Talk Sonos Products

When playing an album from my music library, sometimes it doesn't move to next song. The 3 bars next to the song still move up and down to indicate that it is playing, but the song has ended and the timer is on 0.00. If I  manually select another song, then the app will still show the original song.

I currently have a Sonos arc on backorder. The order was placed on the Sonos website in January pre Brexit. Is this order now subject to import duty (VAT) now that the UK have left the EU. The reason i ask is my company recently ordered parts from Germany to repair a machine. The courier that delivered the parts would not release the package until we paid import charges, these charges were nearly as much as the cost of the parts.

I am quite aware that this topic was asked before. I could find no satisfying answers, some were closed.  How can I add my wifes audible account to mine for use with sonos from a tablet? The app enables me to use one and delete the other.  My wife has her account on her mobile, mine is on my mobile. It seems that deleting one from the sonos system on the tablet deletes it from the mobile! THANK YOU!  stefan

Hi, I have all current gen 2 paired 5   sub which is grouped fine. I just paired 2 Ones which are in another group. Is there a way to group all together and sync? Not used for home theatre, just music. TIA

Hello. My sonos arc recently stopped show its splash/video output. I have Samsung qled Q75R. Previously had similar issue but rebooting arc(power cycle) fixes issue, but now nothing helps. Hdmi cable is fine. Sound also works. 

I recently tested my Sonos Port’s digital output to see if it’s bit perfect or using some type of digital signal processing. I found that it’s not bit perfect and I can’t disable whatever processing is going on. Question: Does anyone know how to get bit perfect Audi out of the digital output on a Port? I wrote an article on my issue here - https://audiophilestyle.com/ca/bits-and-bytes/the-sonos-port-isnt-bit-perfect-r992/

I have a long room in which I have two Play:1s set up as a stereo pair.  I’d like to put another Play 1 in the room so that there is a L-R-L setup, with the R in the middle of the room.  That way I have stereo sound on the left side of the room, and stereo sound on the right as well (albeit reversed).   Is there a way to add a Play:1 as a left-only speaker?  Whenever I set it up, it is only available as mono.  

Can anyone please tell me what was changed in the S2 App update issued on March 2, 2021 and was there any problems regarding the update ( i.e. dropping speakers, glitches, etc)? Thanks in advance for any answers 

I have a Sonos beam and an an Philips ambilight TV. Recently, despite TV being off a few seconds of sound comes out of the beam. This is also now happening when I play Sonos radio or Apple Music from the Sonos app through the beam 

I have my sonos amp connected to my tv through the ARC output with two front speakers hard wired to the amp.  If I purchase the ARC soundbar- do I have to use the optical or can it connect wirelessly?

If anyone has ordered this where did you it from? I notice on their web page after it’s in the cart there is something about an import tax. If we order it and ship it to the USA do we pay that tax?

Hi all, recently purchased a Sub to pair with a playbase and x2 play1s. EQ needed for movies is very different to music. Its a real pain having to change Sub levels, surround speaker volume and EQ settings for each use.Any work around for this?I don’t see why this wouldn’t be apart of existng app..

Hi,I am planning to buy a turntable and connect it to the small Sonos system I have: 1 Beam connected to TV via HDMI Arc + 2 Play:1 as surround.What should I buy? It is not clear to me if Port, Amp or Five would be best in my case.Question: after connecting the turntable (using any of the product available), will the system still work as a 5.1 setup when watching the tv?Thanks.

I’m buying the Sonos arc and wanted to get the Sonos Ones for surroundsound but with the weird room layout I don’t know if it will work correctly. Would it even be worth it? If so how should I set it up, location wise?

I’m looking to order the Sonos Dolby Atmos set. Now, I know that’s not the name. But when I e-mailed customer service, they said it was a surround sound system. I realise that their set isn’t “true” Dolby Atmos (it offers upfiring sound, not speakers above your head) but I just want to check that it is Dolby Atmos?I realise I need an eArc to get this. 

I have an older Sonos Connect that is connected to my amp aux input via rca cables. In addition to all the streaming content and my music library available through Sonos, I want to be able to stream some content from my iphone into this system. The Sonos Connect has RCA inputs, so Im wondering whats a good airplay or bluetooth dongle that can be connected to the Connect, and I assume can be selected as "Line-In" on the Sonos Controler app. Airplay or Bluetooth better audio quality? Thanks.

