Talk Sonos Products

Is this replacement easy for a consumer to do and how is it done? Thanks 

I bought the latest IPad only to tune my Sonos and still waiting for the update so I can use trueplay. Any idea when this will be released???

I’ve had an odd problem for just over a week now in that when I turn the LG 77CX on there’s a split second of sound from the Arc and then the volume immediately goes to “0” and the Arc volume has to be turned up again after which everything is fine. This happens virtually every time the TV is turned on, playing audio/music only, the Arc works fine. It’s definitely a problem with the Arc as unplugging the TV to Arc EARC cable and then turning the TV on works fine as audio reverts back to the TV internal speakers without the need to adjust the volume. I’ve had the Arc since release and not had this problem before, any helpful advice would be much appreciated. Thank you.

I’ve had Sonos for many years and use it all the time.  I have a large system.  I would like to find a way to block the incessant messages to upgrade to the S2 system. I don’t want to spend the money on the new equipment, and I don’t want to run both S1 and S2 as separate systems.  Is there a way to block the messages?   They are annoying to say the least, and I’m not interested.

Hello, just bought sonos arc last week and have already started getting sound cutting out issue. I have a Sony XH90 TV with eARC port and I connected the HDMI to eARC port. I frequently keep getting sound cutting out. I noticed this so far while watching on Netflix.I reviewed there are related topics on this forum but none seems to be helpful for me. Please help.

Can I pairing a Sonos move with a Sonos SL? If I said "OK google. Lauter": the Sonos SL will follow my Sonos Move? Thx! 

Hi, All-Waiting for my Arc/Sub/OneSLs to arrive and am wondering: Instead of a Port or 5, can I connect the turntable via bluetooth to my iPhone, then playback via Airplay to the Arc? Or...connect the turntable to my Samsung TV then HDMI(ARC) it back to the Arc?

Just subscribed to Free Trial, so 30 days remain for this to work out or then it gets cancelled. I get ads - infuriating, on all stations, and I can’t skip tracks so maybe I don’t really have HD sound either.Read some threads, re-booted all Sonos components, just upgraded to S2, in the app it says Free Subscription activated.  What’s up with that?H

I have by Beam connected to an LG CX via eARC HDMI, and while the audio is controlled via the TV remote, there is no numerical value for the sound level.It makes gauging the volume very difficult for some member of our family.Why do Sonos think this is a viable operation?

Hi! I am designing a new cinema / sport room set-up as part of a major renovation. I have a 65” LG OLED being recess / flush mounted above a 100cm bioethanol fire. I have rear ceiling speakers and a sub to connect as well. My question is - Sonos Arc surface mounted below the TV OR in wall hidden speakers below the TV? I am worried that a surface mounted Arc will look stuck on the wall and ruin the design. Recessed amp powered speakers will look smarter, but will they give good sound quality?  Thanks! 

Trying to clarify something here: I know that plugging a network cable into one of my Sonos speakers creates Sonosnet that all of my speakers will connect to instead of my WiFi network. Assuming all speakers are not too far apart and already have decent WiFi coverage, does a Boost add anything to this? Put another way, does plugging a network cable into a speaker basically do what a Boost does and create a mesh network between all the speakers?I’m asking because I have a paired set of Sonos One SLs and one of them keeps dropping out, even in a wired configuration and even though the speakers are only at opposite ends of the room (about 20-feet apart and line of sight, no obstructions). I’m not sure a Boost would help if my speakers are already in a wired configuration. 

Just picked up the AMP to drive my sony Turntable and find the volume is limited. Checked all the settings and no restrictions. The moment I move back to TV or radio it is blasting. Also do I add to my Living Room system or create a seperate system?

I am an owner of a Sonos Beam and I am curious about the support of Dolby Digital plus (DD+).  The only surround codec that is supported by the beam is Dolby Digital 5.1 (DD5.1).At the moment the beam doesn't support DD+. Nowadays the standard audio codec within streaming services is DD+. Streaming services like Netflix and Amazon prime only use DD+ as audio codec for surround sound. Sonos profiles itself as a company targeting on  delivering good sound for streaming services.In my opinion it is the Achilles heel of the Sonos beam not supporting DD+. The beam wil produce no sound or poor quality PCM stereo using Netflix or Prime on older TV's that can not transcode DD+ to DD5.1. In the reality it will often result in no surround sound and the beam is preforming under its ability.Adding the support of DD+ wil solve this problem and make it up to date with nowadays standards.So my question will DD+ be added in the future as supporting audiocodec for the Beam?  

It’d be great if there was a ‘Shuffle Albums’ play option for Music Libraries.  Apple Music (iTunes, not the service) has this and is it is a great way to re-explore your library.

My S1 controller on my android phone has, up to a day or two ago, controled all devices on my system, some “legacy” S1 devices and others newer S2 devices.  I presume an update has occured and as a result all the S2 devices have dropped off my system.  I have tried resetting the S2 devices but they remain unseen by my S1 controller.  Quite apart from the irritation and time wasted  I am appalled by the plan, by Sonos,  to effectively cause perfectly functioning devices to become obsolete.  This can only have a commercial motive, ie to rip off and treat their customers as cash cows.  If I cannot get a solution to this nonsense I will never buy another sonos device ever again and will council any of my well heeled friends to avoid this company with a seriously problematic business model.If any sonos advisor would like to contact me and talk me through a solution...and it all works when he finishes the call then I may be tempted to rivise this view 

My Speakers are kicking on all by themselves without anyone prompting from anyone in the home playing them.  It appears as if it is being triggered from a Spotify list being played elsewhere (not on wifi at home).  Is there anywhere this can be changed/addressed/modified?It’s as if the speakers are turning on by themselves every day.

