Voice control and smart home

Hi, On your Beam FAQ page, we can read this : Do Sonos Beam microphones hear me when audio is playing? Yes. Five far-field microphones are built in to Sonos Beam to detect your voice from any direction, anywhere in the room. You can speak at natural volume to activate Alexa-supported voice commands. Based on your preference, you can choose to have voice feedback turned on or off. Could you please explain what does this mean exactly and how we can turn this off or on ? Regards, Cyril

Hi, I can’t seem to find the setting anywhere so does anyone know where the setting is to stop the wake sound when calling Alexa on the sonos one? Many thanks, Dan

When will it be possible to stream music on for instance the Amazon Echo devices by using voice control?

Hi - I've seen a couple of different answers on this. Can an Echo Dot be paired with the Sonos Beam and if so, what functionality can be used between them when paired? I note a couple of other questions which state they can't sync any playback, but then other forum posts suggests they can be paired. Clarification would be great, thanks.

I have a Sonos One with built in Alexa. All worked fine for a month but now Alexa is not responding. Having read this community it looks like the mic is not on. However I cannot get the mic to activate by pressing or swiping the mic button. Any ideas please. Thank you in advance

Right now it appears that if you don't specify a playback device the music will just play on my echo dot. I'd like to instead have it default to 'play in the living room' without having to specify a room. Is this possible? I can't find it. I only have one echo dot to try this out (waited a year haha) and I'd like to get one for each room I have a Sonos in and have each echo dot default to controling the Sonos room its in.

I have a sones one and it’s play Music relly good but alexa why it’s NOT coming:?

I just recently bought Sonos for my home audio set up. I am absolutely thrilled with it so far. I am using the Connect to control my original sound system, which is in NAD amp and preamp running to ELAC speakers and sub. I also have two Sonos One speakers set up as a stereo pair in a different room. Alexa is controlling those speakers fine. But what I want to do is be able to control the Connect device using Alexa. I have read many threads, and so far, I am not getting a straight answer. I also own two Echo Dots. Do I need to use one of those, to make the Connect unit hear my Alexa commands? The Connect does not seem to hear my commands, even though I have a grouped it with my other two Sonos speakers. Those two speakers are in a totally different room, and probably can’t hear me when I give the commands. What is the correct methodology here. There has to be a way to do this.

Just got a new Sonos Amp. Trying to connect the Amazon Echo Dot to it to control it with Alexa. I had this set up correctly before with the Sonos Connect. But with the Sonos Amp, I cant figure out how to set it up successfully. Im also running two Sonos Ones with Alexa built in. There are so many different ways to set this up that Im getting lost here. How do I do this correctly?

I have just installed the Hue Sync App on my iMac and can sync the lights to music, video etc playing on the iMac. However I never use my iMac to play music, video etc apart from my iTunes Library which is played via sonos. Is there and Applet on IFTTT or maybe a skill on Alexa that can do the same a Hue Sync?

Hello! I have tried adding my speakers to my Smartthings system dozens of times and the device is not found. Is it necessary to install some SmartApp before doing the search of the speakers?

I have a Sonos Beam and an Alexa dot in a group called ‘kitchen’ i have set the preferred speaker as the beam but when I say ‘play music’ and the dot picks it up (as it invariably does, it seems to be more sensitive hence the reason i have added it to the kitchen set up) it will play through the dot not the beam unless I specify ‘play on kitchen sonos.’ My understanding was that the preferred speaker option was supposed to prevent this. Any help appreciated.

How do I change wake-up name (we have an Alexa in our family)

I have a Sonos play bar and 2 Sonos Ones for the rear channels. If I say "Alexa, play Billy Joel" while I'm watching TV, it switches and starts playing music. That's great. Now I want to return to the optical input of the Play Bar and start listening to the TV audio again. What do I say to switch it back? The only way I have found is to get out my phone and go through the app to switch it back. Thanks, Rob

Hi folks, I encountered some odd behavior the other day when I tried to tune Alexa's voice recognition on the Sonos One by using the command "Alexa, learn my voice." The device accepted the command, but when it started the procedure it spoke the word 'Alexa', which the device interpreted as the wake word, causing the procedure to stop. After contacting Sonos support, I found out that the Sonos One doesn't yet have the ability to do voice tuning. I'm hoping we'll see a patch so that the device handles this scenario more gracefully.