I have an Arc and 2x one's that I have connected to a surround set-up. Working fine. What I am looking for is the option, on occasion, to place one of the One's in a separate room, and still have the same audio coming from my tv playing at the proper volume capability the One can do, instead of the 'surround' setting. Therefore, to put it basically, how can I set it so my Arc and 2x One's are playing the audio all at a normal level, and not at the 'surround' set-up (sorry if that's bloody confusing)

Hi, I am looking to purchase the sonos beam with the Samsung Frame 2020. I also have a ps5. I have read so many issues that people are having with sonos beam, so I am hesitant to but one even though from many reviews I have seen its rated pretty good. My question is does the sonos beam have an issue with voice latency on the tv as well as the ps5 and if it does has anyone been able to resolve it? If not am I being to cautious? Thanks so much! 

What I have: pair of SONOS Play 1’s SONOS Move SONOS 5 (back ordered, en-route) Onkyo TX-8020 receiver pair of KEF Q150s Polk HTS 10 sub vinyl player (no phono preamp) BenQ HT2050 projector + Chromecast (gen 3)What I’m trying to achieve:Integrate my Hi-Fi/vinyl system with my SONOS system: I would like to play vinyl music and have it play across my SONOS speakers. Likewise, would like to use my KEFQ150s to play music I stream via Spotify. Would it also be possible to have music play concurrently on my old speakers AND SONOS speakers at the same time?      2. Broadcast audio from my projector to SONOS speakers, and if possible, my KEFQ150s as wellQuestions: what do I need for 1.? AMP or PORT? I think a PORT will suffice, but I’m not 100% sure how to connect things to the appropriate inputs/outputs... For 2. will the SONOS 5 line-in be the simplest solution? I know this won’t let me play things on my KEF Q150s….or is there someway to leverage an AMP/PORT that I won’t need to purchase th

Hi, apologies if this has already been asked and answered, I could not find it in the forums.  We have numerous Sonos products in the house and myself and my daughters have Spotify accounts.  What I would like to achieve is as follows:If I set it up so that each person in the family has a Spotify premium account, via a family account, is the the following possible:Person 1 using Spotify account A via device 1 (say laptop) is listening through Sonos app and speaker in the kitchen.Person 2 using Spotify account B via device 2 (say smartphone) is listening via Sonos app and speaker in the basement.Person 3 using Spotify account C via device 3 (say iPad) is listening via Sonos app and speaker in the bedroom.All three of these listening sessions are occurring at exactly the same time. Is that possible or is it that one sonos network can only be actively playing back 1 Spotify account at a time?

All radio program titles have stopped updating. The music currently playing updates correctly but the program doesn't. So when I start Sonos in the morning I see last night's show title but today's tune! This happens on all providers, TuneIn, Radio player etc. It started some time ago on Sonos v1. I updated to v2 but it's the same. If I re select the same station it gets the correct program but never changes.Any ideas appreciated!

All,I have a problem when watching Two and a Half Men on Amazon.  I am using 2 Sonos AMP with in-ceiling speakers set up as surround.  The show plays in Dolby 2.0 and there is an echo when people are talking. It goes away if I switch off surround. It also goes away when playing the show on Apple TV which I have set up to upscale audio to Dolby 5.1.  My tv is an LG GX.  Any ideas?

Does the Beam require an ethernet connection so that it can connect to a Sonos Amplifier for surround sound?  I am attempting to connect the 2 and it is telling me that the Beam needs an ethernet connect.  I had a guy from Geek Squad here and they told me it was not required.   Thanks,   Pete 

Hello,I find often that if I start a new queue say for example on my Macbook (e.g. let’s say Spotify Playlist B having previously played Spotify Playlist A, on another device, say my iPhone, it will show on now playing the correct song but when I go to the queue it will still show Spotify Playlist A as the queue even though B is playing.  If I force close app and reopen it then shows playlist B correctly. System is S2, all updated, no connectivity issues as far as I can see.

In the YouTube music app I can instantly create a radio station based on a song or a playlist. As far as I can tell this is not possible in the Sonos app with YouTube Music integration. Can we expect this feature at some point?