Hi All I know theres alot of chat about direct access via the bbc sounds app.  I have a samsung tv connected to my sonos system using the optic cable.  I play the app on my samsung pad and then mirror the pad on the tv which then plays BBC sounds through the sonos system. It works Pretty poor that for such an expensive sound system that we have to go around the houses to just get a sound out of it, when it is so easy to do on a cheap alternitive system that can be had for half the price. If BBC doesn't want to join with sonos then there must be a big reason for this that sonos aren't letting on about ie money/security/    

I’m thinking of buying the Sonos Move and need some advice?The main purpose for me buying the Sonos Move will be to stream and play music from You Tube. With this in mind, I intend to pair the Sonos Move to my Samsung android S10 plus (or new S20 as I’ll be upgrading very soon) and connect via my home Wi-Fi. That said, I have been informed that this is only possible on an iPhone and only possible on an android phone via Bluetooth. Currently I’m using the Bang and Olufsen Beo Plus speaker paired to my Samsung phone and use it as described above without any problems. I want to be able to do the same on the Sonos move without any problems. If it’s not possible to do this via Samsung phone via my home Wi-Fi, then what are the implications of using and relying on Blue Tooth instead of Wi-Fifi? Many thanks,Doug

In short: I have an issue where my Beam keeps loosing it’s connection to my TV requiring me to reconfigure it (disconnect all other devices on the TV and run the Sonos app) every time I turn my TV on. In more depth… I’ll start with my equipment: Sony XBR-65X900E TV has 4 HDMI ports, two of which allow ‘enhanced 4K’, and one of those two is the ARC one).   Bravia Sync is enabled sound is set to output to Audio System running latest firmware (v6.6520) Beam - connected to the HDMI ARC port (#3)  also have the Sub and two One’s attached for 5.1 SGEYR SGHD501 4K HDMI Switch - connected to the second enhanced 4K HDMI port (#2) switch iis connected to a Vero 4K+, PS4, PS3, and Xbox 360 All HDMI cables are from Monoprice (Ultra Slim Certified Premium High Speed HDMI Cable, 4K@60Hz, HDR, 18Gbps, 36AWG, YCbCr 4:4:4) just in case it might have an impact My issue is that my Beam keeps loosing its connection to my TV every single time I turn the TV off. So, here is my process: I turn my TV on. I

Hi there,I just purchased an Arc and am planning to use it with my 4k projector setup. I’m concerned about positioning. Our 150” projector screen hangs from a rafter and is about 5 feet out from the back wall and comes nearly to the floor (we can’t move the screen any closer to the back wall). So, our only two real mounting options are:On top of the rafter that the projector screen hangs from (so the Arc would be about 12’ off the ground and 4-5’ below the A-frame roof. Low on the wall behind the projector screen (so about 5’ behind the screen, and 1-2’ off the floorWhich of these is best / any other ideas? FYI this will be part of a surround system with a Sub and 2 rear Ones. Thanks!

small bug but bloody annoying, the sonos app does not appear if you try and search for it in the iOS search menu (pull down on home screen)No matter what i type, s2, sonos, the sonos app just doesn't appear.i use this shortcut to get around my iphone so be great if this was working again, it certainly used to be in previous releases.  

I recently purchased a Sonos 1 and downloaded the Sonos app onto my Android phone.  I am having a hard time creating and saving a new playlist and need detailed steps to do this.  I had (thought I) created one playlist, then tried creating a second, which did not work.  Then when I tried going back to my original playlist it disappeared and I now do not have any playlists. Is their anyway of importing my playlists from my Android phone?

Hi all. Thinking of getting a Sonos Move to replace my Bose Soundlink Bluetooth speaker for my bathroom which has no power socket. For those long bathtub soaks. Question is, I've read the Move in standby mode doesn't really have good battery life? For my Soundlink it auto powers off and the battery lasts for months as I only tub once every 1-2 weeks. 

Hello,To keep costs down, I am think of getting a pair of SYMFONISK speakers to play music in my store in two different rooms, instead of purchasing a “real” SONOS system for now. Basic setup: Deskstop computer (iMac) running Spotify and Airfoil with wifi coverage in store.Question: Can I purchase 2 SYMFONISK speakers from Ikea and have them play Spotify from my computer over wifi without any other elements?Thanks in advance for your help!Kind regards

I thought I had this problem taken care of but it still seems to be happening and I am tempted to switch back to Optical connection instead of HDMI Arc connection. Sony Bravia TV keeps reverting back and forth intermittently watching Cable TV from Arc to Internal TV Speakers and I thought I had this taken care of by turning off Bravia Sync and Auto Audio Recognize but evidently that did not take care of this issue. The Bravia is still dropping off from using Sonos Arc and switching back to TV Internal speakers at times and its annoying and interrupts DVR shows etc. Some type of update needs to happen here since Bravia is still not recognizing the sophistication of using a sound bar on the HDMI 3 ARC input. This is not that old a Bravia, its a 2017 OLED and is fully updated. Any help on this?