada. 

We just got a Sonos Move. It supports Alexa fine. I can write a routine for it to Say something. I can write a routine that Announces something on all devices, and the Sonos Move will make the announcement.However, when I write the Announcement routine and get to select devices, the Move is not on the list. So I cannot select just a few devices to get the announcement on the Move - it has to be all devices.The other Sonoses we have (One, Beam) appear fine.Am I missing something? 

Just recently have been experiencing a problem using the Alex skill, where I have to almost daily disable then re-enable the skill to get it working.  I have several Amazon echo devices that I use and dedicate a Sonos speaker to, and a total of 3 Amazon accounts, which has not been a problem up unitl now.  It seems that when I disable and re-enable under one Amazon device/account, at some point I will have to do the same under another.  Again, all of this has been working great up until recently.  Note: I do have a Sonos boost on my network. Anyone else running into this, any fixes?  Thanks

I just got a Beam and the audio ducking when using Google Assistant is quite annoying. I understand that any currently playing media will have its volume lowered so you can hear the response of the Assistant, but this goes on for far too long after the Assistant has finished speaking. This also means it’s listening for additional commands, so it picks up any conversation during this period and tries to search for whatever is said which is frustrating. I wish there was a way in the Sonos app to adjust this. I used to use a Google Home Mini which would duck the audio for the response, but then crank it back up to where it was as soon as it had finished speaking. If it can be accomplished on a device that is far, far cheaper than the Beam, then I’m sure Sonos can make it work. 

Hi, everyone. I got my SONOS system in IKEA, and it works perfectly. I was just wondering what are the odds for us in Serbia to get Google Assistant services? Thank you!