Talk Sonos Products

I understand that using a Sonos Connect to play my turntable to the Sonos Arc is a cheaper than using the Port.  But, will I need a pre-amp to use the Connect or the Port.  My turntable is an older Sherwood turntable.

Hello. Could anyone in the know kindly advise what the Sonos sub mini box dimensions are and what the shipping weight (with packaging) of the set is please? I'm trying to assess shipping costs/options. TQ.

Hi all ,Im looking to purchase my first ever sonos product .im looking for a great speaker to listen music at home. As a family we always have the music on and I think a sonos setup would be great. I was thinking about the sonos one speaker ? I’m weighing up whether getting the latest generation or two older generation sonos ones? any advice greatly appreciated 

 Hello.I need to connect the arc soundbar, the Sub (Gen 3) and 6 Sonos Architectural by Sonance speakers and TV. How many AMPs do I need?Thank you

Hi, just bought Sonos One SL Shadow Edition. Trying to find out the manufacturer date or if I have airplay 1 or 2 serial A201 2207CP [Redacted]

I started using Sonos Arc today with Sony Bravia XR X90J. I can see that there are mulitple layers of volume control. Volume level control in the App Volume level control that appears when phone’s volume buttons are pressed (appears as CAST volume control, I am using an android phone) Volume level control on TV which in turn controls the volume of Arc via HDMI eARC Master Volume limiter in the App advanced settingsWhat I have observed is that the volume level displayed on TV is not synronized with what it shows on the Sonos App. Also, Sonos App volume control overrides TV’s volume control - acts like a master volume knob! For example, I kept raising TV volume to 90% and yet, Arc was barely audible. I also checked the volume limiter in the App and it was at 100%. At first, I thought it’s an issue with the overall output of Arc, later I realized the regular volume control on the App was at 10%.Shouldnt the App’s volume control increase when TV sends command to Arc to increase the volume

Hi,I’m implementing my own SOAP Webservice based on the provided WSDL. At the provided WSDL the trailing slash is replaced by a # before the action.Ex.: http://www.sonos.com/Services/1.1#searchAt my implementation the action URL si the followingEx.: http://www.sonos.com/Services/1.1/search So the calls to my SOAP Webservice fail with the following error:System.Web.Services.Protocols.SoapException: Server did not recognize the value of HTTP Header SOAPAction: http://www.sonos.com/Services/1.1#search. I’ve already added my custom music service to the device at the APP but I get no calls to the API My Web Service is implemented with C# ASMX

I have a Home Theater setup (Beam, Sub and 2 Play One SL)I like the touch panel functionality but I have to disable it because my kids like to press the touch buttons on the surround speakers.. They are not that high placed. It would be convenient if there was an option in the software where i could make to Beam work with touch panel and disable the touch panel function on the other devices

I can't upgrade to S2 because I have some old components. On the S1 app, when trying to ‘add a service’, I get a message “App update needed.” Does “update” mean upgrading to S2, or is it just a new version of S1? In other words, how do I add additional services to S1 without updating to S2?

Wanting to airplay a video from ipad to my sonos beam which is then connected to a monitor. Does the beam only output audio and no video?

Currently I have an 8+ year-old TV that has performed well but it is heading toward an honorable retirement. It is mounted in a corner of the viewing room on an articulated wall mount as will its larger, more technically adept replacement (LG QNED85AQA) with such new feats as Dolby Atmos, Dolby Vision and I’m hoping enough simplicity to learn how to use it. I will also attach an Apple TV (latest available currently) since I love the interface. I also requirement a second box from Dish TV to give me local channels and traditional viewing. (This is non-negotiable for other household members.) For audio the current setup is a Sonos Playbar mated to a early Sonos Subwoofer and a pair of Play:1s for rear channel. I imagine I’ll hook the Playbar up via optical to start while fiddling with the TV and sorting the video. This is also where I listen to music so I can maintain a happy status quo in that capacity. Once that’s sorted no doubt I will want the Atmos effect. Literally, a 2-minute stor

Hi i’ve been having a problem with my set up for some time now.  I have Sky Q which i watch on a samsung tv. My sonos bean is connected by arc hdmi, and there are 2 play 1’s connected vis the wifi as surround sound.  Often, but not always, when I turn on the TV the sound does not work. Sometimes it will play sound for around 1 second, then go off. Other times, just no sound.  To get it to work I have to turn the TV off and back on, usually a few times - sometimes 8 or more times! Quite frustrating.  Can anyone help with this issue??  Ive read a few similar ish posts and have restarted my equipement, checked TV is on autoplay, and am all up to date.  I have also just swapped the HDMI lead in case that was a problem. Time will tell.  Thanks!

hi guys...can you please help me to update my sonos product?….am not able because am using an old firmware

I currently have an Immersive set with Arc, Sub, & 2 One SL’s. Would I be able to add a Sub Mini to my current system? 

