Talk Sonos Products

As title I have an old Panasonic system that sound great but recently had sky q now it doesn’t work audio cables to tv nothing tried connect my 2 play5 ‘s they don’t seem to have any way of connecting so anyone know how to connect say a beam to sky q is it simple connect the digital cable to them ? And it just works doe’s everything then needs to be done through the Sonos app  many thank 

If I buy a Sonos Sub from Europe (Germany), can I swap the provided Power Cable (2 pin), for a Power Cable bought in the UK (3 pin plug )? Is it just a straightforward swap?Thanks in advance.

Hi , is anyone from Sonos on here and can check a diagnostic number? I have occasional sound jitter , happens once about every 2 weeks which is strange but it's just done it and this is the number 943072790Or am I better ringing ? Thanks 

Tiene previsto SONOS durante este año 2022 el lanzamiento de altavoces traseros envolventes con altavoces superiores para Dolby Atmos..?

This worked for a year.  Remote lost sync and when I retrain it the MUTE will not mute.  Hello new to the forum.  I have a Samsung TV Xfinity X1 system and the new XR15v2 remote. If I press MUTE the play bar mutes but does not stay muted.  If I hold the MUTE button down it will MUTE but only because an accessibility dialog box pulls up?  Comcast had not advice. The App Mute feature works fine so not a play problem unless the commands are wrong for the xfinity remote? Steven

Re-upping this request from an older thread. Newer Sonos speakers use Bluetooth LE for setup purposes, but do not turn-off Bluetooth after setup is completed. It would be nice to be able to disable Bluetooth LE after setup like it is currently possible to disable WiFi when it is not needed. Other Home products like Roku have the ability to disable both WiFi and Bluetooth.

The Sonos S2 app for Apple TV seems to make sense now that many people use their Apple TV as an entertainment hub. Our TV spends 90% of its day connected to streaming audio, so why not have the TV (or box connected to it) include the visual connection to the streaming service?In my specific case, I want to have the Sonos app on my Apple TV behave similar to the “Now Playing” feature the Apple TV uses when it streams music.

When I save music to My Sonos, where do I go to find that music?

Hi everyone,I’m trying to add a product to my current system that already has 1x SONOS SL in it. My second SONOS SL product wasn’t found when searching. Unplugged and tried everything, apart from factory reset. If I factory reset the second SONOS SL, will it reboot the system (including the first SONOS SL)? scared to try!

Hi,My first post…I’m thinking of installing my first Sonos components and would appreciate some advice from the group:I have a large open-plan living space (approx. 11M x3.5M) with anLG TV towards one end on the side wall. I’m think of adding a Beam (Gen2) soundbar to the TV (so pointing across the room) and then a ‘HiFi’ at the far end firing down the whole length of the 11M room.  The sound stage of the TV and HiFi would therefore be at right angles to each other and would not be operated at the same time.For the Hifi set up, I’m thinking of using a Sonus Amp connected to an existing pair of quality speakers and Sub.My primary use of this system would be using the Beam when watching TV and the Amp when listening to music. I will need the power of the AMP to fill the room.The main music sources will be Spotify, Internet Radio and occasionally a turntable or CD (I appreciate the AMP only has one pair of phono connectors to share between turntable and CD).In addition to the TV remote, I

I’m paying the money for the Sonos Radio HD and I’m very happy with many of the channels.  I’m surprised that there is a gap in the Metal/Hard Rock category.  There are several metal stations based on year groups, but where is the Hard Rock?  New Lords of Metal plays a lot of great new metal but no hard rock?  So, where is the new hard rock?  It’s not even in the Rock category either?  I hope the curating will improve as more subscribers join.  For example, the Blues Masters is great, but the music is on a loop playing the same selection of songs over and over.  Thanks!

I’ve noticed several people complaining about how the speakers are functioning in surround and Atmos setups. I’d like to start a discussion to verify my observations. I find that without exception, all surround content has poor audio balancing. Especially when it comes to the balance of dialogue (center channel) and music/effects (all other channels.) As an audio professional, I understand that much of the quality of the balance is determined by the creator of the content (Mixing engineers). Also, I understand that more recent movies have higher effects levels. Nonetheless, even when playing classic, award wining movies, even those that won awards for sound mixing, the dialogue levels are ridiculously low. I have experimented with Arcs, Beams, Amps… it doesn’t matter. Any configurations has low dialogue. I have tried adjusting settings. Even with the modes to lower loud sounds and chance speech make little difference. I would love some other insight into this and see if we can get Sono

So I have the new sky glass, only problem this doesn't have a optical output. Is there anyway to convert HDMI to optical?

I know if I have an Arc and two ceiling speakers in a surround configuration on a Sonos Amp, I cannot also have a third party subwoofer connected to that Amp.  That said, is it possible to have a third party subwoofer on a Sonos Amp and third party surround speakers on a second Amp and then put that together with the Arc for a 5.1 system? 

