Voice control and smart home

Hello, I have an Amazon Echo Dot and tried to play music from my phone through bluetooth on it, which worked fine. Anything I played on my mobile would play on Echo Dot. If I add Sonos Play 1 speaker on Amazon Echo Dot, would I still be able to play anything on my mobile/laptop and the sound still coming out from Sonos? Mobile -> Bluetooth -> Amazon Echo Dot -> Sonos? This is for anything played on the mobile. Thanks!

Hey Everyone, I’m running the latest iOS app and firmware on my Sonos One’s. I noticed that sometimes Pandora’s thumbs up/down buttons are missing from the Sonos iOS app. I can still tell the Sono’s One’s Alexa to thumbs up/down, though. It seems that this happens when starting Pandora via Alexa and not via the Sonos app. Has anyone else noticed this?

I have purchased Sonos Beam and two Sonos Play:1. I have set up and registered the products on the Sonos account. I have set up Amazon Alexa on my laptop (using BlueStacks anroid app as our phones are not to latest spec). I can select and play music/Radio stations etc, and have surround sound from HDMI ARC from television. The lap top is wirless, so that implies that the wirless connection is working and also that the Play1 and Beam work. I have added the Sonos skill to the Amazon Alexa account, but when I try 'Add Device' a popup screen displays 'Discovery failed'. Please can anybody direct me to a step by step installation guide for the Sonos Beam with Alexa. Thanks

It won’t pause the TV, and it won’t pause music. If a song is playing and I say, ‘Alexa, pause’ she’ll either say she can’t or that she can’t find a device in my profile.

Hello, I asked Alexa to set a music alarm to a specific song with Spotify and she responded with “this feature is not currently supported on this device”. Is this a bug? Does anyone know how to fix it? Thanks in advance!!

My Sony KDL-40W2000 does not have ARC connection. When i use the adaptor cable to the optical connection on the Sky box things work fine until i turn the TV off - the sound from the TV continues through the Beam. Any ideas how to fix this.

Hey guys I'm looking at getting a couple of Sonos ones and a playbar. I currently have 2x Google homes in 2 different rooms. I plan on putting the play ones into different separate rooms also. I plan on keeping Google homes around until Sonos can take over with Google support. My question is, we often say to the Google home "hey Google, play blah blah on all devices". Then it will pay music on both Google homes in sync around the house. Will it also play on the play ones also? If so, would it Play on the playbar also? I can't seem to find the answer to this anywhere so hopefully someone in a similar position can help Thanks alot Andy

Every time I ask Alexa to control music in any fashion (start, stop, play, pause, skip, etc.) I get the reply “sorry, that device is online.” Ironically, the device in question is the Sonos One that is telling me it is offline itself. Every other command works, for example I have Lutron switches and Kasa plugs that work great. Any questions I ask Alexa get a proper response. It is just using the Sonos speaker with Alexa to play music through itself that is a problem. Does anyone know how to fix this? I’ve tried unplugging and restarting, unpairing the devices, uninstalling the Sonos skill on Alexa, switching wifi networks... nothing seems to work. Is it too much to ask for the products I purchase to work together as advertised?

Hi I am sorry to ask yet another question about having an Echo Dot play all sound or music through a nominated Sonos Play 1 speaker by default. I’ve seen plenty of questions about this but can’t find any definitive answer as far as I can see. Is this feature coming (some say Amazon will deliver it?) or not?

I used to be able to command Alexa to play say, Radio 2 from Tunein in Dining Room but since I got a new router I get the reply 'I didn't find anything called dining room that can play music'. On my Alexa app the Sonos speakers appear to be correctly set up as devices, and Tunein is listed as a music service but it won't let me set it as the default music service. Am I doing something wrong?

I've just bought a Sonos ONE and have two other old sonos speaker (ie not smart). I thought I would be able to control all three through Alexa, either playing one, two or all three at a time but I can't. Apparently I have either to just control the Sonos ONE with Alexa, and then the others the old manual way on the Sonos app. OR I have to group all three on the Sonos app and then I can play all three via Alexa. This is not what I understood from the advertising. Is there a way I can make my smart Sonos ONE with Alexa control which speakers to play via voice control?

I just got a Sonos One for Xmas with Alexa and I love it. However, I am a newbie and would like to ask Alexa to play a song, album or playlist from my fairly large iTunes library on my iMac. Can anyone assist me on how to do that? Thanks in advance.

I must be be being a bit thick, and this is obviously not a huge problem,but: Why can’t I make Alexa turn my Beam on by saying, ‘Alexa, turn on the TV’ like on the ads? I can say, ‘Alexa, turn off the TV’ and she will, but I have to say, ‘Alexa, turn on the lounge’ to turn the TV on? It took me a lot longer than you might imagine to work out how to turn it on by voice at all, I was shouting all sorts of things at her. 🆒

Got it plugged into the ARC and Alexa is working but it doesn’t control my TV. Does it not work with Directv? Thanks

I'm new to the Sonos ecosystem and purchased a Sonos One to replace an old Echo. So far I have really enjoy the music playback and quality of the sound. But compared to Amazon's Echo line, are the microphone significantly less sensitive on the One. Nearly 50% of the time I try to trigger Alexa in a quiet room (no background noise) and normal speaking volume, nothing happens. I would have to raise my voice repeatedly until I'm nearly yelling to wake Alexa. My old Echo in the same position in the Kitchen could be triggered with a mumbling voice, even with the water tap running. I've tried some of the troubleshooting suggestions on other threads by restarting or turning the mic on and off. Is there some settings or way to increase the insensitivity? As it stands right now, it's just not usable as a smart speaker.