I recently upgraded to an LG C1 with my Sonos Arc (running in home theater with a pair of Ones and a sub) and love it...until I tried to get a new UHD player (Sony X700) that supports Dolby Vision and ran into the dreaded problem where DTS signals are only getting downmixed as PCM Stereo. I’ve read the monster thread on this topic (linked below) on the Panasonic UB820 and it seems it has the same issues.What’s incredibly frustrating is that clearly the TV is capable of passing through LPCM properly if the player converts DTS to it, as I have this working with DTS tracks on my Xbox Series X and PS5 -- but neither of them support Dolby Vision for disc playback (so frustrating).I’m willing to spend money to solve the problem but do not want to get an HD Fury Arcana if I can at all avoid it because I don’t want to add an HDMI switch to my setup and I think that’s unavoidable with multiple components and the Arcana. Worst-case scenario I suppose I will use the PS5 for discs with DTS tracks

Hello there everyone, is there anyway to connect the sounds from my computer (ie Youtube) to my Sono system?

I just got wireless fives and a wireless subwoofer. I’m trying to pair it to my samsung smart tv. They automatically synced to my tv since they are on the same router. I cant get them to play though when watching tv. It doesn’t give me the option to choose them as surround sound. Not sure if I need to get a sound bar. Any help would be greatly appreciated.

Hello all. I realize this is a ridiculous question, but I’m hoping you’ve heard worse lol. I was perusing Craigslist and I found a One SL, basically in open box condition, but it has the logo of a company on the top (I assume screen printed) because it was given away as a promotional item. The price is crazy good, but I would rather not have the logo on there. Anybody have a clue if the type of plastic used for a One SL is susceptible to getting eaten by acetone? Any other ideas to remove the unwanted logo without damaging the plastic?

I have a simple question: I would like to know which TV is best for our sonos system. I have a TCL, who has problems with lip sync. And it's time to get a new tv. I would really like to get some opinions based on your usage please? My system is simple, Sonos Beam gen 1, pair of Sonos play 1. And I'm going to buy a mini Sub. Possibly I will sell the beam, to get a Beam gen. 2 with Dolby Atmos, so it would be nice to have a TV with Atmos too. Thanks

Until earlier today I was able to connect Apple TV to any Airplay enabled Sonos product by swiping down in whatever I was watching on Apple TV to bring up ATV Audio menu to Sonos. The Apple remote then controlled volume, pause etc etc. As of this afternoon, the Sonos products have disappeared on the Apple drop down Audio menu. Any ideas as to what might have changed? This has been working perfectly for the last 2 years! Has there been a falling out b/t Sonos and Apple? 

I just migrated to a new MacBook and am downloading software. I went to download the Sonos app for Mac and saw that there are other (pay) apps available - Remote for Sonos, Switch for Sonos, Soro for Sonos, Audio Cast for Sonos. I have (unfortunately) two PlayBars and 5 Play:1 speakers.  I know there are a lot of posts about how rotten the Sonos for Mac app is and I agree.Does anyone have experience with these apps (or others)? I wish I could “try before I buy” but it’s not an options. Reviews seem to be good?  Thanks! As a complete aside and simple rant, because Sonos’s screwed us with their policy on “older” speakers that are 2-4 years old, I’m planning to go 3rd party as I can afford it to replace the Play:1’s. I’ll keep the PlayBars - we don’t really use them for music. I have zero interest in smart speakers unless the listening ability can be turned off. Just had to say!

I finally got the chance to tinker around with 14.16 today.  I have an Arc plus Sub Gen 2.  Oddly enough, when I turn TruePlay OFF it totally neuters the bass on my system.  When it is on it sounds powerful and authoritative, more so than before.  I was not prompted to re-run TruePlay as others were upon downloading 14.16.  Has anyone else noticed more pronounced bass with 14.16 with TruePlay ON as opposed to the other way around (the “work around”)?  Specifically, has anyone else noticed better bass with Arc plus Sub Gen 2 when running 14.16?

I’m looking to add Amazon music to my browser on Sonos play1. When I go to the list of music providers through the services & voice tab it brings up a list of providers with Apple Music being at the top, yet Amazon music isn’t there to select (I’ve scrolled through & tried searching for it), neither is Spotify for that matter. Does anyone know how to resolve this as I only pay subscription to Amazon music. I’m in the UK so it should be there shouldn’t it?

Where is it?

Have xfinity plex box  and play 1 speakers cut out on commercials. Anybody know how to fix this? Is this an xfinity issue?