hi guys...can you please help me to update my sonos product?….am not able because am using an old firmware
Best answer by Belly M
View original
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
+20
You will need to telephone Sonos as this is the only way old system can be updated.
If indeed the controller process for updating is failing, you do need to contact Sonos support, they’ll put together a special “update” for you, and point you to it so that you can update your product.
In general, though, you should be able to update using the Sonos controller, by going to Settings>System>System Updates>Check for Updates.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.