Hi folks.
My current setup is:-
a) Sony 65” X90J
b) Sonos Arc + Sub - connected to the TV’s HDMI 3 (default ARC/eARC) and set to Enhanced Format with Dolby Vision. Connected via the HDMI cable supplied together with the Sonos Arc
c) Nvidia Shield TV Pro - connected to HDMI 1
I’ve trouble getting Dolby Atmos from the Netflix (Ultra plan) on both the TV and Shield, Sonos app shows that I’m getting just Dolby Digital Digital Plus 5.1.
I can confirm the TV audio settings are set to:-
Speakers: Audio System
Auto System Prioritization: On
A/V Sync: On
eARC Mode: Auto
Digital Audio Out: Auto 1
Dolby Digital Plus Output: Dolby Digital Plus
Pass Through Mode: Auto
What would seem to be the problem? I’ve tried the various suggested fix (e.g. setting it to just ARC instead of eARC) but none seems to help.
@Sonos Support Team - I’ve submitted a diagnostic report (#1038112445)