Talk Sonos Products

I have a beam, sub and 2 one sl. They were working fine for almost 6 months. Yesterday I disconnected one One sl as a mistake. After plugging back in it didn’t add automatically to the home theater system.I have been trying all day to add it and no luck. I have reset factory setting on all system and start from scratch. Still same issue. I can add to the system everything but when I add my surrounds it gives an error “there was a problem adding your surrounds” and only one of them starts working. Any tips?

Is it possible to upload `Sonos music playlists from `Sonos App to my Garmin Watch Device

As I previously discovered in another thread, streaming to Sonos using Airplay 2 causes the existing Sonos groups to be immediately ungrouped.Assuming we have a hypothetical setup of 3 groups Sonos speakers, which have been grouped in the Sonos app, the following behaviour is exhibited:Starting an Airplay stream to Speaker A will cause speakers B and C to immediately ungroup. Playback will continue on Speaker A only. While Airplaying to A, grouping A, B, and C, will allow the Airplay stream to be propagated from A to B and C using the Sonos protocol so the stream stays in sync across all speakers.  After Pausing or stopping for a minute or two, playing the Airplay stream will again immediately ungroup the speakers. The speakers must again be regrouped in the Sonos app.

Hi all, Sorry if already asked and answered but I haven’t seen any clear statement about this.(do not hesitate to send a link else).  Is that possible to use the Sonos Roam in hands free mode for phone calls, or even better, for visioconf with PC / Mac ? ThanksBen 

My situation: I have a small home office where I spend 8-10 hours a day and, about two years ago, I purchased a Sonos One to best enjoy my favorite music, podcasts and also use it as general-purpose speaker (for YouTube videos, etc). Please note I don't do any "technical" audio or media work.What's wrong: The main reason why I bought a Sonos One was AirPlay 2 compatibility, which would allow me to use the Sonos speaker as a remote speaker for my MacBook over wired Ethernet (1Gbps). Wrong: AirPlay 2 works as long as you have something playing without interruption. As soon as you pause your music or any other kind of media, resuming after a few minutes just gets you a very long, or possibly infinite, silence. All I've gotten from Sonos support on this is "Apple's fault". After two years no software update on either side has improved this. Not even they very touted "Sonos S2". Even when it works, sync and delay issues abound.

I was wondering what the latest news is on being able to hear BBC Sounds on my Sonos speakers.I don’t seem to be able to get that BBC service on my Sonos.It seems the comments answers to the FAQ’s are a year old.

My new Sonos Portable needs an overnight charge, is it normal that it should take so long? Also the charge dissipates quickly, no where near the advertised number of hours. Also it switches itself on when i use the app regardless of whether I plan to listen to it which probably does not help battery life. Do I have a faulty battery? Can it be programmed to only come on via its switch 

Hi,My Roam stopped charging few weeks ago. I already tried a lot of charging cables and adapter (of course with more than the 1.5 A - my standard outlet has 5V and 2.4 A). The Charging sets did work at the beginning, but stopped working a weeks from nowWhen I plug in a cable, the LED is red. But even after days it is still red, and not able to start! When I use the Wireless Charging Stand, the LED is not shining at all. So it seams it is not charging at all. I try to start by clicking the button on the back for about 30 seconds or more. And nothing happens. No sound or anything. It really seams to be dead right now. (Even right after days of red charging LED) What can I do now? Any additional tips how I get it working again? Thanks

I have a pair of Fives, stereo paired, Trueplay tuned and in the horizontal position. I’m curious how the soundstage would sound if I were to change speaker orientation to Vertical. If I turn to vertical does that cancel my saved Trueplay setting so that when I turn them back to horizontal I would need to redo the trueplay?   Or does it remain as it was?

This has probably already been asked, but I tried putting "The OS on this device is no longer supported" into the search tool and nothing came back so I’ll ask anyway…I still have a couple of old devices which I manage using the S1 app on my phone, which is an Android-based Moto G4, running Android 7 (kernel version 3.10.84).When I start up the Sonos S1 app, I get a banner at the top saying "The OS on this device is no longer supported", and providing a link to a Sonos article that says that the S1 app requires Android 5, 6 or 7.Any suggestions how to resolve this? I also have the S2 app installed on the phone, but even if I make sure that none of the S2 components are running (by rebooting the phone before running the S1 app) it still gives me the message.It’s not an entirely trivial error report, because it stops me from doing most of the things that I want to do, such as adding a radio station - that is not allowed by the app if your phone is deemed to

I am trying to buy a pair of flexson ajustable stands for  Sonos oneSL speakers.but they are out of stock. Has flexson stopped trading.

On Prime Video today I played some content that has previously output Dolby Atmos  (since May 11) on my setup (Fire Stick 4K; Sonos Arc w/One SL surrounds; Roofull HDMIswitcher; HDFury Arcana, firmware .84).The movies/shows are:  The Aeronauts 4K (watched in Atmos last week) Carnival Row 4K (tested Atmos) Jack Ryan 4K (tested Atmos) Suspiria 4K (tested Atmos)Available audio is only Dolby Digital Plus.  Sonos S2 app now displays Dolby Digital Plus 5.1 instead of Dolby Atmos.(Still getting Atmos music from the Tidal Music app on the Fire Stick 4K.)Can someone with same or other setupconfirm this? 

