Talk Sonos Products

Dear Sonos, please work with Synology to create a “Service” to access Synology Audio Station.  If SMB2 is so difficult, then surely it would be less work to add a “service” (same as there is for Apple Music and Spotify) that can access local Synology Audio Station.  Thank you. 

Anyone know what the problem is with availability of the Sonos Beam in black?Consistently shown as out of stock and only available in white. Same problem with main stores. Is it just a supply problem for the UK or is it being discontinued? Hopefully not!

Hello, I have sonos beam and one sl (surrounds), 5.0 setup. past few weeks I hear this distortion when there is a bass (when output is dolby 5.1) Initially, I sent videos to Sonos tech/support and they sent me a replacement stating harware issue.Meanwhile I bought a beam from costco and tested and had same issue with that brand new beam. Tested with replacement beam from sonos and had the same issue.After all this testing, I realized it’s not the hardware issue.My tv is sony xbr65x900f. when I watch same content via firestick 4k, I do not have any issues.  what might went wrong?I had this set up for like 3 months and had no issues watching content in my sony tv (android os).  any suggestions would be appreciated! thanks!

I recently purchased a new home and a 75” Samsung 2021 Frame TV. My ceilings are 10’ tall and the wall the tv is going on is 15.5’ wide. The main viewing seat is 15-16’ from the wall. The room over all is a large open concept kitchen and living room. I don’t have a measurement but I would guess 25-30’ deep and about 18’ wide. I’ll include photos from the real estate listing (Previous owners furniture). I’ve marked the tv location and main seating in green. I plan to also mount a Sonos Arc underneath the tv and add a sonos sub in the near future. Another unique feature is my baseboard trim is a foot tall. Typically I have hung TVs where the center is at eye level but I’ve never had a room or tv this big. With the added distance from the tv I’m thinking it needs to be mounted higher than I normally would. I also need to account for the sound bar underneath (seems like this is the best location). Any insight or suggestions are appreciated.   

Bonjour j’ai des sonos sl qui fonctionne que avec le wifi mais je n’ai plus de box internet donc les sonos sl ne peuvent plus fonctionné si j’achète une Sonos beam brancher directement à la tv avec le hdmi est ce que les sonos sl pourront jouer de la music ou un film via une clés usb branché à la tv  . Mod edit - added English translation from Google Translate:Hello I have sl sonos that only works with wifi but I no longer have an internet box so the sl sonos can no longer work if I buy a Sonos beam connect directly to the tv with the hdmi is what the sonos sl will be able to play music or a movie via a usb key connected to the tv.

Is their a recommendation for a TV brand/model that has eARC capabilities that is reliable for receiving a Dolby atmos signal? Realize this is a loaded question but any recommendation on a good performer (s) would be helpful. Preferably, a TV that is “tried and true.” Thanks  

I have a Sonos “Port” set to pass through mode which is connected to my hifi (Peachtree Nova 300) so that I get “hi res”. The latest change announced which says that Sonos handles Qobuz 24/48 is interesting but it’s not very clear how it “works”. For instance, does it mean that I can turn of the pass through and get 24/48 at the Peachtree and the Peachtree still does the DAC?ThanksMark

can Playbar surround (play3 and Sub) support dolby atmos with apple tv 4k 6gen and i have old tv

This issue just started happening last week.  I have an Arc & 2 SLs connected as surrounds.  When I turn off the TV using my Xfinity remote, the TV goes off & the audio stops briefly.  After about 3 seconds the lights on the speakers turn green & the audio feed comes back on.  I cannot get it off…..so have been muting it.  Any ideas?

We have the following currently: 1x Playbar, 2x Play 1, and 2x One SL.My wife REALLY wants to just pick a CD from our collection and put it into a player an play. I have tried the ripped CD route and it just isn’t her cup of tea. I see that the Five can play CDs and for an extra $100 it makes sense to me to just get that instead of the Port. What CD player can someone recommend that doesn’t break the bank (I see Dennon and others for like $400 which seems excessive just for something to play CDs)? I guess it would need the 3.5mm jack output to go into the Sonos Five? Looking for recommendations that don’t involve ripping my CD collection and a decent CD player $100-200 that will work with Sonos Five

Good morning can anyone tell me is there any need to buy Sonos Amplifier I Currently  I have a Sonos Arc 2 Sl Ones and a Sonos Subwoofer GEN3 i really don’t know if there is any Advantage if so can you tell me please regards james 

Is there a workaround or do I need two subs?

I just purchased a Sonos Roam - probably my 9th piece of Sonos equipment. I tried to hook it up to my system and basically it says that I cant connect this thing unless I throw out all my old SONOS gear. Are you guys short on money or something? This just seem pretty pathetic for a real company to brick all their old equipment. My father has Bose speakers from the 70 that work great.... I just cant believe you would do this to your customers. Is there any way to just listen to this thing with my blue tooth or do I need to register and have the app? What about my friends... Do they need to register and have the app too? If I want to listen to this at my friends house and he has existing Sonos can I use it without him having to brick his old Sonos gear? So many questions abut your goal here??

Hi,I have a Sonos Move and a brand new Samsung TV “The Frame”.I am interested with Sonos Beam Dolby Atmos but just wondered if :my Sonos Move could be the subwoofer  my Samsung TV is compatible with Sonos Beam

Hello Everyone,This is my living room is 5,5mts x 7,00 mts or 18.0446 foot X 22.9659 footI will not have a tv so I only need Sonos for delivering best quality music.I need your help for 2 questions:Where I should place the Sonos?, in the corners, up in the wall?, in the middle?. What Sonos 1 or 5?, one in each corner (4 speakers) or only in 2?Thanks a lot.-  

Anyone know what this week's system update addressed?  Is there somewhere that Sonos post update notes? 

I own a Beam, 2 Sonos one and a Sub, I love watching movies and listen to music. What's your best setup for the speakers? I've found myself lowering the volume of the sub and having the volume of the one's all the way up. I'd love to read the setup of your choice. 

Any news on iPad 8th gen trueplay support please please please

Hello,    Has anyone been able to get Sonos Roam to play the selected alarm music instead of the default Sonos Ding Dong alarm sound?Thanks  

Ready for my next purchase. Which is better, Move or Roam?

I just bought a Sonos sub that I want to use in a covered patio. Can I use it with a cover over it to protect it without losing performance?

We recently purchased a Sonia ARC, Yamaha RX-V4A and an Epson Home Connect 4010. We have an HDMI cable plugged into the ARC and run to the receivers HDMI output eARC/ARC. Sonia ARC says it can not find the connection when we try it in the Sonos app, hence no sound. HDMI is plugged in to the receiver and the projector. Any help or insights would be greatly appreciated. 

Here's what I mean - missing/greyed images vary at random.…  

This isn't a new request. It's been made before, literally years ago:https://en.community.sonos.com/controllers-software-228995/android-widget-transparency-6854974  Please, please, please add a transparency option to your Android widget 🙏🏼

I bought the Roam to use as an external speaker for the Xfinity app on my iPad.  I only want to use it in Bluetooth mode but, every time you turn on the Roam, it starts up in WiFi and you have to press and hold the power button to turn on BT.  Any way to have the Roam default to Bluetooth when you first turn it on or turn off WiFi connection permanently or something?