Talk Sonos Products

Hi this is somewhat confusing and would have expected the Sonos site to be more wizard like to assist choosing a turntable. We have an arc, sub and 2x plays 1s in the lounge, we have play bar and 2x 1s in bedroom. We have a 5 gen1 in kitchen and a play 1 in the study. we would like to add a turntable to the mix. Ideally hooked up in the lounge to the arc and I revive I need a pre out amp integrated into the turntable and connect that to a port or connect which will enable the turntable to play to any speaker? The other option is to buy a high end turntable that has WiFi built in? Thank you

I have a Sonos Beam Gen 2 and a TV that support ARC (but not eARC). I no longer have any spare HDMI inputs for my bluray player now that I’ve plugged a Google TV streamer in to the TV. Not really a problem as we stream all movies that we watch now, however, I have some bluray disks with 5.1 channel music that I’d love to be able to listen to through the Beam.Jumping through hoops I’ve extracted the 5.1 sound files from the disk to a 5.1 LPCM .flac file, 48khz/24bits, and I put that on to my home network. The Sonos app can see the file, but when I try to play it I’m told “unsupported format”. So, is there a supported format I can convert the files to that the Beam can play directly?Casting the sound file to the Google TV also doesn’t play the files, although I can play them fine on my computer or phone. (Also using an app called BubbleUPnP on my phone or home network I can convert the files to 2 channel to play, but I want the Beam to be able to mix the 5.1 channels itself)

Can you provide a rollback please? My system has been rendered pretty much unusable now… not happy and a shame that it’s always the software that lets your epic hardware down…  

Saludos comunidad , tengo la duda si se puede dejar conectada la sonos roam a la corriente para que siempre esté disponible para reproducir contenido? Moderator Note - Translation by Google:Greetings community, I have a question if the Sonos roam can be left connected to the power so that it is always available to play content?

After the past App update desaster I wonder whether anybody can name functional alternatives to Sonos Amp products of other manufacturers, that allow to stream internet radio as well as play NAS-based music? I would like to move away from Sonos, but lack knowledge of serious alternatives.

Since the Sonos S2 Version 80.00.08 controller for iOS iPhone 13 (v 17.4.1) was introduced a few days ago, it cannot be used consistently producing error messages. “A problem has occured”. Stations previously listened to in MyTuner Radio are no longer available. Some speakers “disappear” and cannot play. “Applying” a change of speaker does not work consistely. My Web version with 5 speaker units still works perfectly.The worse thing is that obtaining support, whatever the time of day, produces 50 minute waits. This is totally unacceptable. Considering the investment made in Sonos (including change from S1 to S2 units, the company is failing its customers and needs to react very quickly. With very comprehensive explanations for a new corrected software.RegardsM.Ransom(French client) 

I am new to Sonos and new to surround sound/Dolby atmos. I recently purchased an Arc soundbar and am planning on purchasing a sub mini. I believe this will put me at 5.1.2? I was originally planning on adding 2x Era 300s to achieve 7.1.4 but the decoration committee vetoed that and would prefer an in wall solution. Now I am looking at the sonance in-ceiling/in-wall options and I have a few questions: Can I achieve 7.1.4 by adding both in-ceiling and in-wall with two amps? By adding only the in-walls would this be 7.1.2? What is preferred and why? The 8in in-ceiling or the in-wall?  Thank you! 

Is there a plan for Ace’s to be able to receive audio from the Playbase soundbar for private listening?

It looks like Sonos have shown where their priorities are: I have just received an email promoting their “fantastic” headphones, but I never once received an email telling me that they were going to do a major overhaul of the app, remove SMB1 shares or remove critical pieces of functionality from the app. So to anyone thinking of buying the headphones - beware that Sonos are likely to screw it up when they have another new piece of hardware they want to sell, since they don't care about existing customers.

I guess they want the message coming from Google searches to be as positive as possible. 

In the new appWhere are my playlists gone?There appears to be no option to recrate my playlists My music is stored on a NASCan’t play any music! 

