Can’t connect one SL as surrounds to my beam

  • 22 June 2021
  • 2 replies
  • 76 views

I have a beam, sub and 2 one sl. They were working fine for almost 6 months. Yesterday I disconnected one One sl as a mistake. After plugging back in it didn’t add automatically to the home theater system.

I have been trying all day to add it and no luck. I have reset factory setting on all system and start from scratch. Still same issue. I can add to the system everything but when I add my surrounds it gives an error “there was a problem adding your surrounds” and only one of them starts working.

 

Any tips?


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2 replies

Userlevel 7
Badge +18

Hi @Manu28 

Welcome to the Sonos Community!

I just took a quicklook at your system, and it all seems functional. Can you confirm, or are you still having some trouble with the surround speaker?

Hi Corry. 

Yesterday evening without doing anything different it was fixed. Hopefully it stays connected.

 

Thank you for your support.