Skip to main content
Answered

Xfinity x1 play1 speakers cut out on commericals. fine when show is playing

  • September 26, 2022
  • 1 reply
  • 21 views

Have xfinity plex box  and play 1 speakers cut out on commercials. Anybody know how to fix this? Is this an xfinity issue?

Best answer by Airgetlam

If it’s only on commercials, it’s likely something going on with Xfinity. Sonos wouldn’t have any idea if/when commercials were playing, the data stream looks the same to them. 
 

And if you’re talking about surround speakers, it’s likely that the commercials are in stereo, and not a surround format, so the surround speakers wouldn’t be getting anything to play anyway. 

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Airgetlam
  • 44716 replies
  • Answer
  • September 26, 2022

If it’s only on commercials, it’s likely something going on with Xfinity. Sonos wouldn’t have any idea if/when commercials were playing, the data stream looks the same to them. 
 

And if you’re talking about surround speakers, it’s likely that the commercials are in stereo, and not a surround format, so the surround speakers wouldn’t be getting anything to play anyway.