I have the new Sonons Roam and over the weekend was able to operate it from my Iphone 12so I could open Spotify and play music or a podcast and then choose the Roam to listen to that Spotify stuff. Today I am working from home and the Roam is greyed out on the iPhone However it will play as airplay to the Roam The same Spotify account on my iPad will allow me to choose the Roam to play to. Sonos S2 app is the one on both bits of Apple kit.I have a Sonos beam attached to the TV for a soundbar and two Play 1 which are set as stereo speakers but I change them to Surround speakers for the Beam as and when a movie or gig is on.On Saturday night I had the Beam and Surround Sound Play 1’s and the Roam behind us when a gig was on TV and it all sounded brilliant. Its just frustrating that the Roam is now not showing on my iPhone app  anyone got any hints   

the question is about an unsual multiroom system.Is it possible to use some Roam as multiroom speakers with the units permanently connected with electricity ?

Anyone know why one particular Spotify playlist (not one of my own but another I follow) won’t load in the Sonos app.  I get an “Unable to add songs to queue” message always.  The playlist has over 4K songs in it - is that the reason?   If so - why are there these limits?   I can’t change it since its not my playlist and its one I listen to often - until now.  

Have had Sonos for years, they have always been finicky with clumsy software, but the S2 app is an abomination.Wanted to add a Play One to my system, then out of blue it decides it can no longer find said system. After multiple attempts and resets I was thankfully able to set everything up, and since I use airplay I could then circumvent the horrid app and uninstall it.Hopefully I won’t have to deal with Sonos software again for a very long time, I was close to trashing everything if it asked me to unplug my router one more time.Great sounding speakers but Sonos you guys suck at software!

On my MacBook and iMac the Sonos Controller has a Sonos Playlist, but on my iPhone it only has Imported Playlist is this a difference between Apple OS and iOS or is there a way to add a Sonos Playlist to the Sonos Controller on the iPhone? Also, I have unintentionally deleted a file in Music on my iMac which had resulted in Sonos not being able to connect to my Music file. I have now created a replacement file and my Sonos controllers on the Macs recognise it and Sonos works fine accessing my Sonos Playlist. However, on my iPhone because there is no Sonos Playlist, just am Imported Playlist, I cannot access my music as the the Imported Playlist shows" No selections are available" Could you please advise how to solve this problem. Thank you.

I just put Vipre Advanced Security on my Windows 10 computer and the firewall is blocking Sonos.  I know that’s true because when I turn off the Firewall the app works.  Please don’t refer me to the article 688 on the Sonos site. It does NOT address Vipre and is no help with Vipre.  I suspect I need someone who ran into the same problem and solved it to help.  

Finally after a long time of contemplation I finally pulled the trigger on a Sonos Amp. Got a pair of Wharfedale Diamond 8.2 semi-vintage bookshelves (released 21 years ago and discontinued). Paired the Sub.Now I've owned high-end HT sets a decade ago but I've never owned a close-range stereo setup. I must say I am heavily impressed. I sit 2m from speakers and they are also 2m apart. The sound stage is insane. The imaging is incredible. Instead of localizing sound coming from a bar the sound is infront of you on an imaginary stage.The phantom center works flawlessly. Movie mixes are downmixed perfectly and it's as if there is a center channel. I'm not sure how that would work with wide seating arrangement though. Another nice thing is the added options in the app with the Amp. L-R balance and Sub crossover. Finally I can decide how high the Sub will play.The only minus in this setup for me is no TruePlay. The speakers sound incredible and I don't see any room co

Having owned Sonos speakers and a Playbar for years, I jumped into purchasing a Roam as a portable option. Sadly, I will be returning it - this product is nowhere near the point where “it just works”. My observations which may be of interest:As others have noted, unless it gets turned completely off it just keeps waking up and draining the battery (quickly). As a portable option it isn’t something I want to use every day but I also don’t see why it should need to be completely powered down each time. Charging with a low power typical phone adapter doesn’t work very well. Not necessarily a problem as I have other options, but sometimes it has worked and sometimes it hasn’t so it is clearly unreliable and doesn’t fill me with confidence. Because it needs to be powered off properly, after switching it on it sometimes takes more than 5 minutes to appear as a Room choice in the app - that is useless if I just want to quickly start using it. This is the main

Roam become veryhot when use under Bluetooth mode, normal? 

Not a major issue, but the Rova Service “station” picture displayed against Sonos Favorite stations is missing from the latest Win10 V2 Controller (13.1.2). It displayed OK with previous versions of the Win10 controller and also appears fine on the current IOS V2 controller (13.1.2) for I-Pad or I-Phone.Ross.  

Hi,I just ordered the home theater setup. My question is I think I under ordered. Would you recommend two gen 3 subs with the 5’s for the rear? Versus 1 sub and the one sl ‘s in the rear. Also would you recommend the amp for that. What can I do to maximize my Sonos experience.  thank you 😊 

Hi can anyone tell me how to tune my Sonos system please ? I have hearing problems and need to turn down the base and  up the treble ? The sound seems distorted to me ! I can’t find any buttons and am not good with technology! Lol 

Ordered my Amp June 5th, they are saying august for it to be shipped. Has anyone experienced the order coming earlier? I am just curious as to what kind of timeline everyone else is getting. Thanks in advance!