Talk Sonos Products

I have a TV that has only a digital output for audio (other than the speakers on the TV).  I’d like to use a Bluetooth adapter in that digital output to connect to my Sonos Move speaker.  I’ve read that connecting Sonos to a TV via Bluetooth is not possible, but wondering if anyone has suggestions.

Hello everyone,I have an Arc, two SL and a Sub. I can play Atmos without problems, or at least in the Sonos App it says so. The problem is that I can't appreciate the sound or Atmos effect.I have Arc placed in front of the TV and there is nothing above it. The volume of the height speakers is at maximum. I play movies with the AppleTV App and the Sonos App shows that it is playing Dolby Atmos. But nothing, I don't appreciate gunshots, rain, or helicopters above my head :)What am I doing wrong? Is Atmos with Arc really appreciated?I would appreciate any suggestion.Greetings. Apologies for the English used in this post ;) I have used Google Translate.

Hi all and happy Saturday!  We just bought a Fire Cube so that we could upgrade our Fire Stick with an ethernet connection (a lot of latency and issues streaming).  We had a Fire Stick and just set up the Cube, porting over settings from Fire Stick and using same HDMI port.  When trying to connect our Sonos Beam, it sees it but we can’t get the sound to work.  We have an older TV (Sharp Aquos from, like, the stone ages … 2011-ish).  Any ideas?  We’ve tried all the suggestions on the Sonos, Amazon and Reddit but haven’t seemed to find the solution.  Thank you!  

Hi, I am planning to buy a new ARC. However, a little bit concerned that after my  purchase in a few months time whether Sonos will introduce a new arc in the market. So really confused whether to buy it now or wait for few more months. Kindly advise. 

HI guys I just bought x2 Sonos Fives for my TurnTable which has a preamp built in.I chose to pair both as stereo - works great with Streaming services however with my turntable the speaker thats playing wireless sounds really terrible. Almost like its blown. How do i fix this so it plays correctly? I also need to know how to change its name as I chose “Family room” which is the same spot my Sonos arc is in and have to choose which the right one is by guessing.

I want to connect a CD jukebox to play throughout my home. I currently have (second-get) Sonos amp, two pairs of “Fives,” a Beam connected to two Fives, a Beam connected to two Play-Ones, two freestanding Play Ones, and another Sound Bar. A sonos Amp, which serves as the internet input for the whole system, plays out to two Klipsch speakers. Can i connect a CD jukebox to the amp and then play through the entire house?Many thanks.

Received a Sonos Roam as a birthday present to add to my seven existing speakers. And then the Hell began.I bought all of my speakers after 2017, but the three 5s are apparently bricks. (Although Sonos sometimes says that 2 of my 5s and both of my 3s are incompatible).I also had not realised that new Sonos products aren’t backwards compatible. Fool me.So I tried to set up two networks, but installing Sonos 2 totally broke my Sonos 1 network so that I can do nothing with it. I can’t even play any music.So I am left with a Roam going back to the shop and a totally broken network where I cannot use any of my existing products since they need ‘upgrades’ but the upgrades fail. I’ve decided to take everything to the tip, which is where Sonos products belong.What a company!   

I can't get sound from my laptop through sonos five.i can only play sound in sonos app on my laptop.can anyone guide me to play the audio to youtube or google sites. please...

Hello all, First post here so apologies if anything is off, let me know if so. Anyway, I’m looking at upgrading my current Beam Gen 1 to a Gen 2 to get Atmos. Most of the content I watch is from 4k UHD disks using the PS5 as a player. Now, my TV only has a HDMI Arc connection and not the e-ARC. I was originally led to believe I couldn’t therefore get Atmos but have now read I’ll simply get Dolby Digital Plus (which my TV can passthrough) rather than True HD.However, I have since been told that because 4k UHD disks use a True HD track then it won’t be possible to get Atmos from the Beam Gen 2 without getting a HD Fury Arcana to fix the no e-ARC issue. My assumption had been teh Trud HD track on the disc would simply revert to a Dolby Digital Plus track but I’m now being told that isn’t the case.Can anyone confirm this for me, or tell me the opposite? Basically, has anyone got experience playing 4k UHD disks with the Beam Gen 2 and a HDMI Arc connection and let me know what happened? I d

Hi All, Is anyone else's app not showing what the audio output is when on the volume control screen? It's only showing in the system > about my system section. I'm sure it was still showing after the June update.

I have bought a Sonos amp to use to stream a turntable to my Sonos system and have the option to add wired speakers later. Is it safe to use without wired speakers? I saw a similar thread about the connect amp zp120 but wanted to check it was the same answer!  

I’ve had my sonos optical hooked into a switch which takes my google chromecast for over a year.  Worked great.  Suddenly, my optical input into the Sonos bar stopped receiving.  I changed the chromecast - nothing.  I haven’t tried a new switch.  Nothing wrong with the wire.Can you please advise?

