Talk Sonos Products
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Hello,Can you tell me if in this configuration I will be able to have sound in Dolby Atmos formatSamsung Qe55q7f (2018) ( 1 hdmi arc)Sonos Beam Gen 2Netfilx Premium UltraHDAccording to research I see a lot of problems and I'm a little lost.Thanks in advance for the help and answers.Thierry
I recently upgraded my S1 Sonos system to S2 (removing two original Play:5 speakers, and adding a half dozen Ikea Symfonisk bookshelf speakers). Everything was, and still is, connected to SonosNet through a Boost wired to my router that I’ve had for some time. Everything works fine after upgrading the app and adding the new speakers, and all is still on SonosNet. To help ensure extended range and prevent dropouts, I purchased a second Boost last week to add wirelessly halfway through the house. However, I cannot get it set up. I plug it in, choose Settings: System: Add Product in the S2 app for Android, make sure Bluetooth is on on my phone, and then wait for the Boost light to turn from white to flashing green (set up) before I press the Bluetooth button on the Boost to make it change to flashing orange (connecting). The S2 app on my phone never recognizes it as it scans for products to add. I’ve tried this multiple times. The original wired boost continues to work (Sonos System Info
I accidentally hijacked a Sonos Move in the home of a relative, who lives in another city. I played music on her Move when I visited and was connected to her WiFi. Now when I got home and tried to play Spotify music on my own Move, the music comes from her speaker. This is spooky. I renamed my own Move and now I can choose which Move, in which city, to play music on. We are all on S2. Is this a bug or a feature? Is this a Sonos or Spotify problem?
Hi All. It’s a relief that Sonos has identified the bug that’s causing the bass distortion in Sonos Arc. Thank you @Ryan S for working with the Sonos Communty to identify the problem quickly. Having said this, I believe that Sonos still needs more work to make the Arc sound as it was advertised. Currently, multiple people on Reddit including myself are reporting the highs being too high which sort of feels “harsh”. This improve the speech clarity and brings out details in the movies, but the warmth in speech is lost because the voices sound thin and metallic (for eg. actors I know having heavy voices don’t sound heavy). I was expecting the mid-range to be a lot better considering the Arc has 8 woofers. I have tried TruPlaying twice without success (Turning TruPlay off produces muffled sound). Adjusting the treble also did not help much. Loudness turned on and off does not make a big difference either. May be, this is how the Arc is tuned?! Anyone else feels that Arc is over-empha
Can you please help me? This room is 33 ft long. Usually while listening to music, we sit in the blue chairs. I have two 5s on either side of the credenza and a sub woofer next to the right speaker. The music doesn’t have the sound I thought it would. Do I have them placed too close together? Can I put them on either side of the room, that means they would be 30 ft apart. Do I need 2 more 5s?
Hi, So this is what I’ve got… 1st gen Apple tv4k sony bravia 43xf7596with standard arc (not eArc), HDCP2.3(for HDMI™1/2/3/4), Dolby™ Digital, Dolby™ Digital Plus, Dolby™ Pulse A Sonos beam gen 2 sound bar (supports arc, eArc, etc) My Apple settings for audio format allows me to choose EITHER auto or 5.1 (followed by a warning that I may get poor sound) if I play sound through the Netflix app on my virgin media box, I get DD atmos etc shown on my Sonos sound bar output. Great! if I play the same sound through the Netflix app (or play any other video) via the Apple TV 4K box, I just get PCM 2.0. On my sono app. No surround sound. Just pcm. So, in layman’s terms, how can I get surround sound (or better) from my Apple TV box through my beam sound bar? I’ve read countless articles, hearing about eArc, buying an arc to eArc converter, updating to gen 2&3 ATV, switching ATV format to just 5.1 despite the warning…. I’m lost… what should I really do? would a newer gen Apple TV help? Ple
I have a strange problem. In one room I have 2 sonos five in stereo. After trueplay is done, they are out of balance. I have to slide the balance 5 points to the right. If i toggle trueplay on off, it is very noticeable. with trueplay off balance is in center 🤷🏻♂️ Anyway to fix this without using the balance control?
We pay EXTRA to mount the ARC on the wall and it looks ridiculous when seated. More importantly, not knowing I’d see them, I measured its height from the table to insure the Arc would be centered between the TV and fireplace and because the feet add height, it was NOT centered! Being a type A person, I removed, filled all the holes and had re-drill and remount. This isn’t right.
Hi all,I’ve had an email saying you can get 20% on the SONOS website. When I select the item I’m after, Sonos Stands for ONE, ONE SL and PLAY:1 white, and add it to my basket when I go to pay it reverts the price back to full price and not the discounted price. Is anyone else experiencing this? I’ve tried to contact/get hold of Customer Services however, I’ve not been successful as the email address I have keeps coming back as not in use.Any help is appreciated.
