Talk Sonos Products

I have an Apple IPhone SE2, which I’ve  updated religiously. Currently running the most up to date versions of iOS and the Sonos app. My husband has an Android phone & recently began using the Sonos system too.  We just noticed that (from within the Sonos app) he can access “Album info” & “Browse the Artist” - in addition to “Crossfade” & “Sleep timer” by clicking 3 dots on the currently playing song screen. HOWEVER, by the same method I can only access “Crossfade” & “Sleep timer.” I’m super bummed and can’t seem to find any way to browse similar artists through the Sonos app - vis a vis my Amazon Music account. It feels like the developers forgot to give the Apple app this option - what gives? Anyone else notice this?

Hi, I bought two Sonos Five White from same retailer and S/N are quite identical so same production lote.Has anyone noticed on their Fives the grille portion separating from the main body?Mines are rather slight but I can still notice the gap, especially on the white model. This is probably a production issue because are both exactly the same, grille separation and gap in the same spot. 

Has anyone used Ikea Symfonisk speakers for rears with Sonos beam for surround theatre set up if so is it any good. 

Hi all. My setup is pretty simple currently and I am wanting to get a bit more omph from it. currently I have an analogue amp and 2 bookshelf speakers which i love and want to ideally keep them part of the system. my setup is for my TV and a vinyl player. I already have a Sonos one which I airplay to and use for Alexa. What I am wanting is to get a second Sonos One and combine that with the other one that I already have and make them rear speakers and my bookshelves be the fronts. my question here is, what would I need to have 2 Sonos Ones and my bookshelf speakers all be part of the system whether I am listening to music or watching TV? Me second question is, will i lose out on anything if I add an Arc or Beam in the future? Will I be restricted to 2 channel if I have analogue inputs, etc? 

Are there any possibility to connect Bang Olufsen Wireless (WISA) speakers to my existing SONOS system? I have 4 AMP:s, 2 One. i relly love the B&O speakers and still want to use SONOS 

Hi, since receiving my Sonos five I’ve noticed that it drops out intermittently. This happens when I play either Spotify or Sonos radio.

HI All, Thinking about getting a Sonos for the first time.  Right now I have a turntable plugged into the auxiliary plug of an old stereo in my living room, so the sound only plays through the stereo speakers.  I want to be able to listen to records in other rooms, but not have to the sound on in the living room.   From what I am reading, I have to buy a port, plug the old stereo into the port and then speakers for the other rooms.  First, am I correct, second would I able to play records in one room, but only be able to listen to it in another room. Thanks in advance.

I just got a new Sonos 5.1 set up. The arc, gen 3 sub, and 2 sl. I have a samsung tu700d. The issue I'm having is that the app is always displaying dolby atmos. So I can't actually tell if dolby atmos is coming through. Even on random youtube videos. I just want to be able to tell if what I'm getting is actually atmos.

Hi I’m really struggling to understand how to setup my new Port to my Denon AVR x550bt Receiver. Im not technical, but there are a number of RCA ports available for AUDIO IN but can't seem to get any volume out of the speakers when I turn it on to Media player or CBL. The surround sound speakers are being used by sky box/HDMI input Any help would be appreciated? Cheers 

Hi all, my question is, what does really mean that Sonos Radio is optimized for Sonos? Have to say that indeed sounds really weel but what does really mean optimized for SOnos? Is a matter of equalization or what?Thanks,C.

HelloI have just had a very frustrating chat with Sonos support. I have noticed recently that on Bluetooth my Sonos Move is no longer showing battery % (with wifi disconnected etc.) - the battery meter shows but it is blank. Raised this with support who are telling me that this is not a feature and there is no way to look at battery life from bluetooth. I’ve spent 15 minutes trying to convince them that I have used the feature before only to be told that they would be happy to help me connect it to WiFi, see the battery life and then disconnect it again…..Am I going mad? Has the feature been removed?

Hi,Every now and then I do a load of work outside in the garden. The garden has good wifi signal and I'd like to play some music through the Sonos app.I know I could get the connect:amp and a decent set of our door speakers, but I'm working so I frequently that it doesn't justify the cost.Does anyone know if there's some way I could plug a 3.5mm wireless transmitter into my play:5 gen aux and play it through some wireless speakers like that? I've got power outside for the speakers.Thanks

I currently have a Sonos 5.1 setup and love it...but I’m running into Lip Sync Issues with a few connections. I also have a PlayBar as the main unit feeding everything else, so there’s no AirPlay 2 compatibility.Are there any good Sonos competitors from a “wireless setup” perspective that rivals the Sonos? Sonos obviously fails with the top output being Dolby Digital 5.1, so I’m looking to see what else may be available for Atmos and DTS:X.Is there a way to achieve this without a receiver? Or is it best to use a receiver?And input or feedback would be appreciated as I’m seriously considering upgrading my Sonos system.