Sonsos.  What is going on with shipping???  I just cancelled a $1,500 order because no one can give me a straight answer on what is going on.  Just “waiting and supply chain” noise.  I mean this is what, 3 years in, and that's still your excuse.  Nowhere on the order page was any of that mentioned?  I feel like you are trying to pull a fast one hoping I will sit for weeks waiting.  Can someone please give me a straight answer.  I still want the product and have other Sonos products, but this is really spooking me and making me consider changing course.

BLUETOOTH ISSUE NOW 2 YEARS OLD AND RESOLVED IS BACKI’m trying to do a rest on a couple of Play 1’s, and the Sonos 2 app on my iPhone is prompting me to turn on Bluetooth access in the settings for the app itself.  When you open the settings and go to Sonos 2, there is no on/off switch for Bluetooth whatsoever, just permission to access local network.  Weird right?  Not exactly the same as the old post I screenshotted but darn close. What do I do? Thanks

Hello,I am thinking of purchasing a Sonos Amp to power both my den bookshelf speakers and my outdoor speakers.  I would like to be able to turn off the indoor speakers when I am outside so that music doesn’t get blasted inside the house late at night and wake up the kids.  Old amps used to allow you to turn on specific speaker groups with the touch of button (ie. “speaker A, speaker B”). Does the Sonos Amp have this functionality?

Having dipped into the forum a bit, this seems to be a recurring issue.  I set up a MBG return of a Roam yesterday over the phone. The email confirming the return arrived during the call. It said an email would follow with a pre-paid return label.  No such pre-paid return label has arrived. This is irritating because I want to initiate the return, get a refund and then buy a Move instead. On a related point on Sat 14 (it’s now Thurs 19) I did an online trade in of one of my controllers to get the discount for the Roam (now Move)  I don’t have a returns label for that yet either. This is more Sonos’s problem than mine (at least for the time being) as they honoured the discount when I bought the Roam. But it is making me think that it could be a while before the returns label for the Roam arrives.If it matters, I’m in the U.K.    

I have 2x Play:3 in white and the grey rubber has discoloured due to exposure to sunlight. What it the best way to restore it back to the original color?For some reason the feet don't discolour 🤔 

Just looking for a little more information and clarification around Apple Music lossless. Had a good read of a number of the topics in the forum and if I am right, I can stream lossless to my ARC when connected to Apple TV - so am good with that, all works fine including Dolby Atmos etc. If I group the ARC with additional speakers in different rooms (outside of the home theatre setup), since ALAC I believe is a supported codec, will I get lossless to the other speakers or will it use AAC. So in essence, if I start streaming from the Apple TV and not the S2 app, will I get lossless to other speakers  Also, be great if the S2 app would show streaming format for all the speakers in the same way that it shows the audio format on the ARC 

I have an lg 55uh77 tv, connected to my Sonos beam via HDMI arc. Every so often, the connection will drop out and the sound will revert to the TV speakers for around 10 seconds. Why is this happening?

I  frequently rearrange my rooms to specific needs and group them for different intentions.  When I do this,  I need to establish the proper volume to each room, this might take more then a few seconds. When grouped rooms are inside the group, I need to have the individual rooms available for more then the default (which is more of less 5 seconds), so that i can adjust the volume to the proper setting. So I need some default in the prefs. that would give me more time to adjust my volumes inside my grouped rooms.  thanks

 1465061451 This is my diagnostics reference. I cannot add my music library to the Sonos controller. When I click “My Music Folder” I just get a spinning wheel that the application freezes. Can Sonos look at my diagnostics report and see what is going on?

Hi, I recall that after we got the LPCM update for the Arc, it was noticed by the community that 7.1 LPCM tracks were not being properly downmixed to 5.1 and the end result were missing channels. Is that still an issue today? If I have the Sonos app reporting LPCM 7.1 does that mean I will be missing 2 channels  when outputing it to Arc, 2x Ones and a Sub?Thanks

As always, it’s from The Verge:https://www.theverge.com/2022/5/16/23073977/sonos-sub-mini-affordable-subwoofer-design-preview

Hi guys I'm looking on a Beam Gen 2 for a recently purchased cheap 2020 model Hisense A7100 I'm wondering if anyone knows if it'll be compatible, it only has ARC not eARC I've read some TVs allow pass through to play at least some form of Atmos without eARCBut I'm not sure this TV will be up to itIf anyone knows that would be greatThanks      

Hello, I'm using few Sonos speakers including a pair of Sonos play:5 V2 on a daily basis on my phone's hotspot 👌 It works like a charm for months and I'm able to control speakers from my MacBook or my wife's iphone whenever they are connected to the hotspot ☀️ Nevertheless, the hotspot device (my android phone) cannot see the Sonos devices in it's Sonos S2 app due to the limitation that Sonos app:1. Verifies if connected to wifi 🤔2. Searches for Sonos speakers on that wifi And the million $ question is: why the hell Sonos developers thought it's not "cool" to search for Sonos speakers on my hotspot? 😞 Why do I have to permanently use another device just because of this stupid check for wifi before searching for speakers? 🙃 #FeatureRequest 💪If one of you Sonos developers is passing by here, please enable the speaker search on the device hotspot when building Sonos S3, this will be a game changer for power users like me ☀️👍👌