Sonos Port – Enterprise Network Connectivity Issue

What is an “enterprise network”? Can it be compared to a guest network in a consumer environment, where devices cannot contact each other? Because your phone needs to contact the speaker and speakers needs to chat ming themselves. When a network does not allow this, Sonos will not work.

I do not not what BPDU is, but Sonos is meant for consumer environment.

Is the Port the only Sonos device? If not then I would guess the switch is detecting and then blocking an STP storm. And pretty sure Sonos doesn’t support BPDU (which is a protocol to avoid such network storms), they don’t even support RSTP.

There is an article on here somewhere about configuring STP which your network admins will hate to set up I am sure.

Note that this is a user forum, and not Sonos Support . If you want assistance in troubleshooting directly, you’ll need to call in. 

Maybe set the Port up on a different, consumer grade network, Disable SonosNet, and move it to your main network?

You are able to connect Sonos products to an enterprise switch, but your IT department will have to make sure the correct settings are configured on the edge switch as well as the core switch that the edge switch is connected to. This is due to the fact that Sonos, and other network audio manufacturers devices will cause loops that most enterprise switches will block. This is why that port was disabled.

You will need to have the correct settings for:

Multicasting

STP Priority

BDPU

It may be easier to add the port wirelessly if you can, and bond it to a particular access point. This is providing there is no WIFI interference. But in the enterprise environment, that may be an issue.

Why are you attempting to add a Sonos Port to your network environment?