Hello,I bought a Pro-Ject T1 BT that I connected with RCA → Jack cable to my Sonos Play:5 (connected in stereo).I use the “Line” Output from Project T1 turnable.everything is getting well, but the “power” of the sound is quite low. I need to tune between 75 and 100% of the max volume to hear something acceptable.Do I did something wrong ? (As it is a T1 BT, no switch between preamp or not because there are 2 x 2 output : “Line” or “Phono”)Many thanks in advance for your help and advises :)KRNicolas

Hi,I have issues with Playbar optical input.I have Playbar conencted to Samsung TV and it works fine for few years, until yesterday as is stopped working.Optical cable is fine.Playbar can play via wireless, but no sound from TV. Sonos diagnostics #: 1767724644 Please help

Hi. I have a playbase and 2x Sonos Ones (surrounds) connected to my TV and I am very happy. I am keen on exploring vinyl and I am looking at a Lenco L-85 which is quite cheap at £115 which also contains a pre amp. What I am wondering is can I use my Sonos Ones as a stereo pair using a Sonos connect without disconnecting from my tv setup.

Hey guys i have a sonos zp100 that I found in my attic i tried to factory reset it when I went to the setup it said error 11 (which means the software is too old to update) and it said to call sonos but I'm in the Philippines there is no sonos here please help what should I do?

I have had a couple PlayBase’s both purchased from Crutchfield, I have owned for a little over 2 years now and one of them started getting quieter and quieter.  When you try to make up for that sound dropping off it shuts off completely, no lights, no touch panel, drops out of the app completely.  The only way to get it to come back is to unplug it, wait a little bit, then plug it back in. It doesn’t appear to be an update as far as I can tell as the other PlayBase is functioning for the time being and most likely not a fuse because of it coming back after plugging it back in.Sadly out of 16 Sonos devices, this one appears to be dying. Guessing a power board’s capacitor or capacitors.  Any suggestions out there?  Thanks!

It says ARC shipping March 26 on the buy now, when will I actually receive it?I'm ready to order it but realistically when would I actually receive it!I'm also ordering the SW Gen 3 and pair of Sonos 1 SL’sthanks 

Why can’t I create a speaker group containing two rooms in the S2 app? The group option is greyed out and it says I can only create groups when three or more rooms exist. Why does this distinction exist?

When watching Netflix on my Sony tv, randomly the Sonos speakers will start making very load high pitch and crackling sounds. The only way to stop it is to turn everything off.Diagnostic: 1494543837

Hi Folksfurther questions, I’m sorry my room is only 4m x 4m and I currently have a Playbar and 2 play 1swould I see any major benefit in upgrading to an ARC from the existing playbar or is the addition of a sub only to be considered as the other option? 75% of my listening is music, the remainder movies.I’m not conversant with voice control 😥 if I purchased either one (arc or sub) and used voice control would it still enable the play1s as these are not voice controlled?Although my tv does NOT have eARC but it has ARC, by using An ARC playbar are the upfiring 2 speakers in the ARC utilised if I play DD 5.1 or used only in Atmos soundtracks?Thank youMartin  

Hi All, I was wondering if the Sonos App Info version should match the Sonos System Info?Or should they be on the same version? 

I have read through a couple of these threads, but the options i saw were either not solving my problem or not acceptable for my viewing environment.  At issue is that i own a TiVo Edge.  the TiVo remote does indeed control power on, inputs, channel changes, etc, as I own an LG tv.  I go to the TiVo setup and look for the mfg, LG is there, and I pair the remote to my LG.  But as with many, I don’t use the TV sound system, but rather a SONOS Playbar.  Since in the remote pairing, it does not allow me, once i have included the LG tv, it assumes that when i hit the Mute button, it mutes the sound on my TV, which i am not using.  If i go to the A/V setup SONOS is not a listed mfg.  So according to TiVo, i am to use the Denon (?) manufacturer.  I tried all the settings and none of them allowed my mute button, for example, to mute or control volume.TiVo suggested i contact SONOS and i suspect SONOS will suggest i contact TiVo.All said and done, i want to be able to use my TiVo remote to not

So, I've got the Arc and Sub, connected to a LG C9, and input via Apple Tv 4K. Just added two Ikea Symfonisk as rears, and it does work, somewhat.I get nice Atmos, full surround when the input ( as acording to the sonos app ) is 5.1, 7.1 and so on, but when the input is 2.0, I do get some muffeld sound from the rears.I know this is a "feature" when you are streaming audio to your system, but as far as I can see, it should not do so when recieving input from the Tv.Is this intended by sonos, and if so, can it be turned off in some hidden setting somewhere?