Talk Sonos Products

I started the setup aded the E100SL speaker. Connected to wifi, then It says - when flashing green and white … press the button.Its flashing green and yellow.  But what button?I found something on the kit but nothing happened.is it a button on the app?Have just bought two speakers, beautifully packaged...but so far it's form over function. Going to have to return.Back to my Kef Coda 4s 

My system just picked up the Amazon service changes. However, the Desktop app has an empty “Collections” section at the root of the object tree. Mobile shows Library / Explore Podcasts / User Playlists which I assume is correct.

I’m looking for some advice on getting the best possible audio performance from a Sonos system.I’m particularly interested in recommended settings for improving sound quality, maintaining a stable connection, and reducing interruptions when streaming music. I’d also like to know whether network configuration, Wi-Fi performance, or speaker placement can make a noticeable difference.For those who have used Sonos systems for a while, what settings or troubleshooting steps have made the biggest difference to your overall listening experience?Any practical tips or recommendations would be appreciated.

I have multiple users on my system. Sonos says to log in to get the full experience.   Does another user need to set up their own account then log in on the app which is connected to my system or do the need to use my login credentials?

I built a custom Content Integration through the Developer Portal (developer.sonos.com/s/integrations) to connect Navidrome, a self-hosted, open-source music server, to my Sonos system.It worked. It showed up in the app's service catalog, I added it, and it played fine for about a week. Then, with no change on my end, it disappeared from the app entirely and hasn't come back since — it looks less like something broke and more like it was deliberately pulled.Setup details:- Service Name: Navidrome- Distribution: Development- Service Availability: Global- Authentication: OAuth- SMAPI and reporting endpoints both publicly reachable, valid cert, respond correctly to requests- Sonos ID under Service Deployment Settings matches the household ID shown in-app- Same Sonos account on both app and Developer Portal- App/system fully updated (currently 87.00.38)- Deleted and recreated the integration from scratch (new Integration ID) to rule out stale state — same result, doesn't reappear- It's bee

Just wondering how the Era100 pairs with the Ray 

Just as the title says.  I know at one point, long ago I had this working.  I have network drops at my Amp, and ARC and both of my subs.  I want to hard wire all of them into the Ethernet ports and then turn Wifi off on the Arc, Amp, and both Subs.  I was able to get the Wifi turned off on my Arc, and then add my Sub, but now that the sub is added to the Arc I don’t have the option to disable Wifi on the Sub.  And the “Disable Wifi” on the Arc is checked but greyed out.   Can I hard wire everything and turn off Wifi?  If not, what is the point of the Sub even having an Ethernet port?

I have a variety of wireless speakers, including Bose,Sonos and Pioneer.If you think I'm ever going to invest another dollar in Sonos products, think again.The Sonos app is about the worse thing a company can do to itself.It's downright product suicide..  the app failures aren't innocuous or trivial, they are of the type that render playing music impossible.  On top of the long-running "unable to connect to the Sonos system". Which of course prevents playing music, now today it cannot connect to load service information.  Which of course prevents playing music.    Never, ever had this problem with Bose.Sonos, you may have fooled me once, but never, ever again Sincerely, a former customer 

I was comparing these 2, as with the WiiM Pro (and Pro Plus) you can stream to Sonos as well through DLNA and we have a Sonos system. But honestly the WiiM offer is half the price and seems better across the board. What in the offering makes the Port worth double? Maybe I am missing something? Is it just the name?

2 actually, both of them have probably been asked  for before.1. Ability to sort Favourites on home screen.2. Individual device volume settings for alarms. This wouldn't be a problem if devices came on at the same volume. A setting of 20 on an Era 100 is not the same volume as 20 on a Roam. I have tried setting individual alarms but they're out of sync. I'm having to group the 2 devices and have the Roam come on at an almost inaudible volume. Happy to group them but would like to control volume by device and not group.

playing wav files from a musician, who I have purchased music albums from.

Before the switch to the new app (2024) using Spotify Connect on a speaker wouldn’t delete the current queue. It would just switch over to Spotify connect and once you ended the session you could return to the existing queue.I know this might be niché but is there a possibility to return to this old behavior or is it intentional that someone in the household sending music to my speaker via Spotify connect instantly deletes the current Sonos queue? Yes, I could save my tracks in Sonos playlists if I want a permanent list.This is a feature request to restore the old behavior so to say

How do you remove the registered username from Sonos port without affecting the registration of the other Sonos devices

I would like Sonos to add a volume-leveling/volume-offset feature that allows users to compensate for differences in loudness between different sources and between different stations or streams within the same source.The problemDifferent Sonos sources often have substantially different perceived volume levels. For example, switching between a TV input, Line-In, a music service, or another source can result in a significant change in volume.Even more importantly, different radio stations or streams from the same source can have different volume levels. Switching from one station to another can therefore cause the volume to suddenly become much louder or quieter, even though the Sonos volume setting has not changed.This is particularly inconvenient when listening to radio stations, because the listener has to repeatedly adjust the volume whenever changing stations.Requested featurePlease add configurable volume offsets/normalization at multiple levels:Per source: Allow a user to specify

Trying g to add my YouTube Music to my sonos bit I t wont work. Keeps telling me couldn't connect to YouTube Music.  Error connecting to YouTube Music. Must have tried it 50 different times. 

