Talk Sonos Products

After spending thousands of dollars on Sonos products they’ve now released an “update” that makes all of it mostly unusable. They added no features, they improved no functions, all they did was incorporate advertising. Now I have to scroll through crap adds on my phone before I can try to play music on the speakers I paid stupid amounts of money for. That is, if I can even get it to work given the app fails to work and/or outright crashes most of the time. And on top of that, I’m now getting relentless emails, text messages, and popups advertising their headphones. As if I’d ever give them another dime. Learn from my mistake - don’t buy app connected or controlled hi-fi gear. This is what happens, even if the company has been trustworthy in the past.

I've read in this forum that everyone appears to be having major problems with the current version of the app. Unfortunately, I have the same issues; lost playlists, lost access to radio stations (doesn't like Radioplayer, My Tuner etc) . I've tried contacting them but the Chatbot  just takes you round in circles. Is there an email address to try? Or anyway to downgrade the app?Thanks  

Has anyone figure out how to get the Symfonisk speakers set up on an existing Sonos system? I have a picture frame setup with a mini subwoofer, and I have been trying to  add a second speaker frame to make it stereo, but I have not had positive experience with it. Call Sonos a few time (super waste of time), and I even exchange the speaker for a new one in IKEA…. So, the question is what else can I do to get this set up.SONOS if you read this, please send an update for the app, currently it sucks to help set up a speaker, and the Ethernet cable won’t take you to the update part (super weird), even tho the speaker is directly connected to the router.   Thanks!

I haven’t even checked other posts and them likely seeing to the choir here, but I’m at least vaguely amused by the new Sonos app that is more difficult to navigate through and has the same exact issues as the previous app. Now they’re just harder or impossible to get to. I haven’t even checked other posts and them likely seeing to the choir here, but I’m at least vaguely amused by the new Sonos app that is more difficult to navigate through and has the same exact issues as the previous app. Now they’re just harder or impossible to get to. For example,well, this might be a new issue, the app continually tells me that it is playing in the living room, even when I select other rooms. Let me change. So, that’s cool.  Well, this might be a new issue, the app continually tells me that it is playing in the living room, even when I select other rooms. Let me change. So, that’s cool. Then, I can usually not be able to play my radio news station, because it will select another station. This tim

I just received my Era 300 speakers. I’m kinda bummed because the center driver is not in use when watching non-Dolby atmos content. Dialogue totally fades to the other surrounding drivers. It throws off the sound. I had the Sonos ones prior to this… for the price point i feel this speaker should be multifunctional and the front driver should still be utilized when watching NON-Dolby almost content. I love music and would have loved to experience the 300’s fully functional. 😶

I just downloaded the new v80 Sonos S2 app and first impression is not too good. Hope they change this soon. This is what is foundThe app gives an error when trying to play a radiostation on MyTuner Radio service in the Recently played section.  Some contact card are so big that when you want to swipe down to close it, I open the Homescreen/Lockscreen of my iPhone. When I want to play a radio station from the Favorites section an additional unnecessary card is opened with only a Play button. Why not start playing without opening this screen? The favorites are now mixed. So Spotify and RadioStation favorites are in one list. That is annoying.  The list of favorites is not sorted in any way neither can they be ordered according to my favorites.  The room for the name of the system on top of the Home Screen is very limited and so, it is always abbreviated with dots.  What is your annoyance?

Does the new ace headphones need blue tooth from the tv to work or will it work through my arc system 

I want to set up a home surround system with Sonos speakers.  My preference is to use four in ceiling speakers and one Beam.  Will this do for a good setup?  My preference is to primarily use in ceiling speakers for this purpose.

Who could have possibly thought it was a good idea to sign off on this new app

Hello, I know there are a lot of similar discussion, but I did’t find my solution now. Maybe it’s just to individual, but let’s give it a try.For years I have my two Sonos Play 5 (1st Gen) in the living room, one Play 1 in the kitchen and another Play 1 in the bedroom.For now I like to upgrade my living room. Mostly listen to music => Spotify, mainly Rap & Pop, therefore the Play 5 as a stereo pair are perfect.  But I like to add a Soundbar for a little home theater. Beam Gen2 in mind. Ratio Music to Movie is about 70:30 Room is around 40 square meter.Now my question: Which would be the best solution for listen to music in a good stereo quality but still have the option to enjoy movies with Dolby Atmos?Option 1: Two Era 300 and Beam 2 Option 2: Two Era 100, Sub Mini, Beam 2 Option 3: Open for suggestions in ± same BudgetWhat do you think? 