I subscribe to Digital Interactive / Radiotunes and have added (using Manage > Add Radio Station) those streams (each with a unique URL that includes my paid subscription identifier) to my Sonos as "added radio station". In the Sonos UI, they show up under "Radio by TuneIn" even though they are not actually TuneIn stations. Now it would be nice if I could get Alexa to select those stations. I have been trying to give the stations unique names that don't match anything else in my library or any real station ("rhubarb soap" etc.) but apparently since these are not real TuneIn stations they are not found via the Alexa search interface. There needs to be a Sonos interface so that stations that have been added by the user directly can be selected via Alexa. If that means taking these added stations out of the TuneIn tab, then that might even reduce the confusion. Please, Sonos, please!

1. Will you be able to use the Alexa and Google assistants at the same time based simply on the wake word you use or will you only be able to use one at a time. I assume if you can only activate one at a time you would choose which one to be activate through the Sonos app. 2. With Alexa on the Sonos One you are prevented from making wifi calls the way you can with the Amazon Echo. When Google Assistant support finally arrives will you be able to make wifi calls using it the same you can with the Google Home? It wold be nice if someone from Sonos would reply even if it was just to say that we don't have answers to those questions yet.

I have a proplem with my recently bought Sonos/Alexa. When I tell Alexa to connect to Spotify it responds saying 'sorry that device is offline'. Similarly, when I ask it to connect to a radio stn, Alexa acknowledges request but nothing happens. Can anyone help me to solve this problem please?

Hello. The Amazon Alexa App will not allow me to rename Sonos speakers fully. I have a large amount of automated devices and do not want to rename my groups for example “my living room” “my master bedroom”. I want to keep my Alexa groups as living room and master bedroom. So I have tried changing my speaker names in the SONOS app with little success. For example “Upstairs Sonos” and “Office Sonos” and “Downstairs Sonos”. Connect Amps and P1s work... However when I try “Living Room Sonos” or “Shower Room Sonos” or “Master Bedroom Sonos” - the app does not allow me to rename them as I run out of characters. My question is - how can i rename them? Is there a easy solution or can I access settings through the speakers xml/web settings? Or have I got my setup wrong? Is there a way to add Sonos “Living Room” to my “Living Room” Smart Home Groups, without amending the group names. Thanks Chris

Hi I've been unable to get voice control activated on the Sonos One. It seems that the set up process is not completing correctly. This is what I'm doing: 1) Open Sonos app 2) 'More' page menu 3) Voice Services 4) Amazon Alexa...Requires Alexa app 5) Add Amazon Alexa...Add to Sonos 6) Steps to set up Alexa...Connect your Amazon account this takes me to ps://na.account.amazon.com 7) Click 'Allow' to sign in to Alexa enabled Sonos speaker Clicking 'Allow' just brings me back to step 2). Voice control has not been activated and the microphone light remains off. I have an Amazon account, an Echo dot in another room with Alexa all set up and working fine. I have the Sonos skill enabled in the Alexa app and I can ask the Echo dot to play music on the Sonos One which it does. But I can't ask the Sonos One anything. Well, I can ask, but it ignores me. I have pressed and swiped the mic icon on the Sonos One but nothing happens. Have tried all the suggestions like un

Hi all Just bought new Sonos One with Alexa from amazon. Set up Sonos and music easily. Trying to set up the Alexa and it says on Sonos not available in this country. I am in UK and have checked setting and it shows UK. Any help on this would be great. Bought specifically for Alexa and disappointed I can’t set this up. Thanks

Hi, I've seen various threads on this but not yet found a solution. I have added Spotify to my Alexa skills, I have set it as the default music service and I have made sure all my email addresses are matching on each account but still when I ask my Play One w Alexa to play something it simply says 'sorry, something went wrong?' If I ask it to play something on TuneIn radio that works fine and I do have Spotify Premium. Is there anything else I should be trying? Many thanks, Alex

I have a Sonos Beam successfully connected with Alexa using the Sonos skill on the Amazon Alexa app and an Echo Dot. It seems all voice commands are running through the Dot and then playing (for example Audible book or Spotify music) on the Beam when directed to do so using the "in X room" command. Works fine that way. It seems, though, that this is not working via the Beam itself (i.e., the "Alexa baked right into Beam" style). To note: - Alexa doesn't respond to questions via the Beam speaker but only on the small Dot. - The Sonos Beam mic light is not on (I have tried tapping and swiping on the mic icon on the Beam). - I can't find a setting in the Sonos app that turns on the mic. - Ideally, I would like to remove the Dot altogether from next to the Beam and just rely on the Beam to handle with built-in Alexa but this doesn't seem possible at the moment (unplug the Dot and all functionality stops completely). Has anyone experienced this during setup of their beam? Any he

I currently have a 5.1 system with sub/beam/ones but I noticed that when used as surrounds with a beam, the ones have their microphones turned off when Alexa is enabled. Would I lose any functionality by replacing the ones with play:1s? Are there any future plans for using the ones' microphones in 5.1 with the beam?

How do i reset a sonos one?