Talk Sonos Products

I’m using Qobuz now and “I think” it sounds better when using Qobuz app then Airplay to SONOS ARC. I know it’s what you feel but which way is better…SONOS APP TO QOBUZ OR QOBUZ VIA AIRPLAY?

I’m new to the community. I purchased my ark and Sonos sub last week and I am extremely pleased with it. I am using a Sony 65X 900 F Tv and an Xbox one for my 4K player. I am using the same cables I used on my older receiver system which was functioning with Atmos. I have seen online that my Sony TV had a firmware update that supports E arc or at least changed it to support it I have already contacted Sonos on this problem and Sony they are telling me the TV will do a pass-through of Atmos but only 5.1 whatever that means I figured Atmos is 7.1. Now when I use the demo in the Xbox one in Atmos it shows up on my app as it’s playing Atmos But nowhere else. Now for my new problem today I’m trying to watch a 4K HD the movie and there’s no volume I have the Xbox set on  bistream out Because the 7.1 option does not work because it says that the TV is not capable of handling it and under the advanced setting I have it set on pass-through. I can only get audio through the Sonos if I put the TV

Hi there team. Have searched but hard to find out the exact answer. I am 90% finished on a new home build. I have prewired speaker cable to in ceiling sonos speakers (2x in tv room & 2 in dining room) back to one amp.I have an Arc sound bar in tv room.I want to be able to play the audio from the tv throughout the whole house and also play music from the sonos s2 app when the tv is not powered on. Assuming this is possible if they’re all grouped together? Also when playing music through the app, will music play through the sound bar too or only through the in ceiling speakers. Sorry if this is a little vague. Cheers

Since I only found posts about this topic from a year ago or older, I wanted to check if there has been any progress for volume normalization when using a third party app (in my case Spotify). The setting for it in the Spotify app is only applied on the device youre changing it on. Because those settings are not accessible in the Sonos app, there is no way to set it for my brand new Sonos setup (neither through Spotify nor Sonos). The result is that the volume of the music varies frequently; often just slightly, but regularly its very noticeable. It happens often enough to degrade the user experience considerably.

Hi friends I'm in doubt about two projectors to simply watch 3D movies.Epson 2250 at best buy for $799 vs Epson 5030UB for 700$ With recent  replaced lamp on a used page.  who wins this fight?(with a blu-ray..and  HDFury Arcana adapter for Sonos arc.) I like the Epson brand image I know there are other brands with more modern projectors but I love the balance of contrast and brightness of Epson the sharpness of the images sometimes makes you think it's 4k.  so I am willing to pay a reasonable price for an old 3D projector. I don't want to buy a modern projector from another brand and not be happy with the image quality.  I know that each person has a different style for the brands.  I already have a current 4k project so I don't want to spend too much on a 3D HD I know the 3D of these two projectors are good.  but the doubt is killing me to buy the new 2230 or the 5030UB used with a new lamp.  i am not very comfortable buying used projector but this one for the price seems to be worth

Hi,This type of question has been asked a few times over the years but not since the newer gen speakers have come out (I couldn’t find anyway). I have a set up in my ‘Hut’ (aka…party shed) where I have a Arc sounder, 2 Sonos 1’s (Gen 2) and a Sub (Gen 3). I keep my XDJ-RX in side the house but would love to bring it out sometimes, is there a way I can link it in to the Sonos setup, I have read elsewhere about the delay, but if I had a hard wired connection in to the Arc would the delay still be there? 

Hi Sonos Team,hi Community,as I’m using the Calm streaming service a lot for meditation I would really like to see 7Mind (https://www.7mind.de) in the future on my sonos app as another streaming service for mental wellbeing…. It is similar to Calm but with much more content...

Surround sound used to work fine with a beam and 2 play 1’s but then light on play 1’s started flashing. Have tried hard reboot of the speakers but system keeps coming up as beam (L? + R ?). Any ideas welcomed?

I used to be able to use a Folder in my music library as a source for my Alarm music, but that is no longer an option. I am using Sonos Generation 1.  Any insights are appreciated. 

My poor dog is freaked out every 4th of July by fireworks going boom around us.  I understand that it is just not just my dog.  I would like to come up with a program that Sonos could play that every once in while it would randomly go BANG!  That way our animals will get used to the fireworks and not be bothered.  Does anyone know how we can make this happen?   Thanks.

Hi there,We are currently renovating our small family room. We are also new to Sonos products. With 2 small kids and a dog, we use our family room as a multi purpose / music / home theater space. We are trying to achieve 5.1.2 by using the Sonos Amp to connect to in-ceiling speakers for the rear surrounds to save space. The entire home theater package consist of Arc, Sub and 2 in-ceiling rear speakers.However, I recently learned the Amp can power up to 4 in-ceiling speakers. So my question is if I install 4 in-ceiling speakers, is there an option to select only 2 speakers as rear surround when watching movies vs select all 4 in-ceiling speakers when we play music? It seems wasteful not to install the maximum number of speakers the $649 amp can handle.Appreciate your feedback.