I’ve just upgraded to the new, May 2024 Sonos S2 app.  It wants local network access (photo).  It already has this.I’ve toggled Sonos’ local network access on and off in iPadOS settings.  No luck.  The app just keeps asking for access.  I’m now unable to use my Sonos system from the device I use most.Does anybody else have this problem, and is there a solution other than to wait for Sonos to fix it?Peter  

Hello, I can’t use the Sonos app as it keeps running an error. It says that the software needs to be updated and when I try to update it, it asks me to log in, and then it runs an error. Has anyone encountered this problem and knows how to solve it?In general the Sonos app faces tons of issues constantly but now I can’t even use it! Thanks,Male.   

I’ve seen there are a few ways to hook up an analog stereo to Sonos speakers. I have a few pieces of kit going into a graphic equalizer and the EQ goes out to my current amplifier.What’s the best device for connecting all that to the Sonos? I’d guess the EQ can output directly to a Sonos Amp. That’s a lot of money. Are there other more economical options?I guessWhat’s the best What’s the most cost-efficient And what are the trade-offs between the two?

I have two Sonos Move speakers that are paired. Is it possible to play music from only one speaker without unpairing?When I unpair them, sometimes I have difficulty re-pairing them, so I would prefer to not have to unpair but be able to play one speaker at a time.The reason for this is at times I take one speaker to my backyard and leave the other in the house. But the one in the house is also playing which at times is disturbs those sleeping or watching tv.  If I hit the power button on one speaker it turns both speakers off  

I was determined to buy the Sonos headphones as soon as they were released. Now I'm hesitant, to put it mildly… My trust in Sonos has diminished considerably after the debacle of the ‘new app’ that removed much of the functionality I'm depending on.

The firm ware will not update after factory reset. I cannot add this speaker. The unit was repurposed to me from a friend. Any ideas? I am using a 5G router from Verizon.

Hi, I have updated to the latest version and now the app I cannot contact to my network anymore. I managed 1 time after I disconnected/ connected from electric. Does anyone have the same problem? What can a solution be ? br/ Johan

I have the latest new app updates and firmware.This problem has existed in the old versions.My rooms are set to specific volumes however the alarm function resets them all the same as the primary room each morning when I wake up.  I have to manually tweak each one, every...single...morning.Can this please be looked at and considered for a fix.Thank you.

Hi, I was having trouble controlling the Playbar unless I was within a couple of feet. If I sat down on the couch, approx 10’, playbar would not respond to remote. I went thru the process of adding a universal remote. When you get to the option of “did it power on” select No, it will then try a 2nd code, select “yes”. All good, can control from anywhere in the room now

I’m really missing the now absent AutoPlay feature on Line-In ports as of the latest 80.00.08 (BOOOOB?) update.As I’m using a Sonos system (2xFive+1xSub gen 3) in my office as the main driver for my Desktop PC (Linux, premium sound card connected via jack to Sonos’ Line-In port) I find myself (annoyingly)often having to open the app on my phone in order to enable this Line-In port.This whole operation is really unnecessary since I’m quite confident the Line-In config option still exists on OS2 and porting/refactoring this feature wouldn’t take a huge effort since we’re just talking about a toggle that enables a config flag in the existing OS2 platform (just guessing here).I know for a fact that the current firmware on all my devices was OS2 while using the previous app, so obviously the API to do this is still available.Beautiful hardware that’s constantly apologizing for it’s PoS software.

I've spent a ridiculous amount of money and now I can't even get a single speaker to run its own music. Seriously 😠 frustrated. 

Hello, I own 2 Era 300 and want to complete with the Move 2 - ca you built a multi room via WiFi with the 3 of them ? 

The subwoofer Gen 3 was made to work or is just a pease of decoration? I am trying to connect this pease of decoration for two days already and nothing works.. 

Hello,there are so much dis-mal-functions with the new mobile app. It seems you have no date for publishing a fixed release. True ?Could you please put the S2 release into stores ?Thx