Voice control and smart home

I would love to have Disney voices instead of Alexa and you could call out say hey Olaf from Frozen or Elsa, Mickey Mouse, and more! Make it more flexible instead of just the plain old Alexa voice and Google Voice be it female or male. Would like it to were you could do your own thing with the voices! 

I’m in the Netherlands. All accounts & devices are located in the netherlands. Factory reset done multiple times. Alexa was working before. It’s just not recognising my microphone and keeps saying Alexa is not available in your country even though I was using it 2 days ago in the same country..! Now I have a Sonos One that is basically just a Sonos SL..

Pretty sure with other google devices you can set the volume of the assistant differently to the music.  I like to turn my music up sometimes but dont like Google assisant screaming at me the next morning to wake up.  Any idea when this will be added?

Hello Guys !I use a few Sonos in my house (two five and a sub + four one) all the Sonos One have Google Assistant enabled with voice match to identify family members speaking.When someone from the family talk to Google Assistant asking to play music, the Sonos play using Spotify (music provider configured in Google Assistant) but it take the last account used in the sonos app.It should be great to identify the spotify account (or other music providers accounts configured on the Sonos App) based on the voice user that ask to play music : I suppose it is possible to identify the google account associated to the voice that is talking to Google Assistant then use this account to match the spotify or other music providers configured on the Sonos App to play with the good account. Maybe renaming the spotify account on the Sonos App to match the google address used by Google Assistant to help identify the account owner or something like that ?Thank you guys to make it possible 😉

I searched the help quite extensively for this issue but didn’t find anything. Nevertheless apologies if I missed something and this has already been answered.I noticed my Echo Spot is no longer controlling my ConnectAmp in the kitchen and on further investigation it seems it now thinks the Connect is a Roam. I have deleted it from the Alexa app and rediscovered it, it still discovers a Roam and won’t control it. I tried renaming it, that didn’t help.Here’s the thing, I did have a Roam for a couple of weeks but returned it as, to be honest, it was a bit crap, constantly losing connection and needing resets. It took ages to get it set up in the Sonos 2 app, whilst leaving all my other devices connected to the Sonos 1 app….so I am guessing this is at the root of the issue. I have, however, removed all the Sonos 2 stuff from phones and laptop.Does anyone have any suggestions short of me completely starting from scratch, removing all my devices from the Sonos app and rediscovering them? 

Hello, I have the new google chromecast tv 4k with the remote and I have 2 sonos one and 1 sonos move in my living room. I want to connect my audio system to google but unfortunately I only find a way to connect my move in Bluetooth to Google. I have seen people doing more complex manipulations to success to connect their whole system. Can anyone help me on this please ? :)  Have a Wonderfull day everyone ! Damien

Hi all,I have a Sonos Amp and a Sonos Arc and want to control them with a a Google Hub Max which I thought would be simple but it seems not to be.Firstly, the Sonos app only lets me add voice control to the arc (I know the amp doesn’t have that functionality built in). However I don’t want the arc to have voice control because it’s in a very close room to the amp and the Google.  Does anyone know if it’s possible to set things up in this way? I tried setting up the arc with voice control and then removing it - no luck. Even when I have both the arc and the Google using voice I can’t get the Google to control the amp. In addition when I try and speak to the Google the amp also answers from the other room with something completely different when I though they should be sync’d in some way.All rather frustrating in a first world way and makes me think it’s just not with nothing with Google/Sonos integration as it seems buggy and not a great experience.Thanks all.

I have a lot of Smart Home devices controlled by Alexa in my home in Portugal.I am now very disappointed to find that my newly purchased Sonos Arc does not have Alexa voice facility.Could anyone advise if the problem is with  Sonos or Amazon Alexa?Thanks.

I’ve outsmarted myself and need help! I thought it would be cute to have Men at Work play “Who Can It Be Now” when the Ring doorbell is pressed.  Now it’s driving us nuts and I can’t figure out how I set it up so I can stop it. I’m embarrassed to say that not only does the music play, the Hue lights come on and the Alexa devices all make it abundantly clear someone is at my front door. I know, it’s insanity. But if I never hear that song again it’s too soon. Please don’t judge, just help.

