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Andrew.P
Contributor I
September 21, 2022

Loss of System

Overnight all my Sonos Speakers ( 2xPlay1, 1x Play3, Playbase) except one dropped off. The exception was my Move which was switched off. When I turned that on this morning it connected to the app. 

 

I have been through all the trouble shooting steps. The final comment was " try again later"!

 

Any thoughts or advice anyone?

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3 replies

nik9669a
Senior Virtuoso
September 21, 2022

Which “all the trouble shooting steps” have you tried? Is your router running? Is wifi running? Have any of your other devices received an overnight update? Have you done the power down including router, with sequenced device restart?

    John B
    September 21, 2022

    Do you have a Sonos device connected by Ethernet to your router? If so, try connecting a different speaker, waitl a couple of minutes then see if your system has returned.  This is just a diagnostic experiment. 

    Please then post back.

      controlav
      controlav
      Lead Maestro
      September 21, 2022

      Get a better router, or use SonosNet.

      Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
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