I have a tape recorder on the way as I want to make mix tapes again from my vinyl collection. Currently my Yamaha wireless turntable is connected with the red and white cable to my  Sonos amp. I don’t think it’s possible to connect both the turntable and the Tapedeck at the same time as there’s only one “red and white -in” and also no switch to choose between tape deck and vinyl player. So do I need another “regular” amp that connects into the Sonos  amp and I connect both the turntable and the tape deck into the “regular amp” or can I connect t to be turntable wirelessly to the Sonos Amp and the tape deck with the red and white cable and then record straight away ? I am completely out of my depth here and not sure if I am even asking the question right :-) would appreciate any feedback , thanks already for your time to read this 

I’ve searched and found mixed advice on this. can I connect 2 sets of Bose 51 environmental speakers to the new sonos amp? Also should they be wired in series or parallel? thank you in advance

I’ve read it that many people had problems with the Samsung 2020 TVs and Sonos Arc. Is this still a problem, or has it been solved with updates? Is it safe to buy this combination of products, or are there still problems?

I’ve connected to sonos soundbars at friends lots of times and played musicat a vacation house for the next two weeks - yaySonos killing my joy b/c forcing a software upgrade on the soundbarasks me to log in - I can log in online no problem.  but says “the email and password you entered do not match our records. Please try again”have reset apphelp???

I have a small Sonos system, consisting of two Play5's (Gen 1), configured as a stereo pair and installed in a large living space, and a recently acquired One SL, installed in an attic.The Play5 installation has performed flawlessly for several years. Its Music Library resides in two shared music folders on my wifi network: a NAS drive and a MacBook Air.When I acquired the One SL, I followed the procedure for setting up a split S1/S2 system. First I reverted the Play5's to their original status. Then I set up the One SL, using the S2 controller app running on my iPhone. As part of that setup, I pointed the Music Library to the two network shares, and that setup recognized both shares and allowed me to successfully index the library.The S2-based One SL system is currently running perfectly and can access all music on both shares.I then successfully reinstalled the two Play5's, using the S1 controller app, also running on my iPhone. I linked them as a stereo pair, also successfully.But I

I have a pair of roams that I use as a stereo pair. I also have a move. I was just thinking it could be pretty cool to as a high pass to the roams and a low pass to the move to be able to use these three as a 2.1 system. I get that the move isn’t a dedicated sub, and I get that it won’t go as low as a dedicated sub, but it’s got much better bass response than the roams and I imagine one could get much better response at higher volumes from this system than running all of them full freq. 

hiwhat is the limit of tumes can be imported in Sonos ?My library is > 100 000thanks

I'm not trying to be argumentative or inflammatory, I keep hearing great things about Sonos but I don't get the appeal. I know they basically pioneered wireless whole home audio but with Amazon and Google getting into the space it seems like they are getting priced out of their own market.Are the few extra features worth the premium price and is the quality that much better when you can do audio out with Echo Dots and Chromecast Audios?Thanks in advance!

Wondering if anyone knows the answer to this… If I have night mode and speech mode turned on when using the TV input, and then I switch to playing music (say from Apple Music), do those two settings stay on or do they auto switch off because I am no longer using the TV input? 

I currently have a Sonos 5.1 setup and love it...but I’m running into Lip Sync Issues with a few connections. I also have a PlayBar as the main unit feeding everything else, so there’s no AirPlay 2 compatibility.Are there any good Sonos competitors from a “wireless setup” perspective that rivals the Sonos? Sonos obviously fails with the top output being Dolby Digital 5.1, so I’m looking to see what else may be available for Atmos and DTS:X.Is there a way to achieve this without a receiver? Or is it best to use a receiver?And input or feedback would be appreciated as I’m seriously considering upgrading my Sonos system.

Please can someone help me 😔 Bought sonas move and paired it with my devise. Have taken out to my garden, bluetooth is on but cannot get it to play?? Please can someone advise Many thanks in advance to anyone wjo takes the time.

Hi Team, When I wanted to add service, I cannot find qq music in the option while I found on your website that QQ music should be supported by Sonos device. Could you pleaes advise how I can add it? Regards, Scott

A good number of Sonos folks have their music libraries on WD NAS drives so I’m sharing this tip here.https://community.wd.com/t/action-required-on-my-book-live-and-my-book-live-duo/268147 WDC Tracking Number: WDC-21008Product Line: WD My Book Live and WD My Book Live DuoPublished: June 24, 2021 PRODUCT SECURITY BULLETIN UPDATEWestern Digital has determined that some My Book Live devices are being compromised by malicious software. In some cases, this compromise has led to a factory reset that appears to erase all data on the device. The My Book Live device received its final firmware update in 2015. We understand that our customers’ data is very important. At this time, we recommend you disconnect your My Book Live from the Internet to protect your data on the device. We are actively investigating and we will provide updates to this thread when they are available.Product Security Bulletin: WDC-21008 Recommended Security Measures for WD My Book Live and WD My Book Live Duo | Western Di

Prior to submission I had been watching TV all evening with perfect sound via Sonos. Please don't route me back to the tele call center as I already had troubleshootEd 10+ times and Spent 15+ hors including both Sonos and Samsung call centers, yet Not resolved and Sonos wouldn't take Responsibility to fix the Persistent issue which has been open since n year.I then turned ONLY the TV off, after an idle time of about 2 hours, turned ON the TV to watch, Upon turning It, the ARC had lost its HDMI connection with the TV, no audio signal detected (even though nothing had changed in my system since a perfect connection, other than toggling the TV power off/on) . This is the persistent behaviour I am experiencing. Working Diagnostic 1618812137 - Not working Diagnostic 121305903My system status at point of submission was: Samsung TV: ON, with volume unmuted at medium level Samsung model number: UN50JS7000 Sonos connection used: HDMI ARC HDMI connections: Chromecast, FireTV stick, Laptop,