Hi,Been trying for days to get alexa working on my two Sonos Ones. It had been working reasonably well for a couple of years but recently tried out Google assistant (which I can add just fine) and now when I go to re-set up Alexa in Voice Services in the Sonos S1 App (Huawei Mate 20 Pro, v 11.2.12 - have also tried on another android tablet running the same version of the S1 software with the same results)  after selecting the rooms, I press the black “Sign in to Amazon” button but can’t get any further, only get the grey spinning wheel and then “There was a problem adding Alexa”I’ve tried:Everything from these two threads:Disabling my firewall Signing out of all other Amazon apps on my phone Disabling and reenabling the Alexa Sonos skill Removing the devices and re-adding them in the Alexa App Uninstalling and reinstalling the Sonos and Alexa Apps Power cycling the router and the Sonos devicesI suspect the issue is something to do with the Sonos app not launching the browser to allow

Ee hebben een arc een sub en twee sonos speakers de ene is een SL en de andere niet. Deze zou dus de google spraak assistent moeten ondersteunen maar zodra ik hem verbind met de SL speaker gaat de microfoon uit en die is niet meer aan te krijgen. De arc blijft het wel gewoon doen. Hoe krijg ik de spreker werkend met de spraakassistent? 

On the web it says yes, but the application tells me that it is not available in my country, do I do something wrong?

Dearest employees at Sonos,I can’t state how frustrated I got when I realized, after purchasing a pair of Sonos One (which a friend of mine brought from the US) and connecting to my place in São Paulo, that I could not use the voice assistant Alexa. The cost of the speakers was R$2.3k (which is the equivalent of two monthly minimum wages in my country), too expensive for it not to have this capability.I have seen many people desiring exactly that functionality in the forums here at your website. Therefore, I believe you have a market waiting for that update.Best Regards,Bruno

Hi,Today I bought an Ikea symfonisk. However, when I add it to Homekit, it shows up and I can name it and set the room and so on, but when I play music (tested with Spotify in Symfonisk and AirPlay) the ”icon” in Homekit says that nothing is played, and when I press to open Ikea symfonisk in Homekit it also shows that nothing is played. Also tested automations, e.g. Pause music when a lamp activates. But nothing happens. What is wrong?Ikea symfonisk is connected with wifi

Hi there!   I see there are a lot of related topics in the forums, but most are from a few years ago so I’m hoping that there’s an update or two that I can take advantage of.  Here’s the set-up I have in my house:3 Sonos Ones + 1 Sonos Roam in 4 different rooms upstairs 2 Sonos Amps controlling 2 different rooms downstairs (1 amp controls 2 in-wall speakers, and the 2nd amp controls 4 in-wall speakers + 1 sonos sub) Each of these 2 different rooms has one Amazon Echo Dot device used to control these speakers 1 Sonos Connect controlling a 3rd room downstairs (not set-up yet, but will be soon) One amazon echo device in this 3rd room as well I have a Spotify family account with 4 accounts - 1 each for me, my husband, and my 2 kids.  I’d like to be able to:Play a single stream of spotify music throughout the house and/or throughout multiple rooms (this can theoretically be done by grouping rooms together via the sonos amp and/or by grouping rooms together via the alexa app) - this works

What the title says. when i say ok google this is the response. I can't reach the internet right now check your modem and router connections and try again. I have had no issues with my system or google assistant for maybe a year. All of the speakers will play music through the app but none work with google.I have a my system connected wireless to a central netgear nighthawk 6700 on a 2.4ghz band both running on channel 1. no repeaters, no switches no mesh. I have 5 speakers with google assitant and none of them will connect.so far i have:updated the router and sonos apprebooted the router, modem and speakerschanged my wireless channel to 1 on the router and sonos appupdated the router to allow guests to see each other and access my local networkupdated my network in the sonos appremoved google assistant from a sonos One and tried re adding it. Google assistant then could not even find the device to add it. It did try to add to a different device that should have already had it, the ass

My Sonos one speaker does hear me say “Hey Google” (because it makes a beep sound when it does) but won’t respond with it’s voice and doesn’t do what I’ve asked it to do. It’s just complete silence after the beep. I’ve added the assistant through the Sonos app and added the speaker (and some HUE lights) to my Google home afterwards. When I say “Hey Google” whilst I have the Google assistant app open, I can make it play music through Spotify or turn on/off my lights. If the app is closed like it normally would be if you call for the Google assistant, it doesn’t respond. I don’t think this is how the Sonos speaker’s assistant should behave, right? Is there a fix? I’d like to use my Sonos speaker to turn on some music when I have my iPhone in my pocket.