Hi all, My Alexa with Sonos beam and sonos one was not behaving as it should constantly saying ‘I am not sure what went wrong’ so I decided to disable and deleting all the devices from Alexa app. Since, I have re-added them I am constantly getting the same message ‘Sorry I am having trouble understanding right now, please try little later’ in american accent! I have already rebooting all the devices including my router but still no luck. Is there anything else we can try? Thanks all 🙂

Since yesterday Sonos has stopped playing music requested through my Alexa devices I have disabled and re enabled the skill Re discovered devices on Alexa Checked within the app - plays music normally from all services When requested Alexa says playing music through device and if ask to play music on another it says it is already streaming on a device (indicating it believes it is connected) I have 3 Alexa dots and multiple Sonos speakers all set up and working fine till yesterday since last yr. Diagnostic number 1694230956 From few minutes after a request Help as this is very frustrating

Been using a Sonos One in the kitchen for about a year. Initially, the mic sensitivity was awful, but I think it was tweaked in an update and it got much better soon afterwards. Recently though it's worse than ever. I simply cannot get it to respond, even by shouting, when there's music playing. I have to use the Sonos app to pause it and then it hears me fine. I haven't moved the Sonos, it's up high on a cupboard and nothing else has been put near it or anything like that. Anyone else having this problem? Was there another update that might account for this?

I’m trying to setup my Echo Spot to play music to my stereo pair of Sonos Ones without having to say “Alexa play music on ,” using the Preferred Speaker setting in the Alexa app’s Groups function. My speaker shows up in the app and I select it as my preferred speaker, but asking Alexa to “play music” as the configuration screen suggests still plays it through the Echo itself. So far, I’ve tried: 1. Disabling the Sonos skill and removing the Sonos as a device, then re-adding it. And 2. Setting up the Alexa group both with and without my speaker in it (both scenarios allow me to set the Sonos pair as my Preferred Speaker). Neither of these have helped. What else should I try? Am I missing something?

I have 2 new Play5 s that I am trying to get to play Amazon music. When In the sonos app (Android) I add amazon music, authorize and Amazon says it has authorized Sonos to play, and to return to the Sonos app to continue. However when I return to the Sonos app I see the following: There was a problem adding Amazon music account. A connection to Amazon music could not be established. I have tried over and over, same thing. Pandora will play fine on the new speakers. Help.

Hi, I'm new to Sonos and to this community. I searched to see if this has been asked but didn't find anything. So since Sonos has no bluetooth abilities but my Echo dot does and I can stream music to Echo dot over bluetooth, is there a way to stream this to the Sonos speakers since there is som support for Sonos speakers in the Echo dot as far as I can see?

I can't find if the Alexa routines are supported already, or if it still doesn't work completely... I have a Sonos Beam and two Sonos One as surround speaker. I have also a Philips Hue Bridge with several bulbs. I configured Alexa on my Beam and it works. But I have made two routines and there I have a problem. I have made the routines "Good Night" and "Good Morning". "Good morning" turns on a scene. "Good evening" should turn off all lights in the living room. If I say "Alexa, good morning", the lights are turned on, according to the scene. If I say "Alexa, good night", it responds with "good night, sleep tight", but the lights stay on.... I have added the living room to turn off as an action in the routine, but it didn't work. I have also tried to add a n Alexa group of lights, but still no luck.... If I start the "Good night" routine in the Alexa app manually, it does work! Can someone explain me how to solve this or tell me why a scene as trigger works, b

Hi and thanks in advance: I have 2 Sonos Ones, a Play 5, a Playbar and a Playbase. I just got a HomePod. Partially because I was curious and particularly because I am the 1 person who prefers Siri to Alexa. Simple question: If I start music on Sonos is there any way for me to tell the HomePod to play that same music? It seems that the answer is no, but just wanted to double check. I know I can go the other way (have Sonos start playing music I started on the HomePod), which is really very cool. FWIW, my house is an open floor plan and I am getting no latency issues between the Sonos and the HomePod. Sounds great.

I have three zones, 5.1, and 2 2.0. I want to use a single Onkyo reciever (RZ830) with three Sonos connects to play three different streams at the same time. Is this possible? Has anyone connected two or mor connects to a single reciever?

I would really like to see the calling feature added to the Sonos one. I own several devices and plan to expand even further, however with this feature currently unavailable I am holding out.