I have a Beam in the lounge with two One SL’s as surrounds. Google Assistant works fine on this setup.
I have just bought the Roam and when trying to add the Google Assistant, it simply does not find the device. I have now tried it several times, both through Google Home and also starting within the Sonos app.
I removed Google Assistant from my Beam and tried again in Google Home, it found the beam instantly … but not the Roam. Ugh.
The Roam is on my network, I can play Spotify through it, I can add it to other speakers to play the same music concurrently (speaker groups?) … but I can’t add Google Assistant … as Google Home just cant find it! Frustrating to say the least.
Best answer by Corry P
Thanks for trying those steps.
At this point, it’s difficult to proceed without getting some information from the speakers themselves.
I recommend you make sure both Sonos and Google Home/Assistant apps are fully up-to-date and try rebooting your phone/tablet or try using another device, if you have one available. It may also be worth trying again with the RBW30 turned off, though this is a long-shot.
Failing that, I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.