I love Sonos products. The sound quality is great. However, I’m having some major problems with the Alexa compatibility. What I want to do is the absolute most basic of tasks for an audio speaker. I want to control the VOLUME, up or down, of all my Sonos One speakers jointly using the integrated Alexa voice assistant. I do not want to make 5 separate volume commands to change the speakers’ volume one by one.Now, I realize this was not possible 2 years ago, according to all the forum posts I’ve seen, but since almost 730 days have gone by since this issue was originally brought to your attention, Sonos, I’m checking in today to see if anyone has found a solution or if Sonos has written the 2 or 3 lines of measly code it would take to allow this simple and basic functionality.Is anyone there and willing to provide support for a customer who has spent in excess of $1,500 to bring your branded products to our entire home?Thank you, Ryan

I have tried many ways but it won't work :( it is very annoying as I have 2 Sonos One and 1 beam. I have to change the sound manually with Sonos App.Thank you for your help guys !

Has the low volume for alexa/google voice been fixed in beam gen 2  beam gen 1 has been no good for 12 months +

Sonos Roam added normally to existing Sonos system (several speakers/rooms - all good). Then enabled with Alexa - appears to go fine.Back to Alexa - all other speakers listed correctly as Sonos speakers (have Sonos skill etc) BUT the roam will NOT discover as a Sonos speaker!The roam is listed in Alexa devices as “communication” NOT as a Sonos speaker.Only the roam has this issue.Any ideas? TIA...

Until today, my Sonos system was very sadly unavailable to me for the past three months!  But, I am finally happy to be back in action.  One thing is puzzling me, though. I have the mic turned on for only one of my Sonos Ones.  So, I used to be able to just say "Alexa, play Sharp Dressed Man", and it would play it.  That is, I didn't have to say the artist most of the time.  If I add "by ZZ Top", it does work.  Not a huge deal, but just curious what I had added before or whatever that enabled that?  Sadly, I do not remember now!  I guess it was a couple of years ago when I set that up.  Thanks much in advance. 

If anything, this post is to vent my frustrations over the last week while trying to intergrate my SONOS devices with Google Assistant/Home.  I do not need support, as the stock answer of “Please submit a Report, yada yada yada, is getting no one anywhere on here or various other forums where this issue has been reported.  Also, I gave up and have successfully integrated with Alexa with no issues, no glitches, no bugs, just works!To clarify, I love my Sonos devices for their primary role as a speaker and as a music player.  The sound quality is superb and the integration with Spotify is flawless.  Having said that, Sonos needs to disable and remove from production the Goolge Assistant functionality until it works as designed!Yes, I have reset my entire network and devices multiple times!  Yes, everything works on said network and on said devices except for Google Assistant/Home integration.  There is nothing wrong with my network or my devices, everything else works, even SONOS with Al

After working fine for ages commands to Alexa for a Sonos Play:1 now just come back with “Sorry I’m having trouble, please try in a little while”Ive tried all normal fixes, remove/re-discover the Sonos device, disable/re-enable the Sonos skill, restarted the Sonos and even factory reset the Echo Show.

I always use Alexa to set the volume on my Sonos system (Beam, Sub and 2xOne SL) I usually ask her to confirm the volume once set, but now she is reporting it back incorrectly.So if the volume was set to 1 initially and I ask Alexa to set volume to 3 then ask “Alexa, what is the volume for living room?” She will advise that volume is 1, even though it’s set to 3 as she is now louder.Steps I’ve taken to fix:Disable and enable the Sonos skill in the Amazon Alexa App. Removed the Alexa voice service in the Sonos app and added it again too and powered off the Sonos beam. All to no avail  However, what I did notice was Alexa would confirm the correct volume level after enabling the Sonos Skill in the Alexa App or removing and adding the Alexa voice service in the Sonos app, it kinda acts like a reboot but if you change the volume and ask her to confirm it happens again immediately.