I am wondering which would be better for listening to music - mostly vinyl at low ish volumes in a smallish sized dining room 3.5 m x 4 m.Cost is about the same ATM with upgrade pricing. Era 100 x 2 plus sub mini or 2 x Five? many thanks  

Hi there.I have a Play 5/Play 1 system (at least that's what I think it is as I’m using the S1 App) and it is time for an upgrade.I’ve looked at the latest products, but am not sure what the equivalent or better system is in the new product range, so would like some advice on what to get as a replacement.I’ve attached some pictures of my current system so as to confirm the model.Thanks!Main SystemI Have 2 of these 

So. Lived in cheap rental. Got 55"tv, sonos beam gen 2 and sub mini. That was eargasm compared to what i was listening before.Fast forward not 2 years later, bought a small flat.  Now im sitting about 1m further away from tv with sofa right in the corner against the wall. And now i just dont LOVE my setup. Now dont get me wrong, still a big upgrade from tv, but feels like i have to turn sound up too much to get the same effect. And beam just feels... smaller? sub still shakes the window easily so not looking to upgrade that. My sofa is maybe a couple inches from the back wall and maybe 20cm from side wall.  So my question is. If i want…. More. do i have space for surrounds? Would 300’s be wasted in less  than ideal placement? should i get 100? i cant move sofa forward. Maybe just a little to the side.Or i have no space for surrounds and i should upgrade to arc? For lack of better words, im looking for ‘bigger’? sound so i can listen quieter and still be happy. mostly video streaming, g

When Sonos first launched, they were strictly a music product. Frankly, they changed the way a lot of multi-room audio was done back then. Average consumers without any audio experience could start creating "zones" and the coolest thing was the ability to have a different music source in each zone at the same time! Many of us early-adopters jumped on the chance (at the recommendation of SONOS I might add, a feature/benefit they really pitched) to put our CD Collections onto a hard drive or preferably a NAS device. My God I could now listen to all the music I bought on CD in any room individually or grouped together with no lag or delay ... this IS the reason I bought into this eco-system from the beginning and spent lots of $$$ over the years. The surround sound market came years later. Suddenly today the music seems to be secondary, ... I was surprised to see how many people wanted the new headphones for TV and not music. So a new App launches and all of a sudden, this old crowd didn'

we have Samsung smart tv an Sonos soundbar and play 1 speakers. if we get 2 sets of headphones, can we each adjust volume to our preferenc

Anybody read the Verge article https://www.theverge.com/2024/5/22/24162168/sonos-ceo-patrick-spence-new-app-design-interview. How can anyone be as dense and stupid as Spence. Really?  Really?  Look at the community here. Look at Twitter. Look at reviews on the App Store. This was the most pathetic and disastrous rollout of new software in this history of the planet, and the guy totally doesn’t get it and is spouting fiction and excuses.  Un..f...ingbelievable.

All of my six Sonos speakers are compatible with S2 except two of my Play 5 S1’s. Decided I don’t need new Play 5 speakers but would like to replace them with what use to be called Play 3 instead. What is the closest match to the old Play 3.Thank YouJohn

I’m at a different location away from my Sonos products.  I tried to open the app and it just says no products found and won’t go further.  Do I have to be with my Sonos speakers to open the new app?  

Hello, Before buying the Sonos Move 2, I would like to know if can send from an audio software on Mac a quadraphony or 4 independent mono channels to 4 Sonos Move 2?Is it possible or how would it be possible to do this via Wifi or even with the adapter Line In to each of the 4 Sonos Move 2? How?Many thanks,Best,Christophe

I have a beam and two play speakers .  1st Generation.The beam plays TV audio just fine.The Beam and the two speakers will play music, just fine. How do I get the play speaker to play TV audio?  

My Mac desktop controller keeps asking to upgrade. I’m refusing given the app debacle and I don’t want to lose a controller that actually works. I am I being overcautious and a desktop upgrade won’t have the same issues, or should I keep refusing for now?

Will a Sonos Arc fit in front of a Sony XR65A8OL OLED TV with the stand at the highest level without blocking the TV screen?

I have a Sonos 5, Tidal, and an Android phone.Pre-update, I could select Tidal>My Collection>Tracks, then I pick a song and it would play that song and every next song without me selecting it.  Just like I wanted.  Pick it and forget it.  Hours of songs on my Sonos 5.Post-update, I could select Tidal>My Collection>Tracks, then I pick a song. Now, it plays that one song and stops.  No automatic advance to the next.  If I want the next song, I have to select it.I’m sure I haven’t found the correct settings to make it work like pre-Update.  How do I make it work like it did pre-Update?  I, humbly, thank you for your help. Oz

Hello everyoneYesterday I managed to get My Library (the My Music folder on my Windows 10 desktop) to be recognized and connect to the new app. Today it seems to be working well on all my speakers and using Desktop and Android phones to control.It could be something Sonos has done. Not sure. I added Sonos as an authorized sharer of the My Music folder in Windows. That hadn’t worked in the past but did yesterday. Prior to that I had no access to My Library and the work around suggested by Customer Support didn’t work.  My next priority is being able to edit the queues.Lets see what happens.

Updated app is horrible. Why change something that works? Disappointed in Sonos for this move. Time to move on of things don’t change