Hi guys, looking for some help….I currently have the beam 2 paired to a sonos amp which is powering two rear ceiling integrated speakers (not sonance), I am considering purchasing a sub to make it a 5.1 setup. Is there a way I can use the two ceiling speakers powered by the amp as height channels for dolby atmos, to create a 5.1.2 setup, as they are currently setup as LS & RS?Second question I like the idea of changing the beam for the arc, and using the beam elsewhere, the issue I have is it would be on a shelf within my tv cabinet below the tv. Currently works fine with the beam as that has forward facing speakers, but my obvious concern is whether the upfiring and side firing speakers on the arc would ruin the sound being within a cabinet? There is plenty of space to accommodate the arc with sufficient room around it, and the front of the cabinet is covered by a speaker mesh grill…here it is for reference https://www.optimumproject.co.uk/products/pro1300f ..would trueplay for in

Hi guys, I would greatly appreciate your help on the question below: Premise, I'm not much of an expert on audio formats, and I probably understand the difference between multichannel PCM and Dolby Atmos. More precisely, I have an LG oled C9 that supports EARC to which I have connected my new sonos ARC; I also connected my blu ray player (sony x800) to a normal HDMI 2.1 input on the TV. Why when I launch a movie (Dune) that is supposed to have audio in Dolby Atmos, on the sonos app S2 comes out Dolby PCM multichannel 5.1? Why not dolby atmos? I know PCM is a lossless format, but my question is: does it already contain Atmos data?Thanks so much! 

I saw a couple closed topics on this, but the answers were inconsistent.  I’m planning on getting a pair of Fives to setup in stereo mode.  As I don’t want the controls to be on the side of the speaker when orienting them vertically, I’d like to orient them horizontally.  Given that with a single speaker, horizontal puts it in stereo mode and vertical in mono, and vertical seems to be the recommendation for a stereo pair, can I orient a pair horizontally and have them work properly in stereo mode?Also, when in stereo mode, does the volume control on one speaker control the volume for the pair or just that one speaker?

Just a quick couple of questions. I’ve currently got 2 Play:1’s, Is it possible to pair them with the beam (gen 2) for surround sound?  Second question is about Airplay 2. Since the Play:1’s don’t have Airplay 2, if I got a Beam (gen 2) and set up the play:1’s, would anything i Airplay to the Beam get sent to the play:1’s too? Thanks

Hello.Using Sonos S1 due hardware. I would like to change a recurrent alarm to a radio station. I go to …Settings > System > Alarms > (select alarm) > Music > myTuner Radio > ?!?!Form now on, I don’t find any possibility to search for a specific radio station. The huge lists are not even sorted alphabetically. This is very poorly designed. How can I find my station without wasting time scrolling through the endless list of stations?Thanks.

I know this question has been asked (but apparently not answered) previously, but I thought I’d try again.When listening to music directly through Apple Music on my Sonos speakers (via Airplay), I definitely notice improved quality with the new “lossless” quality offered by Apple. My ears, however, seem to think that the quality isn’t as high-fidelity when I listen to the same music via the S2 app (which, of course, is pulling the same music from my Apple Music subscription). However, I’m willing to admit that this perceived difference in quality may be psycho-somatic (since I’m still confused as to whether the S2 app is capable of accessing lossless files when it queries the Apple Music database).Any chance either Apple or Sonos have provided an authoritative answer to this question? I.e. when S2 streams a file from Apple Music, is Apple giving them access to the lossless files? Or is Apple reserving those files for customers who are using the Apple Music interface? (For what it’s wor

I currently have a surround set up with the Sonos Arc and two SL ones and gen. 3 subwoofer. When I’m playing a movie with Dolby Atmos it is not showing in the sonos app that its  coming through as Dolby Atmos. Instead it is showing pcm 2.0.. I have my system playing through a Samsung QLED Tv model Q80 . This is driving me nuts!!! Any suggestions would ge appreciated! 

Hello everyoneI'm looking to buy a used connect amp, days ago I found one with thesn 1308 00 ......... and thanks to you I discovered that it was a 1st gen.now I have found one with the sn 1804 5c ....... can you tell me if it is a first or second gen.?Thanks for your help

My sonos roam is brand new out the box and it's not charging and not turning on. How do I order a replacement? I can see this is a long standing issue from other reviews online. 

Play bar will not connect to S2, which I recently got in order to connect new Sonos speakers. Speakers work great on S2. The playbar was connected to S1 and worked fine. I did a reset with play bar connected to ethernet. Playbar has green blinking light but is not recognized by S2. Now I can’t connect to either S2 or S1 so the playbar is not working at all. Just trying the have the playbar on S2 along with the new speakers.

Hi, I am planning to buy a sonos 5 and a turntable to start listening to old LPs, I would also like to listen to old CD collections, the questions are:Can you recommend a CD player I should buy? Can I use the external port on the sonos 5 for a CD player. Is it possible to use a twin adapter so I can have both CD and Turntable connected to the single Sonos 5 external port?Thanksmccmyles