Irregular sound levels from Sonos Beam when streaming different apps on Sony Bravia H80 4k television
I bought a Sonos Beam sound bar two days ago. I love its robust sweet sound and voice clarity. I was disappointed when I brought it home and connected to my television. I am using an HDMI arc cable for connection. I chose not to load any apps on the sound bar because all I watch/hear is on my internet driven television. As you know, the sound bar’s’s volume is driven by the television remote.. Here is the issue: When I open Netflix, Prime Video and Disney Plus apps, and watch a movie, I need to turn the volume on the tv almost all the way to the max to get almost adequate sound coming out of sound bar. When I open my You Tube, Apple TV, ABC News Live, CBS All Access and Spotify, I get a range of adequate volume depending on the app. Spotify plays perfect at a volume level of 20 out of 100; You Tube needs to be upped to about 40/100; Apple TV and the news apps need to be in the 50 out of 100 volume range. I also have a Sony Blu Ray player that is connected to the television via a HDMI cable on the non arc connector. Same problem playing movies of concerts from DVD player - turn volume all the way up to get almost adequate sound. It concerns me that I have to turn the television volume all the way up to get almost adequate sound for most of my movie channels. I fear it will eventually damage my television. I feel that something is not right. I have had two other soundbars with this television earlier this year, and neither of them had this problem, and they were connected the same way. I followed the “robust information” in the set up book that Sonos provided. I finally found the right Sonos app (out of 8 Sonos apps) to DL to control EQ, etc. I am older and not a very tech savvy person. I feel that I had set up correctly, but something is funky. Anyone else had to deal with issue? How did you correct it?