Hi allI have two CR200 running inside an up-to-date S1 system, it works perfectly.I saw this topic here: It works. These devices are one of the reason, why Sonos split the devices into S1 and S2 devices.I have them running since 10 years, and I always did an update. I just recently had to reset my configuration, and it was a challenge to get them back into the system.When adding the CR200, I found, that one player must be connected with a LAN cable to the router directly.It does not work, if the LAN connected player is behind a bridge (what I normally have). After it is added, there still must be one player LAN connected, but then it can be behind a bridge. I guess this has to do with a network broadcast message, which does not go through a bridge. If anyone is interested in more details, feel free to answer here.
Hi everyone. I have a sono beam 2 hooked up to my LG C1. For 5.1 sound from netflix and my cable box, the sonos app would use to say the sound coming in is Dolby Digital Plus 5.1. Now when I go to my sonos app, it says Dolby Multichannel PCM 5.1.I notice Dolby Atmos now it says Dolby Atmos while it use to say Dolby Atmos (DD+).Dolby Output from the TV is set to AutoIf I change to Passthrough, then it changes back to Dolby Digital but I never had to do that before.I was wondering what happened or what has changed? I don't think I changed any sound settings recently. I did update to the new firmware, but not sure if that caused this issue.I guess I am wondering how do I change it back to Dolby Digital Plus 5.1 without putting it to passthrough?Also, which is better? Dolby Digital Plus 5.1 or Dolby Multichannel PCM 5.1? Which Atmos is better?Thanks
I have no problem getting Dolby Atmos from My fire stick Max connected directly to a EDID switch (4 in 2 out). I have set the Blu Ray player to output Dolby Atmos and the Blu ray Player display/audio menu confirms true HD/ Dolby Atmos tracks are playing but I can get no better than A Dolby Digital 5.1 audio on SONOS Arc. The Blu Ray player is plugged in directly beside the fire stick Max on my EDID switch and is connected with a 48GB HDMI cable. Does any one know where my bottleneck may be?
I still don’t understand why the standard Deezer feature rich experience is not available inside the Sonos application. Sonos just does not want to make any improvements here and it would significantly improve my user experience. I was thinking of getting a 2nd Roam but if I want both stereo and missing options in Deezer’s native environment, I can’t do it because Roam wont support bluetooth sterio pairing and the Sonos environment won’t support the full Deezer experience. Disappointing.
Hi,My first post. Sonos has a page - Sonos Power Consumption While Idle, is there a similar page for the Symfonisk products? Also does SonosNet usage have a large impact on standby consumption? I only stumbled onto SonosNet today, I wonder why Sonos/IKEA don’t promote its use?
Hii know there have been some posts and discussions about connecting B&O speakers to TV via Sonos Port. I am looking for a simpler just strictly connecting Port to B&O Beolab 6000 speakers. And I can stream music from my phone to play on Port and my existing Arc. what cables do I need and what’s the easiest/simplest setup? TIA!
Hello. I have been having an issue with my Connect:Amp for awhile now. Every time I turn up the volume to about 65% it mutes and a white flashes on the amp. I have it wired to two pairs of Yamaha outdoor speakers with 130 watt peak power handling. One pair is located outside at my patio and the other pair is installed in my garage. To independently control the volume of the two locations I installed a Russound impedance matching volume control for each pair of speakers. I am thinking that the volume controls are what is causing the issue but not sure how to determine that for sure. Any help is appreciated.
HI -I’d like to use my Sonos Moves as a small PA system for gathering. So someone would be using a separate microphone and the idea is for the Moves to amplify it. Is this possible? Ideally I could use both (via airplay?) but i’d settle for just one (bluetooth). BTW, Sonos, how about supporting stereo pairing over bluetooth like some other vendors do??
hi just touching on this which im sure has already been asked plenty of times, but can we just get dts hd and dts x already it seems crazy to me to think a system that can cost up to and over 1500 hasnt the ability to play these modern formats, when you could pick up a standard av receiver for about 300 pound which would support all the mentioned formatsI have found myself more times than enough now sitting down to watch a film and simply getting mute audio just because it is in dts hd or dts x and quite alot of the time this is when i have friends and family over so it isnt a good look for the sonos brand that it cant produce sound for these types of movies or tv showsit is somnething that could quite easily be achieved since yous went and enabled dts standard after not supporting it, i feel if yous want to be seen as the go to soundbars yous then have to make sure its the go to for audio formats also which currently it isnt dont get me wrong the sonos eco system and products are fant
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