Hi! i have my turntable → sonos port → five. I am looking to see if there is way to get autoplay to work on source level 8.My thinking is that as long as the turntable is always connected to the port, the port should send a signal to the five as soon as the turntable sends signal to the port, without me having to manually change input in Sonos app to the five.Has anyone got this to work and can help me out? Thanks!

This new Amazon app is terrible. I don’t want a Sonos algorithm to choose my selections or what some AI decides is “personalized.” Part of why I pay Amazon is to access the millions of songs. On this new Sonos/Amazon interface, that is no longer a possibility. I hate this. 

Hello, Some frustration here. I have Amazon Music Unlimited. I can connect to Amazon Music just fine. But when I try to play various Playlists that I have created using My Sonos I receive the message “The connection to Amazon Music was lost.I have uninstalled and reinstalled the Sonos app (S1). I have uninstalled and reinstalled the Amazon Music services on the Sonos app. Also, the Amazon Music was re-authorized. I have power-cycled everything: unpowered all my Sonos devices and unplugged my router and restarted everything five minutes later.Bottom line: No difference.  I cannot play my my Sonos Playlists with Amazon Music tracks: “The connection to Amazon Music was lost”.At this point I have no idea what to do except the solution of last resort, which is to re-create all of my playlists. This, of course, is unattractive, to say the least.Any suggestions or advice would be appreciated!Mateo

Can Airparrot send my windows PC sound to a Sonos device?I mean like Airplay does with mac

Sirius channels are misidentified in the app this morning. Ch73 60’s gold shows undefined Cincinnati Reds w the logo Channel 73 60’s Gold???  Other channels have the same misidentified issue pointing to other Sirius channels. 

Bonjour,Je possède deux Era300 et un Sub Gen 3. je souhaitais créer dans une pièce, une immersion sonore en associant mes 2 enceintes avec le Sub. Visiblement, on ne peut le faire que si on met les 2 enceintes en stéréo, ce qui est dommage pour quelqu’un qui veut juste écouter de la musique dans une grande pièce avec ses enceintes et un Sub et donc ne pas utiliser le mode stéréo.je pense ne pas être le seul à avoir voulu ou vouloir faire ça…Existe-t-il une solution ? Merci.  —————————-Hello,I own two Era 300 speakers and a Sub Gen 3.I was looking to create an immersive sound experience in a room by pairing my two speakers with the Sub. Apparently, this is only possible if the two speakers are set up as a stereo pair. That’s a shame for someone who just wants to listen to music in a large room with both speakers and a Sub, without having to use stereo mode.I assume I’m not the only one who has wanted—or still wants—to do this…Is there any workaround or solution for this?Thanks.

Posting here because I'm out of options through normal support channels and hoping someone from Sonos or the community can help.I ordered a bundle (Arc, Sub, 2x300 ERA’s) and decided to cancel the SUB  before the order shipped. The SUB was cancelled before anything went out — but I was still billed the full amount, SUB included.That was back on July 15, and I still don't have my money back.Since then I've:Called support multiple times Sent multiple emails Been told every single time that it "takes 10–15 business days"That window has come and gone more than once now, and nothing has actually happened. No refund, no real explanation, no escalation — just the same scripted response on repeat.Thanks for reading the rant. Happy to share order details via DM to anyone who can actually help.

Hi Sonos team,I’d love to see an option to quickly switch a Sonos home theater system between Home Theater Mode and a dedicated Stereo Music Mode.For example, my setup is:Arc Ultra + 2 Era 300s + SubFor movies, I want the system to work normally, with the Arc Ultra handling the front soundstage and the Era 300s acting as surrounds.However, when listening to music, I would love the option to press a “Stereo Music Mode” button in the Sonos app that temporarily changes the system to:Era 300 Left + Era 300 Right + SubThis would allow the Era 300s to operate as a true stereo pair for music rather than as surround speakers.Ideally, Sonos would save both configurations—including Trueplay/EQ settings—so switching could be instant:Home Theater ModeArc Ultra + Era 300 surrounds + SubStereo Music ModeEra 300 L/R stereo pair + SubWhen the TV turns on, Sonos could even automatically return to Home Theater Mode, and when music is selected, users could choose Stereo Music Mode.Currently, achieving th

Hi , I have connected the Sonos Port to the enterprise network. However, after connecting the Sonos Port, the corresponding switch port is going into a disabled state. The IT team has raised the following questions: Is the Sonos Port supported on an enterprise network?Does the Sonos Port send or support BPDU? Could you please help us troubleshoot this issue and advise on the required switch configuration or any other network settings that may be needed?

Buenos días.Tengo un Sonos Roam (primera generación creo). Me gustaría dejar este para mi habitación y comprarme otro compatible con este pero que pueda manejar con Siri o Alexa y dejar en el salón como altavoz principal. ¿Qué modelo es el más adecuado? Gracias